Staff Post Tracker

Mithril replied to the thread Infravision users go blind picking up CTF flag.

Noted, thank you for this report, it's been escalated to the team.

Mithril replied to the thread [BUG] Colossus & Lighning Appearing with Blue Paint / Color on VS.

Can you provide a screenshot as well as noting which terminal / location / continent you're experiencing this on. Thanks!

Mithril replied to the thread Unstable meltdown alert no longer using reduced lattice.

Thank you soldier. We are looking into this issue.

Mithril replied to the thread looks like shields were removed in this update at spawn room.

We are having zone restarts to address this. The final zone restarts will happen by 12am pst tonight.

RPG_Wrel posted a new thread.

Nov. 30, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, November 30, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread CLAN de Vétéran 18+ :Les COQ Gaulois recrute COBALT NC !.

Please share an english version of your post on the same page.

Mithril replied to the thread Enemies are headless.

Thank you for your videos, it is a confirmed bug with LODs at that range in the game. I've escalated the issue with the team.

Mithril replied to the thread Infinity password change.

Greetings, reach out to our support team so they can look into your account for further investigation....

Mithril replied to the thread Uninstalling Issue.

Thank you, I've escalated this matter with the team for further review.

Mithril posted a new thread.

Fixed Zones are Restarting to fix Directive Crashes

We are restarting zones now to address the crash issues caused by completing the Exceptional VII directive. Feel free to report your follow...

Forum: Bug Reports

Mithril replied to the thread Latency hits Miller.

Thank you Jx, as stated above, share your latency experienced in our sticky thread linked above. Thanks!

Mithril replied to the thread When dead, if your player hitbox is on a vehicle pad, you receive "too close to pad" death message..

Got it, thanks for the report Baz.

Mithril replied to the thread Indar Ex vehicle pad blocks some vehicles.

Thank you, this has been reported for investigation.

Mithril replied to the thread Hossin, Naum Spawning tube.

Thank you for this report, it's been sent to the team for investigation.

Mithril replied to the thread Prime frontline bundle.

The bundle will go up today. We'll have an official post / article when it's ready. Sorry for the inconvenience.

Mithril replied to the thread Perpetual shooting bug with medics.

Thank you, the current work around is notifying the player in chat to swap their guns real quick. This will reset the animation / sounds....

Mithril replied to the thread Latency hits Emerald.

We've posted an update in the sticky note here. Feel free to share your experiences there....

Mithril posted a new thread.

Server Latency Issues

Hey there. As some of you have guessed, the reintroduction of the Spawn Priority System is likely the cause of the performance issues when...

Forum: Bug Reports

Mithril replied to the thread Super ultra wide support above 21:9 and 5120x1440.

Thank you, this has been submitted to the team.

Mithril replied to the thread Latency hits Emerald.

Greetings everyone, just wanted to let you know that we acknowledge the issue and are looking into it.

Mithril replied to the thread Sound bug.

Got it thank you, it's been reported to the team.

Mithril replied to the thread Sound bug.

How long have you been playing during this session up until the bug happened?

Mithril replied to the thread There's a bug in the tutorial on the vehicle terminal step..

1) Which faction did you encounter this on? 2) After repairing did you move around before activating or just stayed in one spot? You may...

RPG_Wrel replied to the thread Nov. 17, 2022 - 10-Year Anniversary (PC Update).

Infantry Balance Many of the balance adjustments below have been made based on community feedback. Shotguns Pandora VX25, AF-57 Piston,...

RPG_Wrel posted a new thread.

Nov. 17, 2022 - 10-Year Anniversary (PC Update)

All PC servers will be offline for the following update on Thursday, November 17, at 6:00am PT (3:00pm CET). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Oshur Teleport BUG.

Noted, thanks!

Mithril replied to the thread NC has no muzzle flash, a free Flash Suppressor (!) when particles are turned to low which gives a m.

We have a fix currently being tested on PTS.

Mithril replied to the thread Hitting play button and nothing happening.

Reach out to our support team so they can assist you further. https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2

RPG_Wrel posted a new thread.

Nov. 14, 2022 - PTS Update

The Public Test Server has been updated with the following changes. -- Download the Test Server client from this thread after reading the...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

Nov. 09, 2022 - PTS Update

The Public Test Server is now available to all, with known issues listed below. Please submit any feedback in this thread. -- Download the...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

Nov. 04, 2022 - PTS Update (10th Anniversary Record Break)

Happy almost-versary! This PTS update includes much of the content that we'll be releasing with for the 10th Anniversary Update. We've got...

