Staff Post Tracker

Mithril replied to the thread Returning Construction Bugs in latest patch.

Can you link to a screenshot or video of this? Much appreciated!

Mithril replied to the thread After recent patch today, Recursion Tracker is blocked by BattlEye.

Looks like this has been fixed. If it gets blocked again please tag me. Thanks!

Mithril replied to the thread After recent patch today, Recursion Tracker is blocked by BattlEye.

Hi folks, can you test today to confirm it's still being blocked?

RPG_Wrel posted a new thread.

Oct. 20, 2021 - PS4 Hotfix

All PS4 servers will come down for the following update on Wednesday, October 20, at 8:00am PT (5:00pm CEST). Downtime for this update is...

Forum: PlanetSide 2 on PS4 Update Notes

RPG_Wrel posted a new thread.

Oct. 20, 2021 - PC Hotfix

All PC servers will come down for the following update on Wednesday, October 20, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Unable to buy ASP token.

I have escalated this issue to the developers, I will report back when I have an update. Thanks all!

Mithril replied to the thread Air Superiority no counting.

Unfortunately not, however the fix will "unpause" the ticker so you can continue working on that directive as normal once the patch is...

Mithril replied to the thread Daily crashes to desktop or gamefreezes from Koltyr.

Thanks for the updates. Let's dig further. Speaking on the crashes when explosions occur, if you can let me know which kind of explosion...

Mithril replied to the thread Air Superiority no counting.

Thank you, this report has been forwarded to the team. I'll update you with any further updates as they arrive. UPDATE: There is a...

Mithril replied to the thread Daily crashes to desktop or gamefreezes from Koltyr.

Greetings folks, if you can reproduce any of these crashes, please report back how you were able to do so. I understand OneShadowWarrior...

RPG_Wrel posted a new thread.

Oct. 13, 2021 - Nanite of the Living Dead (PS4 Update)

All PS4 servers will come down for the following update on Wednesday, October 13, at 8:00am PT (5:00pm CEST). Downtime for this update is...

Forum: PlanetSide 2 on PS4 Update Notes

Mithril replied to the thread map not changing.

Tomorrow's update will address this matter, here is the note found in the patch notes. Reduced large continent unlock requirements so that...

RPG_Wrel posted a new thread.

Oct. 06, 2021 - PC Hotfix

All PC servers will come down for the following update on Wednesday, October 06, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

Oct. 04, 2021 - PTS Hotfix

Download the Test Server client from this thread after reading the Test Server Policies:...

Forum: Test Server: Announcements

Mithril replied to the thread Nanite of The Living Dead, 2021.

They are posted here.

RPG_Wrel posted a new thread.

Nanite of the Living Dead (2021) - PC Update

All PC servers will come down for the following update on Wednesday, September 29, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril posted a new thread.

Nanite of The Living Dead, 2021

Throughout the halls filled wails and screaming, while in shadows hunters' blades are gleaming. Crossbows, hatchets, and tricks abound, to...

Forum: Official News Feedback

Mithril replied to the thread Kolytr - Squad/Platoon list.

Thanks for this report. The team is aware of the issue and will be looking into it. Sorry for the inconvenience, Guazy.

Mithril replied to the thread Random game crash while in Koltyr.

Great, thanks! Now I know this may seem like a silly question but can you check that you have the most up to date video card drivers? I had...

Mithril replied to the thread Random game crash while in Koltyr.

Can you leave some more information on what you were doing in game at the moment of these random occurrences? Such as blowing up...

RPG_Wrel posted a new thread.

Sept. 22, 2021 - PC Hotfix

All PC servers will come down for the following update on Wednesday, September 22, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Final part of the "Back to the Frontlines" mission got bugged on one of my characters.

Thanks for the report folks, the team is investigating a fix for this issue.

Mithril replied to the thread No collision on Mani Containment Site C point walls.

Thanks for the video Hyperstrike! This has bene escalated to the team for investigation.

Mithril replied to the thread Containment Site C point Bug.

Thanks for this report soldiers, it has been escalated to the team for investigation.

Mithril replied to the thread NSO carbines missing unique reload sound.

The team is aware of this issue and is planning to investigate soon. Thanks for the report, soldier!

Mithril replied to the thread Alert not granting rewards.

This has been escalated to the team, thanks all for reporting it!

RPG_Wrel replied to the thread Sept. 15, 2021 - A New Player Experience.

Some changes that were missed in the notes above, but are Live with this update. (More) Misc. Changes, Fixes, and Additions Steel Rain...

