Staff Post Tracker

Mithril replied to the thread [Suggestion] Devs Must Watch Now!.

Please add more context to your post and not just a video share. Thanks!

Mithril replied to the thread If the devs want to highlight RPG aspect why not make changes towards the most basic elements first?.

So long as the personal attacks and rude remarks towards one another stops. Thanks

Mithril replied to the thread If the devs want to highlight RPG aspect why not make changes towards the most basic elements first?.

Let's restart with the replies, this time without the negativity and personal attacks. Thanks everyone!

Mithril posted a new thread.

Update Under Construction - Dev Letter

We published the next dev letter which details further info on the upcoming construction update. Check it out here and leave your...

Forum: Official News Feedback

Mithril replied to the thread Defector Hummingbird requires one-shot prior to lock on.

Can you upload a vid showing this and link it? I haven't been able to repro this.

Mithril replied to the thread Problem with soltech server, data not synchronized and dropped.

Hello everyone, now that we have completed maintenance, please report back your experience with this issue now. Thanks!

RPG_Wrel posted a new thread.

Mar. 29, 2023 - MAX rebalance, New Abilities, Server Perf

All PC servers will be offline for the following update on Wednesday, March 29, at 6:00am PT (3:00pm CET). The downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Mar. 23, 2023 - PTS Update.

This has been fixed, thank you!

Mithril replied to the thread Infected.

Greetings Dorin, cool gameplay clips! However this is a sub-forum for gameplay discussion. But this does bring up an interesting topic....

Mithril replied to the thread [Suggestion] Heeding REDDIT input over Official Forum.

Your thoughts are dearly noted on this. We do use our forums to gather sentiment and feedback on PTS / patch updates. Reddit however offers...

Mithril replied to the thread A Simple Post of Appreciation.

RadarX unfortunately hasn't been a moderator for quite some time, I've updated their forum title for visibility. But I do want to say thank...

Mithril replied to the thread Saron bug (existed for years).

Can you reupload your video or update the video link? Thanks!

Mithril replied to the thread Newest Prime Gaming bundle doesn't have everything that's promised..

Roger that, can you check the name of your implants to confirm you have one that does say "[PERFECT]"? We have a bug with this implant that...

Mithril replied to the thread Newest Prime Gaming bundle doesn't have everything that's promised..

The implant is not account bound, it is redeemed only to the character you are logged into at the time of redemption.

Mithril replied to the thread Medic Tool Beam.

Thank you for the update, we'll take a look into this.

Mithril replied to the thread Newest Prime Gaming bundle doesn't have everything that's promised..

The implant is delivered to the character that is logged in during the redemption.

Mithril replied to the thread Problem with soltech server, data not synchronized and dropped.

Roger that, we're going to take a look at this issue this week. Thank you for the update.

Mithril replied to the thread NC Infiltrator Camo Bugged.

Noted, thanks for the update. :)

RPG_Wrel posted a new thread.

Mar. 23, 2023 - PTS Update

The following update is now available on the Public Test Server. -- Download the Test Server client from this thread after reading the Test...

Forum: Test Server: Announcements

Mithril replied to the thread Launch Problem.

Give it up to 10 minutes since it seems like it is running the game but its not loading up the window. Also check via ctrl+alt+delete if...

Mithril replied to the thread Outfit chat in game not working.

Thank you everyone, we will continue to look into this issue as soon as more resources open up.

Mithril replied to the thread changing weapons bug.

If possible, can you screen record this incident for me? Then provide the video sharing link i.e. youtube etc. Thank you!

Mithril replied to the thread I can't write in Russian language in chat.

Are you using locale ru_Ru? Can you let me know when you first discovered this issue? A possible temporary solution is to uninstall your...

Mithril replied to the thread NC Infiltrator Camo Bugged.

Thank you for your report.

Mithril replied to the thread PTS - NSO Drone.

Thanks we'll take a look.

RPG_Wrel posted a new thread.

Mar. 16, 2023 - PTS Update (MAX, A2G, and New Abilities)

The following update is now available on the Public Test Server. -- Download the Test Server client from this thread after reading the Test...

Forum: Test Server: Announcements

Mithril replied to the thread Maybe i found the next Cheater on Cobalt.

Send your report via email to our customer support team for further investigation. cheater@planetside2.com

Mithril replied to the thread Large Amount of Reverb.

Noted, thanks!

Mithril replied to the thread Large Amount of Reverb.