Forum: Test Server: Announcements

Mithril replied to the thread lags and rare friezes on the miller. lags from the animation of the deployed sandy. or is it just me.

Can you capture this on video and also try capturing or screenshotting the ping being reported to you at the time of this occurrence?...

Mithril replied to the thread Text Outfit Chat is not working after Outfit Wars.

Mirroring my reply from the other thread for awareness: This update has been brought to the team's attention and will be investigated...

Mithril replied to the thread Enemies jump and sink into ground.

If this happens again, can you try capturing it on video along with the ping that is being reported to you? Thanks!

Mithril replied to the thread Outfit chat in game not working.

Hello everyone, I understand that is an intermittent issue. This update has been brought to the team's attention and will be investigated...

Mithril replied to the thread Game play goes into connection lag then disconnects me.

Reach out to our customer support team and provide them with the following information: Account name: Server(s): Time of occurrence: Game...

Mithril replied to the thread Sound Bug/Dropout/Displaced.

Greetings, this bug is still recognized but with current resources the team is focused on other matters. This bug is however on the radar....

Mithril replied to the thread Store BUG.

Reach out to our customer support team so they can investigate this case for further details. You can reach them here.

Mithril replied to the thread MGR-C1 Charger bugged flash.

Noted, thank you for the report.

Mithril replied to the thread Engineer Anti-infantry mana turret localisation error.

Confirmed, we'll take a look. Thank you.

Mithril replied to the thread Uninstalling Issue.

Try going through the game launcher settings to uninstall the game. (It's the little wrench icon on the bottom left)

Mithril replied to the thread Text Outfit Chat is not working after Outfit Wars.

Is this something that happens continuously since the beginning of OW season or does it seem to go on and off for random members? We have...

Mithril replied to the thread Outfit chat in game not working.

Ok thank you, I'll report back if we need more information on this reported issue.

Mithril replied to the thread Outfit chat in game not working.

What servers are you experiencing this on?

RPG_Wrel posted a new thread.

Oct. 13, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, October 13, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

Oct. 12, 2022 - PTS Update

The Test Server has been brought into parity with the Nanite of the Living Dead event notes with the additional changes listed below. --...

Forum: Test Server: Announcements

Mithril replied to the thread SR-100 Dawnbreaker recoil bug.

Thank you for this report, we're taking a look into this.

Mithril replied to the thread Jester Mask not unlocking in shop.

We are looking into this, thanks!

Mithril replied to the thread The random no-deploy zone bug everywhere until you restart game...

Next time you encounter this, can you post as screenshot of your screen so we may see where on the map you are experiencing this? Thanks!

Mithril replied to the thread FPS down and .... i don't know.

The FPS issues connected with the drill bug and the drill bug itself should have been resolved after yesterday's zone restarts. If you are...

RPG_Wrel posted a new thread.

Oct. 05, 2022 - Nanite of the Living Dead '22: The Lost Fleet (PC Update)

All PC servers will come down for the following update on Wednesday, October 5, at 6:00am PT (3:00pm CEST). The downtime for this update is...

Forum: Game Update Notes

Mithril posted a new thread.

Fixed Cobalt and Miller Outfit Wars match times fixed!

Outfit Wars time schedule should be fixed as of 10:40am pdt this morning. Please make a new thread if any further anomalies like this...

Forum: Bug Reports

Mithril replied to the thread Bugged account for outfit wars. CSR said to reach out on forums..

The first outfit that you sign up with will be the outfit you'll have to play OW with for the duration of the matches this year.

RPG_Wrel replied to the thread Sept. 28, 2022 - PTS Update.

The changes were never made, only proposed.

RPG_Wrel posted a new thread.

Sept. 30, 2022 - PTS Update

The following update is currently available on the Public Test Server. -- Download the Test Server client from this thread after reading...

Forum: Test Server: Announcements

Mithril replied to the thread Launcher Issue.

Can you clarify "admin mode?" Could you share a screenshot of what you mean by that. Thanks!

RPG_Wrel posted a new thread.

Sept. 28, 2022 - PTS Update

The following update will be available within a few hours of posting this, on the Public Test Server. -- Download the Test Server client...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

Sept. 23, 2022 - PTS Update

The following update will be available within a few hours of posting this, on the Public Test Server. -- Download the Test Server client...

