Staff Post Tracker

Recent posts from staff and devs.

  1. jgolenbo posted a new thread.

    PC Downtime - April 1, 2020

    All PC servers will come down early tomorrow morning (Wednesday, April 1) to introduce changes to the current Outfit Wars qualification...

    Forum: Official News and Announcements

    Mar 31, 2020 at 6:06 PM
  2. RPG_Wrel posted a new thread.

    Outfit Wars, Alpha 1 - Scoring Fixes and Fairness

    MARCH 31 6:00 PM PDT UPDATE: We're overlapping tomorrow's Outfit Wars global patch with a planned network maintenance on EU PC servers...

    Forum: Official News and Announcements

    Mar 31, 2020 at 3:11 PM
  3. jgolenbo posted a new thread.

    PC Downtime - March 31, 2020 (*EMERALD ONLY*)

    Emerald (North America East) will come down tomorrow, Tuesday, March 31, at 8:00 AM PDT (11:00 AM EDT) for server hardware maintenance. No...

    Forum: Official News and Announcements

    Mar 30, 2020 at 11:45 AM
  4. jgolenbo posted a new thread.

    Dev Post - Voice Chat (Comms) Issues

    Hi all, We've started providing additional resources to dig into the sporadic (but consistent) reports related to Voice Chat and in-game...

    Forum: Bug Reports

    Mar 26, 2020
  5. jgolenbo replied to the thread voice chat doeing weird stuff.

    Thanks for providing all this detail - we're attempting to dig deep into this issue, as you said it's an issue that's plagued us for...

    Mar 26, 2020
  6. jgolenbo replied to the thread Infinite turrets for Engineers.

    Thanks for the reports, guys - the fix has been applied on all servers, but less us know if you see it pop up again.

    Mar 26, 2020
  7. jgolenbo replied to the thread Voice Chat not working.

    R3bel, Scorch, same questions - if there's any additional info you can provide us, the more helpful it'll be.

    Mar 26, 2020
  8. jgolenbo replied to the thread Voice Chat not working.

    Did this just start happening after the recent update, or has this been going on for awhile? Also, do you mind sharing additional...

    Mar 26, 2020
  9. jgolenbo posted a new thread.

    PC Downtime - March 25, 2020

    All PC servers will come down tomorrow, Wednesday, March 25, at 6:00 AM PDT / 1:00 PM GMT for the new game update and Emerald (US East...

    Forum: Official News and Announcements

    Mar 24, 2020
  10. jgolenbo posted a new thread.

    March 25, 2020 - Game Update (PC)

    All PC servers will be taken offline on Wednesday, March 25 at 6:00 AM PDT (1:00 PM GMT) for the incoming update, and Emerald (US East...

    Forum: Game Update Notes

    Mar 24, 2020
  11. jgolenbo posted a new thread.

    Test Server Update - March 20, 2020

    The Public Test Server (PTS) is currently down to bring you a new Test update for the weekend. PTS should unlock by 3:00 PM PDT today...

    Forum: Test Server: Announcements

    Mar 20, 2020
  12. jgolenbo posted a new thread.

    PC Alert - Double XP for ALL This Weekend!

    As a small gesture of our appreciation and support, we're running a Double XP for ALL event starting tomorrow, Friday, March 20 at 8:00 AM...

    Forum: Official News and Announcements

    Mar 19, 2020
  13. jgolenbo posted a new thread.

    PC Downtime - March 20, 2020

    All PC servers will come down tomorrow, Friday, March 20, at 6:00 AM PDT / 1:00 PM GMT for emergency maintenance. Downtime is expected to...

    Forum: Official News and Announcements

    Mar 19, 2020
  14. jgolenbo replied to the thread Meltdown Alerts Don't Give Certs/Iso/Implants (again).

    We have a fix for this that is ready to push out, but we're scheduling that hotfix for 6AM PDT / 3PM GMT tomorrow (Tuesday, March 17)...

    Mar 16, 2020
  15. jgolenbo replied to the thread Rendering Issues in Biolabs and Servers need more.

    Thanks guys. We're in the heat of things trying to hotfix the most high-priority new issues introduced by Escalation - particularly Outfit...