Mithril posted a new thread.

A New Player Experience

The New Player Experience update is now available on PC! This update contains a massive push toward a better starting experience for new...

Forum: Official News Feedback

Mithril replied to the thread Unable to buy ASP token.

Got it thank you. Is this still happening for anyone after today's update? And does it look different from the screenshot in the link above?

Mithril replied to the thread Vehicle Gate deconstruct bug.

Greetings, can you screenshot this or video tape it? This will be helpful.

Mithril replied to the thread NPE Update Crashes Due to Certain Resolutions.

The team has been made aware of this issue at this screen. In the meantime can you try a different resolution to get past the screen, then...

RPG_Wrel posted a new thread.

Sept. 15, 2021 - A New Player Experience

All PC servers will come down for the following update on Wednesday, September 15, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Unable to buy ASP token.

Greetings, can you screenshot or take a photo of this error screen / message. Thanks!

Mithril posted a new thread.

Developer Spotlight - David Thornfield

Welcome back, soldier! Joining us today is Senior Technical Animator David Thornfield. David shares some insight on how he got started as...

Forum: Official News Feedback

Mithril replied to the thread MY MENTORSHIP BOARD HAS A PROBLEM.

The team has a potential fix in the works for the next PS4 update. No specific dates to report at this moment but rest assured it is...

RPG_Wrel posted a new thread.

Test Server Update - Sept. 09, 2021 (New Player Experience)

Download the Test Server client from this thread after reading the Test Server Policies:...

Forum: Test Server: Announcements

Mithril replied to the thread Genudine - After Update Bug List (NEW).

Greetings, if possible can you record these bugs and upload a link to the vid(s) in this thread? Seeing how you can replicate this on your...

Mithril posted a new thread.

Into September

Oh, hello. Didn't see you there. Public Testing Next Week Toward the end of next week we'll be updating the Public Test Server with the...

Forum: Official News Feedback

Mithril replied to the thread Soltech cannot log in.

Greetings folks, if you're having trouble logging into Soltech, please reach out to our CS team and provide them with as many details as...

RPG_Wrel posted a new thread.

Sept. 01, 2021 - PS4 Hotfix (Summer Event)

All PS4 servers will come down for the following changes on Wednesday, September 01, at 8:00am PT (5:00pm CEST). Downtime for this update...

Forum: PlanetSide 2 on PS4 Update Notes

Mithril replied to the thread Thank you devs.

Your kind words are dearly noted and appreciated. We thank you, soldier!

RPG_Wrel replied to the thread Aug. 24, 2021 - _Integration (PS4 Update).

New in The Depot NS Scorpion - 1000 Certs / 799 DBC The NS Scorpion rocket launcher fires a distance-detonated airburst that rains...

RPG_Wrel posted a new thread.

Aug. 24, 2021 - _Integration (PS4 Update)

All PS4 servers will come down for the following changes on Wednesday, Aug. 25, at 5:30am PT (2:30pm CEST). Downtime for this update is...

Forum: PlanetSide 2 on PS4 Update Notes

Mithril posted a new thread.

New Player Experience Progress

Hey everyone. Figured it was time to let everyone in on how we'll be approaching the New Player Experience update, and what we've got in...

Forum: Official News Feedback

Mithril posted a new thread.

_Integration hits PS4, August 25th

Heya! Been quite a while since we've talked about our plans for the PS4 version of the game. On August 25th, the _Integration update will...

Forum: Official News Feedback

Mithril replied to the thread [Video] Bullying Tanks on Amerish.

Very interesting ! Thanks for sharing :)

Mithril replied to the thread MY MENTORSHIP BOARD HAS A PROBLEM.

Thank you for sharing your screenshot, the team is aware of this issue and is looking into it. There are no further details available...

Mithril replied to the thread Air Superiority no counting.

Greetings, can you upload a link to an image showing this? This will be helpful.

Mithril replied to the thread Hi mithril ! Do your teams have anything planned for the construction, even if it's long term?.

Greetings Ledess31, there are no plans at the moment for changes to the construction system. We do appreciate the feedback and suggestions...

Mithril replied to the thread List of bugs in Andvari Containment Site pt. 2.

Thank you for this list, much appreciated!

Mithril replied to the thread MY MENTORSHIP BOARD HAS A PROBLEM.

You can upload your image to online web hosting services of your choice then provide the link here.

Mithril replied to the thread Contrails Option Missing on NSO Liberator.