Forum: Test Server: Announcements

Mithril replied to the thread Outfit Recruiting Forum Section Lacks Thread For SolTech.

I've added it, please be mindful that all posts must be in English. I know this hasn't been a rule strictly enforced in the past but we are...

Mithril posted a new thread.

Forum Guidelines

Daybreak Games Forum Guidelines 1) Be respectful and courteous - The purpose of these Forums and other official, Daybreak Games-maintained...

Forum: SolTech (Asia)

RPG_Wrel posted a new thread.

Sept. 21, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, September 21, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Crashing and Hitch on Emerald Nexus.

We are working on a fix for the hitching. Further info will be revealed in upcoming patch notes, thank you for your patience.

RPG_Wrel posted a new thread.

Sept. 16, 2022 - PTS Update

The following update is now available on the Public Test Server. -- Download the Test Server client from this thread after reading the Test...

Forum: Test Server: Announcements

Mithril posted a new thread.

Closed / Unconfirmed Miller Connection Issues with German ISP

Greetings everyone, if you are encountering connection stability issues on the Miller server and you are using a German ISP, please report...

Forum: Bug Reports

Mithril replied to the thread Outfit Wars : Locked on an Outfit i never played a Match with..

Here is some additional info to help clarify what may have happened to anyone here: Anyone who presses the signup button is locked to that...

Mithril replied to the thread Stuck in observer camera during OW match warmup/match itself.

We are investigating this bug.

Mithril replied to the thread Live: incorrect spitfire cooldown, under certain conditions.

Thank you, we have this bug on our radar. I appreciate the video very much.

Mithril replied to the thread Outfit Wars : Locked on an Outfit i never played a Match with..

What is your IGN and server name?

Mithril replied to the thread Crashing and Hitch on Emerald Nexus.

We are looking into the hitching.

Mithril replied to the thread Outfit Wars : Locked on an Outfit i never played a Match with..

Unfortunately once you commit to signing up with an outfit, you are locked in with that outfit for the duration of Outfit Wars.

Mithril replied to the thread Fixed Zones don't lock after draws.

We will continue to monitor but our recent hotfix appears to have successfully addressed this issue. If you encounter it again, please make...

Mithril replied to the thread Armory not working, nobody can craft, multiple outfits affected.

Good to hear, I will keep that other thread up just in case.

Mithril posted a new thread.

Fixed Outfit Armory Crafting issues - Report in!

Greetings everyone, we are investigating this issue but need more information from you. If you are having armory crafting problems, please...

Forum: Bug Reports

RPG_Wrel posted a new thread.

Sept. 08, 2022 - PC Hotfix

All PC servers will come down for the following update on Thursday, September 8, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Fixed Zones don't lock after draws.

We are working on a fix to be released tomorrow for this bug. In the meantime we are manually locking continents that are bugging out. If...

Mithril replied to the thread Armory not working, nobody can craft, multiple outfits affected.

Thank you for your reports we are looking into this bug.

Mithril posted a new thread.

Fixed Zones don't lock after draws

We are working on fixing this issue that occurs after a draw. We apologize for the inconvenience. Thank you everyone!

Forum: Bug Reports

Mithril replied to the thread Alert bugged out.

We are aware of this issue and are going to address it in an official update. For the time please bear with us as we try to address it on a...

Mithril replied to the thread Mismatch OW Time and DAY!.

Greetings, what is currently displayed on that screen is final. You will be matched against the outfit you see on the screen. In our next...

Mithril replied to the thread Mismatch OW Time and DAY!.

Update: With regards to the match lineup ranks, these are visually bugged. For example some rank numbers are not displaying correctly: 1 -...

Mithril replied to the thread Mismatch OW Time and DAY!.

We've updated the client with a fix. Please restart your game to download it. This will fix the two issues above. Thank you for your...

Mithril replied to the thread Mismatch OW Time and DAY!.

We are looking into the following issues: - Match lineups are not correct for some outfit members - Match start times are not showing...

RPG_Wrel posted a new thread.

Aug. 31, 2022 - Pre-War Patch-up (PC Update)

All PC servers will come down for the following update on Wednesday, August 31, at 6:00am PT (3:00pm CEST). The extended downtime for this...

Forum: Game Update Notes

Mithril replied to the thread Disconnecting when trying to login.

As mentioned before, we completed our server maintenance. We will be monitoring the server performance today.

RPG_Wrel posted a new thread.

