Still getting disconnects and non-functioning terminals on EU servers after patch

Discussion in 'Player Support' started by Buzzcut, Nov 12, 2013.

  1. Buzzcut

    Seriously, is this even being looked in to?
    • Up x 4
  2. Polanin1916

    Do you have Symantec Endpoint Protection?
    I can see that my firewall is blocking vivos.com connections. As far I know vivox provide in game voice chat, but don't know if PS2 is useing it.
  3. OldMaster80

    I got a Disconnected from the Server message as well. Never happened before. Maybe servers are a little under load as everyone is loggin in simulatenously.
  4. veIimas

    Same issue here.
  5. Polanin1916

    When I turn off SEP, game start to log-in, no disconections and all terminals are working.
  6. westli

    I had the same problem the other day it drives me mad hoping its sorted when I log in tonight or SOE will be getting another support ticket from me and this ones not going to be nice lol
  7. CHDT65

    I was about to post a topic on the same subject.

    I've a terran character on Matherson, no problem to play.
    I've a nc character on Ceres, impossible to play.

    Frankly, this becomes to get old !

    Btw, is someone from SOE reading these forums or are they all on this twitter crap ?
  8. MrQuadro

    Iif miller still have this ip = 195.33.132.168
    From my ISP:
    -----------------
    4. xe-11-3-2.edge7.Frankfurt1.Level 50.0% 2 29.3 29.3 29.3 29.3 0.0
    5. vlan80.csw3.Frankfurt1.Level3.ne 0.0% 2 36.0 36.0 35.9 36.0 0.0
    6. ae-83-83.ebr3.Frankfurt1.Level3. 0.0% 2 36.3 36.2 36.2 36.3 0.1
    7. ae-48-48.ebr1.Dusseldorf1.Level3 0.0% 2 35.9 39.3 35.9 42.7 4.8
    8. ae-21-21.ebr2.Dusseldorf1.Level3 0.0% 2 35.9 35.9 35.9 35.9 0.0
    9. ae-48-48.ebr1.Amsterdam1.Level3. 0.0% 2 86.8 79.4 72.0 86.8 10.5
    10. ae-56-111.csw1.Amsterdam1.Level3 0.0% 2 41.4 39.5 37.5 41.4 2.8
    11. 4.69.162.185 0.0% 2 35.9 35.9 35.9 35.9 0.0
    12. SONY-ONLINE.edge4.Amsterdam1.Lev 0.0% 2 54.1 50.3 46.4 54.1 5.4
    13. ???

    From global crossing router server (ISP 1 Tier)
    route-server.phx1>traceroute 195.33.132.168

    Type escape sequence to abort.
    Tracing the route to amspsn-liv-gw04.planetside2.com (195.33.132.168)