Greetings, currently there are no sales for contrails for the NSO Liberator. However that afterburner icon looks like a bug. Thanks for the...

Mithril replied to the thread MY MENTORSHIP BOARD HAS A PROBLEM.

Thank you for the report and patience folks. The team is aware of this issue and will be looking into it.

Mithril replied to the thread Commander Helmet PS4.

Thank you for the report. The team is aware of this issue and will be looking into it.

Mithril replied to the thread MY MENTORSHIP BOARD HAS A PROBLEM.

Greetings! Please provide us a screenshot of the directive that is stuck on your screen. Thanks!

Mithril replied to the thread So, apparently this hacker seems to have a really bad hardon for wrel..

Please make sure you email these reports over to our team including videos like this: cheater@planetside2.com Thanks!

Mithril replied to the thread Get ready for some Summer Fun!.

You see the faction soaker weapon depending on the faction you log in with. Just go to the Depot at each log in for each faction side...

Mithril replied to the thread Hackers are playing "PlanetSide 2" frantically..

Thank you for your report. The team is aware of this matter and is looking into it.

Mithril posted a new thread.

Get ready for some Summer Fun!

The heat is on with a new summer directive, double experience events, item sales, new vehicle cosmetics, and water-based weapons of...

Forum: Official News Feedback

RPG_Wrel posted a new thread.

Aug. 03, 2021 - PC Hotfix

All PC servers will come down for the following hotfix on Tuesday, August 03, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril posted a new thread.

Developer Spotlight - Martin "Max" Theyer

[IMG] Welcome Max! Please tell us a little about yourself! How did you get started in the games industry and tell us a little about the...

Forum: Official News Feedback

Mithril replied to the thread Website stats inaccurate, broken.

Noted, the team has this matter on the books. But it is much appreciated to see your report here as well.

RPG_Wrel posted a new thread.

July 28, 2021 - PC Hotfix

All PC servers will come down for the following hotfix on Wednesday, July 28, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

July 21, 2021 - PC Hotfix

All PC servers will come down for the following hotfix on Wednesday, July 21, at 8:00am PT (5:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

July 08, 2021 - PC Hotfix

All PC servers will come down for the following hotfix on Thursday, July 08, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril posted a new thread.

NSO _Integration Update

[IMG] The _Integration has begun. With new NSO weapons, NSO vehicles and ever changing faction loyalties, now is the time to join the...

Forum: Official News Feedback

RPG_Wrel replied to the thread July 01, 2021 - _Integration (PC Update).

Oh, hey, hello. As a bonus to the patch notes above, we've also got an Independence Day event coming up. Independence Day Event July 01 -...

RPG_Wrel posted a new thread.

July 01, 2021 - _Integration (PC Update)

All PC servers will come down for the following changes on Thursday, July 01, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Still can't login to Emerald.

Greetings, please reach out to our customer support team and provide them as much details as possible. The team is monitoring the...

Mithril replied to the thread report.

Greetings! Your voice has been heard, but it may be best to express your thoughts of account related matters to customer support here.

RPG_Wrel posted a new thread.

Test Server Update - June 25, 2021 (NSOverhaul)

Download the Test Server client from this thread after reading the Test Server Policies:...

Forum: Test Server: Announcements

Mithril posted a new thread.

Developer Spotlight - Homero Sanchez

Greetings, soldier! Welcome to our Developer Spotlight. Today’s spotlight is on Homero Sanchez, Senior Sound Designer at Rogue Planet...

Forum: Official News Feedback

Mithril replied to the thread Chimera Battle Tank.

Good catch on the typo, thanks!

Mithril posted a new thread.

Chimera Battle Tank

The Chimera will be dispatched to provide a heavily armored ground combat platform for the Nanite Systems Operatives faction when the...

Forum: Official News Feedback

Mithril replied to the thread Im level 100 i have 10k certs and i cant ASP.

Please reach out to our customer support team so they can assist you further in this matter....

Mithril posted a new thread.

The Dervish Heavy Fighter

One of two vehicles being released with the NSOverhaul update is the Dervish Heavy Fighter, an air vehicle available to the Nanite Systems...

Forum: Official News Feedback

Mithril replied to the thread No Deploy Zone Everywhere ANT.

Does this happen all the time? If it does, can you show us a video reproducing this from the start of spawning into the world?

Mithril replied to the thread Game crash with Error code G201.

For anyone receiving these errors, please reach out to our customer support team for further assistance. You can contact them here.