    Mar 16, 2020
  16. jgolenbo posted a new thread.

    March 17, 2020 - Escalation Hotfix (PC)

    Tuesday, March 17 @5:45 PM PDT EDIT: This post has been revised from an earlier draft with updated patch timing and release notes. We're...

    Forum: Game Update Notes

    Mar 16, 2020
  17. jgolenbo replied to the thread Cannot Login after todays patch.

    One of our temporary fixes was to extend the timeout limit, so more people were able to get in after longer waits without timing out....

    Mar 16, 2020
  18. jgolenbo replied to the thread Cannot Login after todays patch.

    Hey everyone, Thanks for all the responses - we just made some server configuration changes to both Miller and Cobalt as of about 30...

    Mar 14, 2020
  19. jgolenbo replied to the thread Cannot Login after todays patch.

    Thanks for the reports. We know this is still occurring for a lot of players on Cobalt and Miller, and we know how frustrating it is. All I...

    Mar 13, 2020
  20. jgolenbo replied to the thread Cannot Login after todays patch.

    Thanks for the report - we're seeing many of the same reports emerging from EU servers and are actively investigating. Nothing...

    Mar 13, 2020
  21. jgolenbo posted a new thread.

    March 13, 2020 - Escalation Hotfix #2 (PC)

    We are preparing a new PC hotfix for today (Friday, March 13) at 1:30 PM PDT / 8:30 PM GMT to fix an Outfit crafting issue that emerged...

    Forum: Game Update Notes

    Mar 13, 2020
  22. jgolenbo posted a new thread.

    March 13, 2020 - Escalation Hotfix (PC)

    We are preparing a new PC hotfix for tomorrow (Friday, March 13) which includes a priority fix for Meltdown Alerts (reverting certs/ISO-4...

    Forum: Game Update Notes

    Mar 12, 2020
  23. jgolenbo posted a new thread.

    March 12, 2020 - Escalation Hotfix (PC)

    A PC hotfix is scheduled to go out this afternoon (~4:30PM PDT) with fixes for the Escalation game update. This is client-only and will...

    Forum: Game Update Notes

    Mar 12, 2020
  24. RPG_Wrel posted a new thread.

    March 11, 2020 - Escalation (PC Mega-Update)

    Global PC servers will come down tomorrow, Wednesday March 11, 2020, at the following times: EU: 4am GMT (est. 16 hr downtime) NA/Asia:...

    Forum: Game Update Notes

    Mar 10, 2020
  25. jgolenbo posted a new thread.

    Test Server Update - 3/5

    A new patch has been published to the Public Test Server (PTS) and test is unlocked for play. Today's patch includes fixes and tuning...

    Forum: Test Server: Announcements

    Mar 5, 2020
  26. jgolenbo posted a new thread.

    Producer's Letter: Escalation Arrives on March 11

    Sharing Executive Producer Andy Sites' Producer's Letter discussing this massive update, Emerald Hardware Upgrades, and Leaderless Outfits...

    Forum: Official News and Announcements

    Mar 5, 2020
  27. Sites posted a new thread.

    Test Server Update - 2/28

    Hello everyone, The team is publishing a new build to PTS and expect to unlock at around 3pm (Pacific) today - a little over an hour from...

    Forum: Test Server: Announcements

    Feb 28, 2020
  28. Sites posted a new thread.

    Escalation Update Status - 2/27

    Hey everyone, I wanted to provide a quick update on the current state of the Escalation launch. The team has been working since last...

    Forum: Test Server: Announcements

    Feb 27, 2020
  29. Sites posted a new thread.

    Escalation Update and Playtest - 2/26 @4pm (Pacific)

    Hello everyone, As mentioned yesterday, we have prepared a new build with several improvements that we would like to rally as many...

    Forum: Test Server: Announcements

    Feb 26, 2020
  30. Sites posted a new thread.

    Escalation Update Status - 2/25

    Hey everyone, First, I’d like to thank you all for participating in today’s playtest – especially given the short notice. I can’t tell...

    Forum: Test Server: Announcements

    Feb 25, 2020
  31. Sites posted a new thread.