Next time you encounter this, please screenshot or record the location where you are on the map. Certain map locations have sound...

Mithril replied to the thread Game error g99.

We'll continue to monitor for further reports but can recommend to double check for any vpn or other third party software that could block...

Mithril replied to the thread Cosplay Question.

That's fine, you are more than welcomed to share your cosplay photos with us here or tag us on twitter @planetside2. We are not running...

Mithril replied to the thread [NC] La FACS recrute !.

Please post an English version of your post.

Mithril replied to the thread OUTFIT FRANCAIS RECRUTE NC COBALT.

Please post an English version in your post.

Mithril replied to the thread friends list wiped out 382023.

The friends list should be working now, please restart your client to see the change.

RPG_Wrel replied to the thread Mar. 08, 2023 - St. Patrick's Day Update.

Updated the patch notes to reflect proper dates, Mar. 17 - 26.

RPG_Wrel posted a new thread.

Mar. 08, 2023 - St. Patrick's Day Update

All PC servers will be offline for the following update on Wednesday, March 8, at 6:00am PT (3:00pm CET). The downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread Anat Interlink Ammo tower doesn't work.

Thank you, we'll take a look into this.

Mithril replied to the thread NSO Hold Breaht Audio is fleshy.

Indeed it is a little out of place, our team will review this further.

Mithril replied to the thread Can't change squad colours.

We're taking a look into this, thank you.

Mithril replied to the thread You have rewards to claim [I] stuck on screen while playing.

We are looking into a fix for this notification bug. Thanks.

Mithril replied to the thread Chinese bots.

Report these over to 'toxic@planetside2.com', our cs team will handle these reports. Thanks!

Mithril replied to the thread Mission reward text stuck.

Can you upload a screenshot of this for me? Thanks!

Mithril replied to the thread Italian Smoking Service.

please post an english version of your post, thank you!

Mithril replied to the thread [Bug?]Missing Mission rewards for 200+ missions..

Greetings everyone, as part of our recent update these stockpiled rewards can no longer be redeemed. Please see our patch notes towards the...

Mithril replied to the thread Mission rewards can not be redeemed.

Greetings, unfortunately you can no longer redeem those stocked rewards. You can see our update relating to this here.

Mithril replied to the thread Problem with soltech server, data not synchronized and dropped.

Got it, if you encounter this again let us know here on the forums. Thanks!

Mithril replied to the thread Bug with map capture information.

Now that we've returned from maintenance, can you check to see if this issue still exists for you? Thanks!

Mithril replied to the thread Problem with soltech server, data not synchronized and dropped.

Thank you everyone, we will now need to look into your accounts to dig deeper into this issue. Please reply below with the names of your...

RPG_Wrel posted a new thread.

Feb. 15, 2023 - PC Hotfix

All PC servers will be offline for the following update on Wednesday, February 15, at 6:00am PT (3:00pm CET). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Problem with soltech server, data not synchronized and dropped.

Thank you for these pastes. I've forwarded this to the team for further investigation.

Mithril replied to the thread Problem with soltech server, data not synchronized and dropped.

Greetings everyone, to better assist us with this issue, please copy and paste all the text you see from your local file named...

Mithril replied to the thread Graphic bug on Hossin.

We are looking in getting a fix for this bug, sorry for the inconvenience.

Mithril replied to the thread Construction in 2023 - Dev Letter.

Thank you everyone for your feedback! We appreciate all your thoughts! We're going to leave this thread open for further discussions at...

RPG_Wrel posted a new thread.

Feb. 08, 2023 - Love Letter Update

All PC servers will be offline for the following update on Wednesday, February 8, at 6:00am PT (3:00pm CET). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Repair grenades by NSO do not stick to friendly maxes.

Do you recall which factions you encountered this? I gave it a go and looks to be working for NSO faction'd to VS.

Mithril replied to the thread Outfit Resources Unable to be Crafted.

We are looking at a fix in a future update. In the meantime we may have a temporary solution that we'll share hopefully by next week.

RPG_Wrel posted a new thread.

Feb. 03, 2023 - PTS Update

The following update is now available on the Public Test Server. -- Download the Test Server client from this thread after reading the Test...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

Jan. 31, 2023 - Love Letter (PTS Update)

The following update is now available on the Public Test Server. -- Download the Test Server client from this thread after reading the Test...

Forum: Test Server: Announcements

Mithril replied to the thread MAX revived as bugged LA with MAX health.