Mithril replied to the thread Att. CM. Mithril.

Greetings! Please reach out to me on the public discord located here.

Mithril replied to the thread CM Mithril Reporting for Duty!.

Greetings again all! Thank you for the warmest welcome. I have joined the community discord, although I will try to be as active on there...

Mithril replied to the thread Loadouts not saving.

Got it, thanks! Will let you know if I receive further updates on this matter.

RPG_Wrel replied to the thread Nearly all progress on directive launchers wiped..

Hey there. We are unable to restore the directives on your account, but we've successfully granted the rewards that the Launchers directive...

Mithril replied to the thread Membership Perks Not Working.

Roger that, if you have not done so, I'd recommend you reach out to our customer support team.

RPG_Wrel replied to the thread Nearly all progress on directive launchers wiped..

Hey there. We'll have someone from CS jump onto your character and make the appropriate changes when they get a free moment. If it's not...

Mithril replied to the thread Membership Perks Not Working.

Greetings, are you playing on console or PC?

Mithril replied to the thread Loadouts not saving.

Greetings! Can you illustrate this happening on your screen? It can be helpful for us to analyze this issue further. Thank you!

Mithril replied to the thread NSO directive weapon kills do not match player stat weapon kills.

The directive only counts for kills against players on foot or in vehicles capable of shooting, but things like motion spotters, recon...

Mithril replied to the thread PS4 Ceres bugs. Mentorship ribbons and camo bug..

Greetings, this has been reported to the team. Although I don't have an ETA on further updates, I can let you know here as soon as I hear...

Mithril replied to the thread Outfit permissions disappear in a couple of seconds.

This should be addressed by tomorrow. Thanks!

Mithril posted a new thread.

June 09, 2021 - PC Hotfix

This hotfix is schedule to go live tomorrow, Wednesday, June 9th, at 9:30am PT (6:30pm CEST). No downtime is required for this update,...

Forum: Game Update Notes

RPG_Wrel replied to the thread Nearly all progress on directive launchers wiped..

Hey there, Oignion. Easiest way to handle this will be to meet up in-game and let me run some commands. When do you usually tend to play?

Mithril replied to the thread Hi Mithril, would you have a progress to communicate to us concerning Ti Alloys and construction ?.

Greetings folks! Unfortunately there are no plans to alter TI Alloys or open it up to Construction at this time. However if that changes...

Mithril posted a new thread.

NSOverhaul Progress 6/3/2021

[IMG] We're getting closer and closer to one of our largest updates this year, one that drew a lot of community excitement during the...

Forum: Official News Feedback

Mithril replied to the thread Lat spikes (Emerald).

Can you give us a time range of this occurrence? And state the time zone as well please. Thanks!

Mithril replied to the thread Outfit permissions disappear in a couple of seconds.

Thanks for this report, solider! :eek:

Mithril replied to the thread Nearly all progress on directive launchers wiped..

Greetings, the team is still looking into this. When I receive an update I'll post it here.;)

Mithril posted a new thread.

Developer Spotlight - Chris Bishop

Greetings, soldier! Welcome to our Developer Spotlight. Today’s spotlight is on Chris Bishop. Learn how Chris got started as an artist in...

Forum: Official News and Announcements

Mithril replied to the thread Fire suppression won't reset, time counter stuck (at 33s).

Thanks! The team will be investigating this matter.

Mithril replied to the thread Ymir Containment Site CTDs.

That's not good! Thanks for this report, we'll keep an eye on this situation.

Mithril replied to the thread Instant teleport back to vehicle spawn destination.

Greetings! Would it be possible if you may make a short vid that could possible reproduce this issue? It will be very helpful for us.

RPG_Wrel posted a new thread.

May 26, 2021 - PC Hotfix

All PC servers will come down for the following changes on Wednesday, May 26, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Ps4 Planetside Voice Chat doesn't work..

Greetings, next time this happens, can you try resetting the voice setting from the menus. https://imgur.com/a/l2nXL1H

Mithril replied to the thread Connection issues since the update..

Hello SawyerAnderson. Sorry for the inconvenience you're having with email verification. Can you try changing your email using the...

Mithril replied to the thread Nearly all progress on directive launchers wiped..

Thanks for the reply, the team is still looking into this matter.

Mithril replied to the thread Nearly all progress on directive launchers wiped..

Do you have an estimate on when you unlocked the Kraken?

Mithril replied to the thread Fire suppression won't reset, time counter stuck (at 33s).