    Escalation Status Update - 2/24

    Hey everyone, With the 26th quick approaching, I wanted to provide a brief update on the overall status of the PS2: Escalation launch…...

    Forum: Test Server: Announcements

    Feb 24, 2020
  32. RPG_Wrel replied to the thread February 21, 2020 - PTS Update.

    Outfit Wars Schedule We've enabled another Outfit Wars schedule this weekend with the same time frames as last weekend. There will be two...

    Feb 21, 2020
  33. RPG_Wrel posted a new thread.

    February 21, 2020 - PTS Update

    Empire Strength and Continent Meta Mid-continent events (Aerial Anomalies, Maximum Pressure, etc,) have been removed. Territory control of...

    Forum: Test Server: Announcements

    Feb 21, 2020
  34. Sites posted a new thread.

    Test Server Update - 2/14

    Thank you everyone for helping us test the upcoming Escalation game update on PTS! We're continuing to gather community feedback, make...

    Forum: Test Server: Announcements

    Feb 14, 2020
  35. Sites posted a new thread.

    Escalation Test Server Update

    (@jgolenbo edit at 10:25am PST): Hey all, we had to delay this morning's Test Server patch a few hours due to a few lingering ops issues...

    Forum: Test Server: Announcements

    Feb 11, 2020
  36. Sites posted a new thread.

    Escalation update now available on Public Test Server

    In case you missed the Planetside 2 Dev Stream yesterday, we've published the first iteration of the upcoming Escalation Game Update to PTS...

    Forum: Test Server: Announcements

    Feb 7, 2020
  37. jgolenbo posted a new thread.

    Feb. 4 - PS4 Extended Maintenance (4:30 AM PST - 2:30 PM PST)

    Hey everyone, I want to apologize to our PS4 community for the lack of notice for today's extended downtime (related to the database...

    Forum: PlanetSide 2 on PS4 Update Notes

    Feb 4, 2020
  38. jgolenbo posted a new thread.

    Dev Post - Server Hardware Downtime

    Sharing an update from Rogue Planet Head and PlanetSide 2 Executive Producer Andy Sites about the extended downtime / hardware server...

    Forum: Official News and Announcements

    Jan 29, 2020
  39. jgolenbo posted a new thread.

    January 28, 2020 - PC Maintenance

    All PC servers will be offline on Tuesday, January 28 starting at 4:30 AM PST (12:30 PM GMT) for extended maintenance to complete a...

    Forum: Game Update Notes

    Jan 28, 2020
  40. jgolenbo posted a new thread.

    PC Downtime - January 23, 2020

    The extended PC maintenance postponed earlier this month has been rescheduled for next Tuesday, January 28, 2020 at 4:30 AM PST / 12:30 PM...

    Forum: Official News and Announcements

    Jan 23, 2020
  41. RPG_Wrel posted a new thread.

    January 15, 2020 - Empire Strength (PC Game Update)

    Wed Jan 15 update from jgolenbo (PS2 Community Manager): We're punting on the data migration for PS4 as well as PC this week, so tomorrow's...

    Forum: Game Update Notes

    Jan 13, 2020
  42. RPG_Wrel posted a new thread.

    January 9, 2020 - PTS Update

    Continent Rotation and Empire Strength Territory now matters at all times, as each empire gains strength when key facilities are...

    Forum: Test Server: Announcements

    Jan 9, 2020
  43. RPG_Wrel posted a new thread.

    Dev Letter - Onward to 2020

    Hey there, folks. As we move through December and into the new year, now seemed like a good time to provide a glimpse of what the future...

    Forum: Official News and Announcements

    Dec 20, 2019
  44. RPG_Wrel posted a new thread.

    Dec. 20, 2019 - PS4 Hotfix

    PS4 servers will be taken offline on Friday, December 20, 2019 at 2:00pm PT for emergency maintenance. Downtime is expected to last less...

    Forum: PlanetSide 2 on PS4 Update Notes

    Dec 20, 2019
  45. jgolenbo posted a new thread.

    December 18, 2019 - Spark and Snow (PS4 Update)

    PS4 servers will be taken offline on Wednesday, December 18, 2019 at 11:00am PT for maintenance. Downtime is expected to last up to 3...