Can you try capturing this bug on video? This will help us see what was happening in the game around the time the bug triggers. Thanks!

Mithril replied to the thread Unable to start mission "Back on the Front Lines [1/10]".

Which faction are you experiencing this on? Can you supply a screenshot?

Mithril replied to the thread Exeptional II Directive Progress locked.

Are these recent screenshots? They seem to be using an older version of the game. If you can, take a screenshot today with the latest...

Mithril replied to the thread Vanu's bolt action sniper rifle bug.

We are investigating this. Thank you!

RPG_Wrel posted a new thread.

Jan. 18, 2023 - PC Update (Lunar New Year)

All PC servers will be offline for the following update on Wednesday, January 18, at 6:00am PT (3:00pm CET). The downtime for this update...

Forum: Game Update Notes

Mithril posted a new thread.

Construction in 2023 - Dev Letter

Hey there, folks. In this letter we'll be sharing our intentions for the first major update of 2023, a Construction System overhaul. One...

Forum: Official News Feedback

Mithril replied to the thread Unable to spawn MANA Turret.

We are investigating this bug, thank you!

Mithril replied to the thread Did Not Receive Rewards From in Game Tournament Outfit Wars.

Hey all, sorry for the inconvenience. Our cs team will be logging in some info to help us investigate this further. Please submit a new...

Mithril posted a new thread.

Info Needed Outfit Wars 2022 - Are you missing your reward?

We are investigating reports from players who claim to not having received their Outfit Wars rewards last year. To help us look into this...

Forum: Bug Reports

Mithril replied to the thread Did Not Receive Rewards From in Game Tournament Outfit Wars.

Please reach out to our customer support team for further assistance in this matter....

RPG_Wrel posted a new thread.

Jan. 11, 2023 - PC Update

All PC servers will come down for the following update on Wednesday, January 11, at 6:00am PT (3:00pm CET). The downtime for this update is...

Forum: Game Update Notes

Mithril replied to the thread VX29 Polaris ADS Bug.

Its on our radar. Thank you.

Mithril replied to the thread Flash grenade bug.

When you get the chance to find the settings to replicate this, please let me know here and tag me. Thanks!

Mithril replied to the thread Emerald Server Degraded Performance Unplayable.

It's definitely on our radar this year even if it takes time for major progress.

Mithril replied to the thread Emerald Server Degraded Performance Unplayable.

Noted, thank you @AlcyoneSerene, I appreciate those details. I've forwarded this up to the team, we're currently investigating and may have...

Mithril replied to the thread Emerald over 400ms.

Thank you for your report. We're investigating this matter.

Mithril replied to the thread Daily holiday missions are missing....

Sorry about that mix-up, please try once more.

Mithril replied to the thread Camo on the Scythe's Canopy is wrong.

Its on our radar, thank you.

Mithril replied to the thread Daily holiday missions are missing....

Please see our pinned message here:...

Mithril posted a new thread.

In Progress Auraximas Cheer Directive Issue - Update 12/14

Hello everyone, we have looked into the issue relating to Auraximas daily missions not counting towards the Auraximas Cheer directive. If...

Forum: Bug Reports

Mithril replied to the thread Cobalt: server is not available..

Hi all, we had a minor server malfunction over the weekend. The team has since then restarted the affected servers and are keeping a close...

Mithril posted a new thread.

Dec. 14, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, December 14, at 6:00am PT (3:00pm CET). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Camo on the Scythe's Canopy is wrong.

Thank you for your report.

Mithril posted a new thread.

Dec. 8, 2022 - PTS Update

The Public Test Server has been updated with the following changes. -- Download the Test Server client from this thread after reading the...

Forum: Test Server: Announcements

Mithril replied to the thread Character currently unavailable.

Should be working now, can you check again?

Mithril replied to the thread War Assets crafting is all bugged on Emerald now..

Now with the servers restarted, can you check to see if this problem still exist for you?

Mithril replied to the thread NSO do not show friendly to Infravision users.

If possible can you record this happening? And note which faction you are on during the time of this occurrence. This will help us further....

RPG_Wrel posted a new thread.

Dec. 07, 2022 - Auraximas is Here! (PC Update)

All PC servers will come down for the following update on Wednesday, December 7, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Visual bug on oshur.

If you encounter this again, can you screenshot or note what part of oshur you encountered this issue on? Thanks!

Mithril replied to the thread Jump pads at Howling Pass not working for NSO again.