    1 ge4-12-1000M.ar6.PHX1.gblx.net (67.16.148.37) 0 msec 0 msec 0 msec
    2 xe-7-2-0.edge2.NewYork1.Level3.net (4.68.111.21) 8 msec 8 msec 12 msec
    3 vlan80.csw3.LosAngeles1.Level3.net (4.69.144.190) [AS 3356] [MPLS: Label 15
    5 Exp 0] 140 msec
    vlan90.csw4.LosAngeles1.Level3.net (4.69.144.254) [AS 3356] [MPLS: Label 19
    1 Exp 0] 140 msec
    vlan70.csw2.LosAngeles1.Level3.net (4.69.144.126) [AS 3356] [MPLS: Label 20
    9 Exp 0] 140 msec
    4 ae-92-92.ebr2.LosAngeles1.Level3.net (4.69.137.29) [AS 3356] [MPLS: Label 1
    36 Exp 0] 144 msec
    ae-82-82.ebr2.LosAngeles1.Level3.net (4.69.137.25) [AS 3356] [MPLS: Label 1
    36 Exp 0] 140 msec
    ae-62-62.ebr2.LosAngeles1.Level3.net (4.69.137.17) [AS 3356] [MPLS: Label 1
    36 Exp 0] 140 msec
    5 ae-3-3.ebr3.Dallas1.Level3.net (4.69.132.78) [AS 3356] [MPLS: Label 1934 Ex
    0] 140 msec 140 msec 144 msec
    6 ae-7-7.ebr3.Atlanta2.Level3.net (4.69.134.22) [AS 3356] [MPLS: Label 1935 E
    p 0] 140 msec 140 msec 140 msec
    7 ae-63-63.ebr1.Atlanta2.Level3.net (4.69.148.242) [AS 3356] [MPLS: Label 191
    Exp 0] 144 msec 140 msec 140 msec
    8 ae-6-6.ebr1.Washington12.Level3.net (4.69.148.106) [AS 3356] [MPLS: Label 1
    42 Exp 0] 152 msec 152 msec 140 msec
    9 ae-1-100.ebr2.Washington12.Level3.net (4.69.143.214) [AS 3356] [MPLS: Label
    1544 Exp 0] 140 msec 140 msec 140 msec
    10 4.69.201.65 [AS 3356] [MPLS: Label 1815 Exp 0] 140 msec 140 msec
    4.69.201.61 [AS 3356] [MPLS: Label 1815 Exp 0] 140 msec
    11 ae-43-43.ebr2.London1.Level3.net (4.69.137.73) [AS 3356] [MPLS: Label 1933
    xp 0] 140 msec
    ae-42-42.ebr2.London1.Level3.net (4.69.137.69) [AS 3356] [MPLS: Label 1933
    xp 0] 144 msec
    ae-43-43.ebr2.London1.Level3.net (4.69.137.73) [AS 3356] [MPLS: Label 1933
    xp 0] 140 msec
    12 ae-48-48.ebr2.Amsterdam1.Level3.net (4.69.143.81) [AS 3356] [MPLS: Label 19
    5 Exp 0] 140 msec
    ae-47-47.ebr2.Amsterdam1.Level3.net (4.69.143.77) [AS 3356] [MPLS: Label 19
    5 Exp 0] 144 msec 140 msec
    13 ae-59-224.csw2.Amsterdam1.Level3.net (4.69.153.214) [AS 3356] [MPLS: Label
    109 Exp 0] 152 msec
    ae-58-223.csw2.Amsterdam1.Level3.net (4.69.153.210) [AS 3356] [MPLS: Label
    109 Exp 0] 140 msec
    ae-57-222.csw2.Amsterdam1.Level3.net (4.69.153.206) [AS 3356] [MPLS: Label
    109 Exp 0] 148 msec
    14 4.69.162.193 [AS 3356] 140 msec
    4.69.162.197 [AS 3356] 140 msec 140 msec
    15 SONY-ONLINE.edge4.Amsterdam1.Level3.net (212.72.42.182) [AS 3356] 140 msec
    40 msec 144 msec
    16 * * !H

    Looks like route issue Level3 or SOE equipment.
  9. Aktarus

    just the same for me , i had the prob only sometimes before the patch , now thats the 5th successive time i restart the whole game and cant interact with anything when im in with my main NC character on woodman , so basically i cant play anymore and enjoy my 1 month suscribtion .
  10. Lewbio

    same here, just like it was the other night. cant interact with terminals, then a disconnect shortly after.
    I also seemed to be capped at 60 fps and it doesn't tell me which is doing the most processing, cpu or gpu.
  11. Docs


    That'll be Smoothing in your graphics options, it's on by default now and caps your fps at 60 but keeps it more stable.
  12. MrQuadro

    SOE, any news?
  13. Plantjen

  14. Peald

    Hey Guys,

    there is only one possible way to play if you have this crap. Log in and run as fast as you can to the next area near the warpgate. Dont open the map, it seems like the DC comes faster if you use it. You have to leave the warpgate-area. If you can get out of it wait for the DC (well, the DC will come quick) and restart the game. Now you can play.

    I dont know what this **** is about, but, to be honest: Its the dumbest bug I've ever seen in a MMO. And I saw a lot of them, especially in PS2.

    So Sony, whats up? This ******** of **** is going on since friday evening. Nothing happend. You want our money? Do something for it!
    • Up x 2
  15. Tiedemann

    Or just CTRL+ALT+DEL and kill the game right away and try a relog. It's not a fix to run away, it's a waste of time and the relog is what you need anyway.
  16. Lewbio

    I removed my useroptions.ini as I haven't done this in a while.
    It generated a new one from scratch, the smoothness is on by default, however according to the tooltip the default option is off. tsk tsk
  17. MichaelS

    hmm, for me the G9 G30 errors are fixed. i still have som crashes on logout, but i think this is because of the load of the login servers after the patch.
  18. Brusilov

    Euro servers are borked for me, US servers seem fine but despite the stable fps there seems to be a more laggy feel to it now for me.
    • Up x 1
  19. JackD

  20. Pamel

    Seems to be all EU servers having this issue. Interesting how US servers work fine. ProSieben is a joke... no explanation, not even one word sorry. SoE why you let company like ProSieben manage our servers and accounts ??? They sold our credit card information once (it was called hackers attack but we all know that someone within company did that) So Sony tell me why ? I got your laptop and TV, I always thought that Sony = reliable and good products but this **** with ProSiben is just beyond anything.