    Forum: PlanetSide 2 on PS4 Update Notes

    Dec 17, 2019
  46. RPG_Wrel posted a new thread.

    December 17, 2019 - Spark and Snow (PC Update)

    PC servers will be taken offline on Tuesday, December 17, 2019 at 11:00am PT for maintenance. Downtime is expected to last up to 3 hours....

    Forum: Game Update Notes

    Dec 16, 2019
  47. RPG_Wrel posted a new thread.

    Dec. 13, 2019 - PTS Update

    Test will be coming down later tonight to distribute the following update. NSO Defector Filled in the mainstay of the missing...

    Forum: Test Server: Announcements

    Dec 13, 2019
  48. RPG_Wrel posted a new thread.

    Dec. 12, 2019 - PTS Update

    Nanite Systems Operatives Players will be able to play NSO even without membership on PTS for this update. SR-200 - New Sniper Rifle...

    Forum: Test Server: Announcements

    Dec 12, 2019
  49. jgolenbo posted a new thread.

    Dec. 3, 2019 - Hotfix (PC)

    A PC Hotfix is scheduled to go out on Tuesday, December 3 at 11am PT. This should resolve the top client crash occurring on PC. No server...

    Forum: Game Update Notes

    Dec 3, 2019
  50. jgolenbo posted a new thread.

    PC & PS4 Maintenance – November 25, 2019 (PC) & November 26, 2019 (PS4)

    All PC & PS4 servers will come offline at the below times/dates for maintenance: PC: Monday, November 25 at 3:00 PM PST / 11:00 PM GMT...

    Forum: Game Update Notes

    Nov 25, 2019
  51. jgolenbo posted a new thread.

    PC & PS4 Downtime - November 23, 2019

    PC & PS4 servers in Europe (Cobalt, Miller) and Asia (SolTech) will come down at 6:30 PM PST / 2:30 AM GMT for emergency maintenance....

    Forum: Official News and Announcements

    Nov 23, 2019
  52. jgolenbo posted a new thread.

    PC & PS4 Downtime - November 22, 2019

    All PC & PS4 servers will come down at 4:30 PM PST / 12:30 AM GMT for emergency maintenance. This is related to a connectivity issue...

    Forum: Official News and Announcements

    Nov 22, 2019
  53. jgolenbo replied to the thread Unable to login.

    ALL: We saw a bunch of reports on this today and were able to quickly confirm the issue and investigate a fix. It will require a...

    Nov 22, 2019
  54. jgolenbo posted a new thread.

    PC & PS4 Server Downtime - November 21, 2019

    All PC & PS4 servers will be taken offline on Thursday, November 21, 2019 at approximately 10AM PST (6PM GMT) for maintenance. Downtime is...

    Forum: Official News and Announcements

    Nov 20, 2019
  55. jgolenbo posted a new thread.

    Nov. 21, 2019 - Hotfix (PC & PS4)

    PC & PS4 servers will be taken offline on Thursday, November, 21, 2019 at 10:00am PST for maintenance. Downtime is expected to last up to 2...

    Forum: Game Update Notes

    Nov 20, 2019
  56. Sites posted a new thread.

    PS2 Live Stream Moved to December

    Hey everyone, Just a heads-up that we will be postponing today’s live stream. In addition to the general anniversary topics, we...

    Forum: Official News and Announcements

    Nov 20, 2019
  57. jgolenbo posted a new thread.

    Nov. 19, 2019 - Hotfix (PC & PS4)

    EDIT: PC servers will come down at 7:30 PM PST / 3:30 AM GMT for maintenance to resolve the issue with the 7th Anniversary Bundles and...

    Forum: Game Update Notes

    Nov 19, 2019
  58. jgolenbo posted a new thread.

    Nov. 19, 2019 - Anniversary Update Downtimes

    PC and PS4 servers will be taken offline for maintenance on Tuesday, November 19, 2019 at 12:00pm PT for PC and 2:00pm PT for PS4. Downtime...

    Forum: Game Update Notes

    Nov 19, 2019
  59. RPG_Wrel posted a new thread.