We are working on a fix for this. We're share further details soon.

Mithril replied to the thread NSO unable to use jump-pads.

We're working on a fix for it. Appologies for the inconvenience.

Mithril replied to the thread War Assets crafting is all bugged on Emerald now..

Emerald was having an unexpected disconnection issue last this early morning. Are you still having crafting issues?

Mithril replied to the thread Infravision users go blind picking up CTF flag.

Noted, thank you for this report, it's been escalated to the team.

Mithril replied to the thread [BUG] Colossus & Lighning Appearing with Blue Paint / Color on VS.

Can you provide a screenshot as well as noting which terminal / location / continent you're experiencing this on. Thanks!

Mithril replied to the thread Unstable meltdown alert no longer using reduced lattice.

Thank you soldier. We are looking into this issue.

Mithril replied to the thread looks like shields were removed in this update at spawn room.

We are having zone restarts to address this. The final zone restarts will happen by 12am pst tonight.

RPG_Wrel posted a new thread.

Nov. 30, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, November 30, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread CLAN de Vétéran 18+ :Les COQ Gaulois recrute COBALT NC !.

Please share an english version of your post on the same page.

Mithril replied to the thread Enemies are headless.

Thank you for your videos, it is a confirmed bug with LODs at that range in the game. I've escalated the issue with the team.

Mithril replied to the thread Infinity password change.

Greetings, reach out to our support team so they can look into your account for further investigation....

Mithril replied to the thread Uninstalling Issue.

Thank you, I've escalated this matter with the team for further review.

Mithril posted a new thread.

Fixed Zones are Restarting to fix Directive Crashes

We are restarting zones now to address the crash issues caused by completing the Exceptional VII directive. Feel free to report your follow...

Forum: Bug Reports

Mithril replied to the thread Latency hits Miller.

Thank you Jx, as stated above, share your latency experienced in our sticky thread linked above. Thanks!

Mithril replied to the thread When dead, if your player hitbox is on a vehicle pad, you receive "too close to pad" death message..

Got it, thanks for the report Baz.

Mithril replied to the thread Indar Ex vehicle pad blocks some vehicles.

Thank you, this has been reported for investigation.

Mithril replied to the thread Hossin, Naum Spawning tube.

Thank you for this report, it's been sent to the team for investigation.

Mithril replied to the thread Prime frontline bundle.

The bundle will go up today. We'll have an official post / article when it's ready. Sorry for the inconvenience.

Mithril replied to the thread Perpetual shooting bug with medics.

Thank you, the current work around is notifying the player in chat to swap their guns real quick. This will reset the animation / sounds....

Mithril replied to the thread Latency hits Emerald.

We've posted an update in the sticky note here. Feel free to share your experiences there....

Mithril posted a new thread.

Server Latency Issues

Hey there. As some of you have guessed, the reintroduction of the Spawn Priority System is likely the cause of the performance issues when...

Forum: Bug Reports

Mithril replied to the thread Super ultra wide support above 21:9 and 5120x1440.

Thank you, this has been submitted to the team.

Mithril replied to the thread Latency hits Emerald.

Greetings everyone, just wanted to let you know that we acknowledge the issue and are looking into it.

Mithril replied to the thread Sound bug.

Got it thank you, it's been reported to the team.

Mithril replied to the thread Sound bug.

How long have you been playing during this session up until the bug happened?

Mithril replied to the thread There's a bug in the tutorial on the vehicle terminal step..

1) Which faction did you encounter this on? 2) After repairing did you move around before activating or just stayed in one spot? You may...

RPG_Wrel replied to the thread Nov. 17, 2022 - 10-Year Anniversary (PC Update).

Infantry Balance Many of the balance adjustments below have been made based on community feedback. Shotguns Pandora VX25, AF-57 Piston,...

RPG_Wrel posted a new thread.

Nov. 17, 2022 - 10-Year Anniversary (PC Update)

All PC servers will be offline for the following update on Thursday, November 17, at 6:00am PT (3:00pm CET). The downtime for this update...

Forum: Game Update Notes

Mithril replied to the thread Oshur Teleport BUG.

Noted, thanks!

Mithril replied to the thread NC has no muzzle flash, a free Flash Suppressor (!) when particles are turned to low which gives a m.

We have a fix currently being tested on PTS.

Mithril replied to the thread Hitting play button and nothing happening.