If possible, see if this can be reproduced and filmed, this will help us out a lot.

Mithril replied to the thread NCM3 Ravens no longer have the same range as before (50 meters instead of 350 meters).

This will be resolved in the next update. Thanks for your report!

Mithril replied to the thread Harasser turbo shoving MBTs and Sunderers like they are lighter than air!.

Can you share a video of such a occurrence happening. This will help us greatly. Thanks!

Mithril replied to the thread VLG Missile Launcher not hitting anything pass 150m.

When did you two start to encounter this? Within just the last update?

Mithril replied to the thread Mines and C4 not despawning.

Mines and c4 despawn issues will be fixed in the next update. Your other topic is being looked into. Thanks for your report!

Mithril replied to the thread Lock On Launchers Doing No Damage..

Greetings Hotthorns, when did you start encountering this?

Mithril replied to the thread Concern, as asked for by CM Mithril + solution..

Thanks for bringing awareness to what you've witnessed Blaargh2k3, I'll put it on my radar to look out for further reports of such...

Mithril replied to the thread NS Scorpion aim bug I found.

This is a confirmed bug. We'll share further details on a potential fix for this as it becomes available. Thanks for sharing! Excellent...

Mithril replied to the thread Basic Training - Social Directive.

Thanks for the report folks! We'll share more info on a possible fix as it becomes available.

Mithril replied to the thread Citatel shield not working properly since game update 19th may.

The team has been made aware of this issue and are looking into it. Thanks!

Mithril replied to the thread Nearly all progress on directive launchers wiped..

Greetings! I've reported this up to the developers, they will look into the matter. Thank you for your patience!

Mithril replied to the thread How to report someone on PS4?.

Greetings! Please check out the article that was published here. If it applies to your situation then follow the instructions on reporting.

Mithril replied to the thread New Community Manager Welcome!.

Greetings, I am here first on the forums devoted to making your voices heard. If you haven't done so please share your ideas, concerns,...

RPG_Wrel posted a new thread.

May 19, 2021 - PlanetSide Legacy Event (PC Update)

All PC servers will come down for the following changes on Wednesday, May 19, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread CM Mithril Reporting for Duty!.

Official social channels including here on the forums :) Thank you all for your continued support, I highly appreciate you all!

Mithril replied to the thread New Community Manager Welcome!.

Read it, thanks sir!

Mithril replied to the thread CM Mithril Reporting for Duty!.

Very impressive list sir! Thank you for this, I'll take these elements into consideration as I brush up on current matters. Thank you...

Mithril replied to the thread CM Mithril Reporting for Duty!.

Greetings! I'll be scouring Reddit and our social media pages. Still going through some bootcamp here so I may not be actively posting...

Mithril Enemy spotted! »

Mithril posted a new thread.

CM Mithril Reporting for Duty!

Hello PlanetSide 2 players! My name is Mithril and I am hyped and excited to work with you all as your new community manager! A little...

Forum: Official News and Announcements

RPG_Wrel posted a new thread.

May 12, 2021 - PC Hotfix

All PC servers will come down for the following changes on Wednesday, May 12, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

RPG_Wrel replied to the thread Daybreak Server Maintenance - May 10, 2021.

This server maintenance is now concluded, and had less impact than anticipated. We were able to bring down only the western server regions...

RPG_Wrel posted a new thread.

Daybreak Server Maintenance - May 10, 2021

On May 10 at 7am PDT (4pm CEST) servers will be offline to conduct maintenance on one of our networks. This downtime is expected to last...

Forum: Official News and Announcements

RPG_Wrel posted a new thread.

May 05, 2021 - PC Hotfix (Chapter 03 Begins)

All PC servers will come down for the following changes on Wednesday, May 05, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes

dreamweaver posted a new thread.

Daybreak Commerce Maintenance - May 04, 2021

On 5/04 at 8 AM PDT we will be starting a 4 hour maintenance period on our commerce systems. During this timeframe: Account management...

Forum: Official News and Announcements

dreamweaver posted a new thread.

A Community Update from EG7’s CEO and Founder, Robin Flodin

Read the letter HERE. Watch the EG7 Community Update video HERE.

Forum: Official News and Announcements

RPG_Wrel posted a new thread.

Apr. 29, 2021 - PC Hotfix

All PC servers will come down for the following changes on Thursday, Apr. 29, at 6:00am PT (3:00pm CEST). Downtime for this update is...

Forum: Game Update Notes