    Nov. 19, 2019 - PlanetSide 2 Seven-year Anniversary (PC and PS4 Update)

    PC and PS4 servers will be taken offline for maintenance on Tuesday, November 19, 2019 at 12:00pm PT for PC and 2:00pm for PS4. Downtime is...

    Forum: Game Update Notes

    Nov 18, 2019
  60. jgolenbo posted a new thread.

    Nov. 6, 2019 - Hotfix (PS4)

    We have a client-only hotfix (no server downtime required) scheduled to go out in in both NA and EU regions tomorrow, Wednesday, November 6...

    Forum: PlanetSide 2 on PS4 Update Notes

    Nov 5, 2019
  61. Sites posted a new thread.

    Oct. 30th, 2019 - Hotfix (PC)

    We’ve published a client-only hotfix (no server downtime) that addresses several stability, performance and anti-cheat improvements. The...

    Forum: Game Update Notes

    Oct 30, 2019
  62. RPG_Wrel posted a new thread.

    October 25, 2019 - Nanite of the Living Dead - Revenge of the Unsown (PS4 Update)

    PS4 servers will be taken offline on Friday, October 25, 2019 at 10:00am PT for maintenance. Downtime is expected to last up to 3 hours....

    Forum: PlanetSide 2 on PS4 Update Notes

    Oct 24, 2019
  63. Mepps replied to the thread How To Report and Upvote Bugs.

    How To Upvote Bugs! It is important for us to prioritize bugs and fix the most important ones first. You can help us and add your voice...

    Oct 22, 2019
  64. Mepps posted a new thread.

    How To Report and Upvote Bugs

    How To Report A Bug Welcome to the bug report forums! Please make a new thread for each new bug, and include as much information...

    Forum: Bug Reports

    Oct 22, 2019
  65. Mepps posted a new thread.

    How To Report Exploits

    When a bug is an exploit, it should not be reported publicly. This spreads the information and encourages more exploiting. (Sharing...

    Forum: Bug Reports

    Oct 22, 2019
  66. jgolenbo posted a new thread.

    PC Server Downtime - October 22, 2019

    All PC servers will be taken offline on Tuesday, October 22, 2019 at approximately 6AM PDT (3PM CEST) for maintenance. Downtime is expected...

    Forum: Official News and Announcements

    Oct 21, 2019
  67. RPG_Wrel posted a new thread.

    Oct. 22, 2019 - PC Hotfix

    PC servers will be taken offline on Tuesday, October 22, 2019 at 6:00am PT for maintenance. Downtime is expected to last up to 3 hours....

    Forum: Game Update Notes

    Oct 21, 2019
  68. jgolenbo posted a new thread.

    Producer's Letter - On the PlanetSide Franchise

    Executive Producer Andy Sites reviews the first month of Early Access and discusses the future for PlanetSide 2 and PlanetSide Arena....

    Forum: Official News and Announcements

    Oct 18, 2019
  69. jgolenbo posted a new thread.

    PC Server Downtime - October 16, 2019

    All PC servers will be taken offline on Wednesday, October 16, 2019 at approximately 12PM PDT (9PM CEST) for the Halloween game update....

    Forum: Official News and Announcements

    Oct 15, 2019
  70. RPG_Wrel posted a new thread.

    Oct. 16, 2019 - Nanite of the Living Dead 6 - Revenge of the Unsown

    PC servers will be taken offline on Wednesday, October 16, 2019 at 12:00pm PT for maintenance. Downtime is expected to last up to 3 hours....

    Forum: Game Update Notes

    Oct 15, 2019
  71. RPG_Wrel posted a new thread.

    Oct. 10, 2019 - PTS Update

    Empire Assault Rifles The new assault rifles have gotten a pretty warm reception so far on the public test server, and we're going to do...

    Forum: Test Server: Announcements

    Oct 10, 2019
  72. ps_nicto posted a new thread.

    October 8, 2019 - PTS Update

    The PTS server will be coming down this evening for an update. New Weapons VE-A1 Lacerta (Vanu Sovereignty - Assault Rifle) The Lacerta...

    Forum: Test Server: Announcements

    Oct 8, 2019
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