Tried to load up the game and it crashed right after I clicked "Play". Tried again, crashed again. Waited about 5 minutes, crashed again. Restarted the computer, crashed again. I don't want to totally reinstall the game if I don't have to so please leave any suggestions you may have.
This is happening to me too. It has only started happening since the patch today (12/19). I am using Steam (I did not validate files or anything) and it crashes at the same time as the OP.
Same here. Worked fine earlier today, Downloaded a patch tonight, crashes every time after clicking play on the launcher. Rebooted, Verified files, reinstalled game, reinstalled DirectX, reinstalled Graphics drivers, removed all unnecessary USB devices, cleaned up device manager, disabled AV. I'm running two video cards in SLI, so disabling SLI also did not fix. Details from Event Viewer: Faulting application name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x50d2424b Faulting module name: PlanetSide2.exe, version: 0.0.0.0, time stamp: 0x50d2424b Exception code: 0xc0000005 Fault offset: 0x016c820f Faulting process id: 0x1a28 Faulting application start time: 0x01cdde62a3edf5a2 Faulting application path: C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exe Faulting module path: C:\Users\Public\Sony Online Entertainment\Installed Games\PlanetSide 2\PlanetSide2.exe Report Id: e65bd38e-4a55-11e2-bdfa-c86000ea3fe8 The time stamp and Exception code are always the same. Abbreviated specs from dxdiag: ------------------ System Information ------------------ Time of this report: 12/19/2012, 22:29:28 Machine name: HALCYON Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 05/08/12 15:18:52 Ver: 21.05rocessor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz Memory: 16384MB RAM Available OS Memory: 16352MB RAM Page File: 2818MB used, 29882MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode --------------- Display Devices --------------- Card name: NVIDIA GeForce GTX 550 Ti (NOTE: I am running two of these in SLI. Disabling SLI does not fix) Manufacturer: NVIDIA Chip type: GeForce GTX 550 Ti DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_1244&SUBSYS_15593842&REV_A1 Display Memory: 4046 MB Dedicated Memory: 1998 MB Shared Memory: 2048 MB Current Mode: 1920 x 1080 (32 bit) (60Hz)
I have now tried playing the game dozens of times in and out of Steam and also by varying my UserOptions. This is very bad timing for the game to break, as I was planning on dropping some money on Friday. As it is, I can't even start the game without it instantly crashing. I was playing it earlier this evening, but it seemed to download something else at some point tonight that killed it.
ya ive been playing PS2 since beta NO PROBLEM AT ALL... then today i had to reset client for a new patch and it patched i hit play and crash and tryed everything changed bios settings i uninstalled the game deleted all registery and temp files of the game cleaned it all and reinstalled just for the same damn issue im hoping this gets fixed quick Problem Event Name:APPCRASH Application NamelanetSide2.exe Application Version:0.0.0.0 Application Timestamp:50d2424b Fault Module NamelanetSide2.exe Fault Module Version:0.0.0.0 Fault Module Timestamp:50d2424b Exception Code:c0000005 Exception Offset:016c820f OS Version:6.1.7601.2.1.0.256.1 Locale ID:1033 Additional Information 1:0a9e Additional Information 2:0a9e372d3b4ad19135b953a78882e789 Additional Information 3:0a9e Additional Information 4:0a9e372d3b4ad19135b953a78882e789
Same thing happens to me, exact same conditions as well. Downloaded the small little 32,000kb patch around 8pm tonight, haven't been able to start the game since, launcher loads, i click play, goes to black screen with the mouse, cant move the mouse, then it crashes.
Maybe this will help. Code: Problem signature: Problem Event Name: APPCRASH Application Name: PlanetSide2.exe Application Version: 0.0.0.0 Application Timestamp: 50d2424b Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 00000000 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I've been having this problem too. Problem signature: Problem Event Name: APPCRASH Application Name: PlanetSide2.exe Application Version: 0.0.0.0 Application Timestamp: 50d2424b Fault Module Name: PlanetSide2.exe Fault Module Version: 0.0.0.0 Fault Module Timestamp: 50d2424b Exception Code: c0000005 Exception Offset: 016c81b4 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 3081 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Having the exact same issue, with the exact same crash report; no joke; I compared the timestamps and versions; only 1 or 2 things differed like the Locale ID:
Same for me here. Have had no problems until today's patch - now crashes on load. Code: Problem Event Name: APPCRASH Application Name: PlanetSide2.exe Application Version: 0.0.0.0 Application Timestamp: 50d2424b Fault Module Name: PlanetSide2.exe Fault Module Version: 0.0.0.0 Fault Module Timestamp: 50d2424b Exception Code: c0000005 Exception Offset: 007fb8aa OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I uninstalled Symantec Endpoint Protection and installed Microsoft Security Essentials and now i can launch the game. Despite the decent reviews this free AV solution receives, i think this is a terrible work and i would hope that the SOE PS2 devs are looking into the AV security crashes so that i can reinstall SEP again soon.
I am having this same issue. I was using the game through steam thinking that was the problem, so i uninstalled and used the regular client and it is giving me the same problem. Problem signature: Problem Event Name:BEX Application NamelanetSide2.exe Application Version:0.0.0.0 Application Timestamp:50d2424b Fault Module Name:StackHash_0a9e Fault Module Version:0.0.0.0 Fault Module Timestamp:00000000 Exception Offset:00000000 Exception Code:c0000005 Exception Data:00000008 OS Version:6.1.7601.2.1.0.768.3 Locale ID:1033 Additional Information 1:0a9e Additional Information 2:0a9e372d3b4ad19135b953a78882e789 Additional Information 3:0a9e Additional Information 4:0a9e372d3b4ad19135b953a78882e789 OR: Problem signature: Problem Event Name:APPCRASH Application NamelanetSide2.exe Application Version:0.0.0.0 Application Timestamp:50d2424b Fault Module NamelanetSide2.exe Fault Module Version:0.0.0.0 Fault Module Timestamp:50d2424b Exception Code:c0000005 Exception Offset:016c820f OS Version:6.1.7601.2.1.0.768.3 Locale ID:1033 Additional Information 1:0a9e Additional Information 2:0a9e372d3b4ad19135b953a78882e789 Additional Information 3:0a9e Additional Information 4:0a9e372d3b4ad19135b953a78882e789
I thought that Symantec Endpoint was the 'business' version of their AV software (not the free version)? I also have Symantec Endpoint installed, but whichever version I have is the professional version. When I get home again tonight I will try disabling it and see if PS2 will launch. Either way this is something that should be fixed. I had no problems playing the game before yesterdays EST evening patch.
