Do they really not have the manpower or do they not have the tools and training? Because how many times have we heard these autofarmers "respond to tells" but they don't get banned? Absolutely anyone who plays EQ for a year can see that these players are being automated. Yet, when the GM or guide or whatever goes to investigate, their handbook says "Send a tell, do they respond?" And if they respond the GM does nothing. But the GM did their job as they were told to. That's the problem we have now.