Reach out to our support team so they can assist you further. https://help.daybreakgames.com/hc/en-us/categories/204228447-PLANETSIDE-2

RPG_Wrel posted a new thread.

Nov. 14, 2022 - PTS Update

The Public Test Server has been updated with the following changes. -- Download the Test Server client from this thread after reading the...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

Nov. 09, 2022 - PTS Update

The Public Test Server is now available to all, with known issues listed below. Please submit any feedback in this thread. -- Download the...

Forum: Test Server: Announcements

RPG_Wrel posted a new thread.

Nov. 04, 2022 - PTS Update (10th Anniversary Record Break)

Happy almost-versary! This PTS update includes much of the content that we'll be releasing with for the 10th Anniversary Update. We've got...

Forum: Test Server: Announcements

Mithril replied to the thread lags and rare friezes on the miller. lags from the animation of the deployed sandy. or is it just me.

Can you capture this on video and also try capturing or screenshotting the ping being reported to you at the time of this occurrence?...

Mithril replied to the thread Text Outfit Chat is not working after Outfit Wars.

Mirroring my reply from the other thread for awareness: This update has been brought to the team's attention and will be investigated...

Mithril replied to the thread Enemies jump and sink into ground.

If this happens again, can you try capturing it on video along with the ping that is being reported to you? Thanks!

Mithril replied to the thread Outfit chat in game not working.

Hello everyone, I understand that is an intermittent issue. This update has been brought to the team's attention and will be investigated...

Mithril replied to the thread Game play goes into connection lag then disconnects me.

Reach out to our customer support team and provide them with the following information: Account name: Server(s): Time of occurrence: Game...

Mithril replied to the thread Sound Bug/Dropout/Displaced.

Greetings, this bug is still recognized but with current resources the team is focused on other matters. This bug is however on the radar....

Mithril replied to the thread Store BUG.

Reach out to our customer support team so they can investigate this case for further details. You can reach them here.

Mithril replied to the thread MGR-C1 Charger bugged flash.

Noted, thank you for the report.

Mithril replied to the thread Engineer Anti-infantry mana turret localisation error.

Confirmed, we'll take a look. Thank you.

Mithril replied to the thread Uninstalling Issue.

Try going through the game launcher settings to uninstall the game. (It's the little wrench icon on the bottom left)

Mithril replied to the thread Text Outfit Chat is not working after Outfit Wars.

Is this something that happens continuously since the beginning of OW season or does it seem to go on and off for random members? We have...

Mithril replied to the thread Outfit chat in game not working.

Ok thank you, I'll report back if we need more information on this reported issue.

Mithril replied to the thread Outfit chat in game not working.

What servers are you experiencing this on?

RPG_Wrel posted a new thread.

Oct. 13, 2022 - PC Hotfix

All PC servers will come down for the following update on Wednesday, October 13, at 6:00am PT (3:00pm CEST). The downtime for this update...

Forum: Game Update Notes

RPG_Wrel posted a new thread.

Oct. 12, 2022 - PTS Update

The Test Server has been brought into parity with the Nanite of the Living Dead event notes with the additional changes listed below. --...

Forum: Test Server: Announcements

Mithril replied to the thread SR-100 Dawnbreaker recoil bug.

Thank you for this report, we're taking a look into this.

Mithril replied to the thread Jester Mask not unlocking in shop.

We are looking into this, thanks!

Mithril replied to the thread The random no-deploy zone bug everywhere until you restart game...

Next time you encounter this, can you post as screenshot of your screen so we may see where on the map you are experiencing this? Thanks!

Mithril replied to the thread FPS down and .... i don't know.

The FPS issues connected with the drill bug and the drill bug itself should have been resolved after yesterday's zone restarts. If you are...

RPG_Wrel posted a new thread.

Oct. 05, 2022 - Nanite of the Living Dead '22: The Lost Fleet (PC Update)

All PC servers will come down for the following update on Wednesday, October 5, at 6:00am PT (3:00pm CEST). The downtime for this update is...

Forum: Game Update Notes

Mithril posted a new thread.

Fixed Cobalt and Miller Outfit Wars match times fixed!

Outfit Wars time schedule should be fixed as of 10:40am pdt this morning. Please make a new thread if any further anomalies like this...

Forum: Bug Reports

Mithril replied to the thread Bugged account for outfit wars. CSR said to reach out on forums..

The first outfit that you sign up with will be the outfit you'll have to play OW with for the duration of the matches this year.