Nexus Preview, this weekend!

Test Server is now available with the updates below. -- Download the Test Server client from this thread after reading the Test Server...

Forum: Test Server: Announcements

Mithril replied to the thread Scorpion bugged.

We are aware and are looking into this. Thanks!

Mithril replied to the thread Merrit points reset from 20k to 1.

Hello everyone, we have an update going out tomorrow with a potential fix for this issue. We will be monitoring this issue after the...

RPG_Wrel posted a new thread.

Aug. 24, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, August 24, at 6:00am PT (3:00pm CEST). The extended downtime for this...

Forum: Game Update Notes

Mithril replied to the thread Merrit points reset from 20k to 1.

We are still looking into this issue, this bug requires some further debugging. Sorry for the inconvenience.

RPG_Wrel posted a new thread.

Aug. 17, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, August 17, at 5:30am PT (2:30pm CEST). The extended downtime for this...

Forum: Game Update Notes

Mithril replied to the thread Router Placement Indoors.

If possible, can you take some footage of this and link it here.

Mithril replied to the thread URGENT: Server Connection Problem.

Happy to hear. :)

Mithril replied to the thread Merrit points reset from 20k to 1.

We're still looking into this, we may have an official update on this next week.

Mithril posted a new thread.

Outfit Shoutouts - Promote your outfit with us!

As we near the start of Outfit Wars matches, some outfits may need a little extra help with recruiting members. Reply down below the...

Forum: Official News and Announcements

Mithril replied to the thread URGENT: Server Connection Problem.

Make sure you are not using a proxy server before launching the game. Can you try the url in your web browser? Let me know the results...

Mithril replied to the thread Merrit points reset from 20k to 1.

We are looking into this issue this week. Sorry for the inconvenience.

Mithril replied to the thread Connery Server Latency - Community Survey - August 5, 2022.

Ask them to engage in posting replies in other parts of the forums first then have them try again. Some new posts might need to be...

RPG_Wrel posted a new thread.

Aug. 10, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, August 10, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Can't sign up for outfit wars.

What server are you playing on and does this still happen? Can you link a screenshot of what you're seeing for us here.

Mithril replied to the thread Server Disconnect Issue.

Thank you everyone, we are taking a look into this issue.

Mithril replied to the thread CM Mithril, did the developers have any ideas to improve or change the Construction System?.

Greetings, there are no plans for this year however we may provide another roadmap update next year where you can follow our content...

Mithril posted a new thread.

Connery Server Latency - Community Survey - August 5, 2022

Greetings everyone, around 10:27am PDT this morning, we made a few network adjustments to improve Connery's latency issues. At the time...

Forum: Official News and Announcements

RPG_Wrel posted a new thread.

Aug. 03, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, August 3, at 5:30am PT (2:30pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Emerald Hitching ( similar to old bug ).

We're looking into it this week.

Mithril replied to the thread Amerish hitching/freezing Emerald.

We are looking into the hitching issues this week. Thank you for your report.

RPG_Wrel posted a new thread.

July 27, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, July 27, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Connery Latency Spikes during primetime.

We have a client update today that should address most frame rate issues, check back later today.

Mithril replied to the thread FPS Performance issues WORSE after Hotfix 7/20.

Hi all, as we continue to investigate and work on a fix for the fps drops, try lowering your lighting setting to medium or low. This may...

Mithril replied to the thread Connery Latency Spikes during primetime.

As we continue to look into these frame rate issues, can you try lowering your lighting setting to low or medium and see if that improves...

Mithril replied to the thread FPS Performance issues WORSE after Hotfix 7/20.

Thank you all, we're investigating.

Mithril replied to the thread Losing audio (After 7/20 Hotfix).

What continent and location did you experience this in?

RPG_Wrel posted a new thread.

July 20, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, July 20, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread [BUG] Speed Jumps Not Working for NSO & NSO MAX.

Thanks for the heads up!

Mithril replied to the thread Infravision flickerung issue.

We are working to have this fixed for our next hotfix update.

Mithril replied to the thread [Bug] Some buildings and weapons flicker with Infravision implant/NV Scope after the update.

We're shooting to have this fixed in our next hotfix.

Mithril replied to the thread Infiltrators - when will you balance them?.

The thread is getting a little out of hand. Thank you all for your thoughts and opinions on this subject. I advise that in further...

Mithril replied to the thread Anyone Else Getting Worse FPS Performance in Big Fights Post Update?.

We're looking into these performance issues now. Stay tuned for further updates about this in the coming week or so.

Mithril replied to the thread Oshur sound bug after an hour.

This issue is on our radar, we'll post an update once more information becomes available.

Mithril replied to the thread Anyone Else Getting Worse FPS Performance in Big Fights Post Update?.

We're looking into these performance issues. Thanks!

Mithril replied to the thread Frequent Disconnects on Miller since last update.

We're monitoring these reports. Thanks!

Mithril replied to the thread MASSIVE FPS drops with Update.

We are investigating these performance reports. We'll post something more official once we have more to share.

Mithril replied to the thread [Bug] Some buildings and weapons flicker with Infravision implant/NV Scope after the update.

We're working on this bug. Sorry for the inconvenience.

Mithril replied to the thread Screen broken since update.

We're looking into this. We recommend leaving the render quality to its default setting for now.

RPG_Wrel posted a new thread.

July 13, 2022 - Surf and Storm (PC Update)

All PC servers will come down for the following update on Wednesday, July 13, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

July 08, 2022 - PTS Update (Surf and Storm - Round Two)

Hey everyone. Test server has been updated with the following changes, and will be coming up in time for the 4pm PT playtest today. The...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

June 30, 2022 - PTS Update (Surf and Storm - Round One mulligan)

-- UPDATE: Test Server will unlock at 7pm PT. HOWEVER -- There is a major known issue with the Corsair that is causing stuttering and major...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

June 29, 2022 - Independence Day (PC Hotfix)

All PC servers will come down for the following update on Wednesday, June 29, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Infiltrators - when will you balance them?.

We do try to read as many suggestings and opinions on gameplay as possible. Although there are no plans at the moment to apply further...

RPG_Wrel posted a new thread.

June 24, 2022 - PTS Update (Surf and Storm - Round One)

UPDATE: Corsair looks like it's causing a physics crash when pulling the boat. Currently looking into it, but it does put our playtests in...

Forum: Test Server: Announcements

Mithril replied to the thread Losing audio.

We're aware of this bug and are looking into it.

Mithril replied to the thread Infiltrators - when will you balance them?.

Hey everyone, please continue the conversation without demeaning one another. Agree to disagree and move on if you must. Everyone is free...

Mithril replied to the thread [Suggestion] Update Server-Client from TLS 1.2 to TLS 1.3.

Let's keep the peace here everyone. Agree to disagree and move on, both of you.

Mithril replied to the thread Fixed Aerial Anomalies not triggering..

The current summer event directive line has been extended through July 5. Aerial Anomalies will now trigger more often, but still only...

Mithril posted a new thread.

June 22, 2022 - PC Hotfix

All PC servers will come down for the following changes on Wednesday, June 22, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Official News and Announcements

RPG_Wrel posted a new thread.

June 22, 2022 - PC Hotfix

All PC servers will come down for the following changes on Wednesday, June 22, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Soltech character desync.

Are you still experiencing this since saturday?

Mithril replied to the thread Fixed Aerial Anomalies not triggering..

We will be extending this event while addressing this trigger bug. Further details will be shared soon.

Mithril posted a new thread.

Fixed Aerial Anomalies not triggering.

We're looking into with Aerial Anomalies not being triggered in game. We apologize for the inconvenience. Further updates will be shared as...

Forum: Bug Reports

Mithril replied to the thread Connery is getting latency spikes again....

We will be looking into this issue, thank you for your reports. No further check ins are required at this time.

Mithril replied to the thread Weapons Kill Count Discrepancy.

The "my stats" also tracks NPC kills as well.

RPG_Wrel posted a new thread.

June 15, 2022 - Gifts of Summer (PC Update)

All PC servers will come down for the following changes on Wednesday, June 15, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

June 09, 2022 - PTS Update

The following update is now available on the Public Test Server. -- Download the Test Server client from this thread after reading the Test...

Forum: Test Server: Announcements

Mithril replied to the thread NSO voices are almost inaudible.

We're going to take a look at this in the backend. Thanks for the heads up!

Mithril replied to the thread The Oshur bundle has horn, which is already set to ANT by default. NS-A.

Go ahead and reach out to our customer support team about this and they'll assist you further. Sorry about that!

Mithril replied to the thread Lancer first person charge sound timing issue.

Thanks! We're going to investigate this bug.

Mithril replied to the thread Main Map miss reporting.

We'll look into this, thanks for the reports.