Test Update 9/12/2023 - New Bugs Only

Yes, anyone on Windows 7 is SOL.

End of support for Windows 7 was January 14, 2020

Except they said the minimum requirements was still Windows 7. So it should work. We have DirectX 11. https://forums.daybreakgames.com/eq/index.php?threads/directx-11-api-port-is-on-test-server.292584/

One thing you might look into is the Windows event logs, Application and System. If you can find an error or warning being logged when you try to install/run EQ, it can help point in the right direction if the problem is actually coming from a dll not being found or being the incorrect version or in the incorrect location.

I have had applications that required the VC++ library searching for a specific version which IT assumed would auto install along with the application. What was happening is when the application installer ran the VC++ installer, VC++ found a newer version of itself and would not run, this made the application's installer fail, silently (no alert for the user). The installer did enough to make the application appear installed but nothing worked. I had to dig into other logs to find information that clued in on this and walk backwards to something else already installed brought in the newer version of the VC++ library. I removed the newer VC++ library, installed the tool which could now install the VC++version it was searching for then installed the newer VC++ version so all of the applications could play nice on one machine. I have run into and fixed similar issues with other prerequisite components where the common advice was reinstall or uninstall/reinstall or wipe the machine reinstall Windows then install the software.

Point being, the order things get installed can matter and the locations where things end up can matter and nobody is going to be able to foresee all circumstances. If EQ is trying to run and somewhere in the process they call to something that is not theirs, like DirectX or the VC++ libraries and one of those is not as expected, you could end up with an error or warning in a Windows event log.

I tried turning texture caching off, same spot it always crashes. As it's loading textures watching what the progress bar says.

I see these errors in dbg.txt

[Thu Sep 14 19:40:07 2023]000783DXCreateEffectFromFile failed. (RenderEffects\SPL/SkinMeshCBS1_VSB.fxo)

[Thu Sep 14 19:40:07 2023]00079:CEffect::CreateEffect [SPL/SkinMeshCBS1_VSB.fxo] failed.

[Thu Sep 14 19:40:07 2023]001793DXCreateEffectFromFile failed. (RenderEffects\SPL/RegionIce.fxo)

[Thu Sep 14 19:40:07 2023]00180:CEffect::CreateEffect [SPL/RegionIce.fxo] failed.

[Thu Sep 14 19:40:07 2023]001813DXCreateEffectFromFile failed. (RenderEffects\SPL/SModelIce.fxo)

[Thu Sep 14 19:40:07 2023]00182:CEffect::CreateEffect [SPL/SModelIce.fxo] failed.

[Thu Sep 14 19:40:07 2023]001833DXCreateEffectFromFile failed. (RenderEffects\SPL/SkinMeshIce.fxo)

[Thu Sep 14 19:40:07 2023]00184:CEffect::CreateEffect [SPL/SkinMeshIce.fxo] failed.

[Thu Sep 14 19:40:15 2023]00428:Loading frg_chr
[Thu Sep 14 19:40:15 2023]00429:Failed to open C:\Everquest test\frg_chr.s3d.

[Thu Sep 14 19:40:15 2023]00430:Loaded NPC with code frg from frg_chr.s3d

[Thu Sep 14 19:40:15 2023]00495:Loading fro_chr
[Thu Sep 14 19:40:15 2023]00496:Failed to open C:\Everquest test\fro_chr.s3d.

[Thu Sep 14 19:40:15 2023]00497:Loaded NPC with code fro from fro_chr.s3d

[Thu Sep 14 19:40:16 2023]00582:Loading aam_chr
[Thu Sep 14 19:40:16 2023]00583:Failed to open C:\Everquest test\aam_chr.s3d.

[Thu Sep 14 19:40:16 2023]00584:Loaded NPC with code aam from aam_chr.s3d

[Thu Sep 14 19:40:30 2023]00653:Loading gms
[Thu Sep 14 19:40:30 2023]00654:Failed to open C:\Everquest test\gms.s3d.

[Thu Sep 14 19:40:30 2023]00655:Loaded NPC with code gms from gms.s3d

Then a few seconds later, crash to desktop. This is logging in from the character select screen.

I renamed my eqclient.ini and repatched, now I am able to log in and even zone without crashing...... for now.

Category: Other [Can Repro]
Date/Time: Thu Sep 14 20:38:56 2023

Character: Level 113 Necromancer (Main)
Zone: Crescent Reach
Location: -337.14, -675.27, -84.57, 156.98

Target PC: Level 113 Necromancer
Target Location: -337.14, -675.27, -84.57, 156.98

Description: I'm getting a message that the character that I am currently logged into the game with can't be found. I can't see my character or move with any keys .

It's weird because I tried that first.

Same here. Thanks Gidono.

+1 to the Stillmoon temple zoning in bug crashing to desktop
+1 to the blue tint to inventory.

for the inventory i fixed that by reloading my ui (reloading same one over itself), but when i pick up and drop items in inventory, they change color still

Added an image of my broken overseer panel.



Sussed the image!!

I had similar issues. If you grab the link for the image page - go to that page, and right-click the image, you can copy the image address.

Then you can paste that URL into your post (it's weird because it does have the .jpeg on the end, but it works).

Client crashed between server select screen and character select screen without notice.
DXDiag:
------------------
System Information
------------------
Time of this report: 9/15/2023, 12:44:25
Machine name: DESKTOP-CG1TLO9
Machine Id: {0F25C4E1-A690-47B8-B18A-3D50C7FF1783}
Operating System: Windows 10 Home 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: German (Regional Setting: German)
System Manufacturer: Apple Inc.
System Model: MacBookPro15,1
BIOS: 1968.100.17.0.0 (iBridge: 20.16.4252.0.0,0) (type: UEFI)
Processor: Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
Memory: 32768MB RAM
Available OS Memory: 32662MB RAM
Page File: 6857MB used, 30668MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 192 DPI (200 percent)
DWM DPI Scaling: Enabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.2075 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Radeon Pro 560X
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67EF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67EF&SUBSYS_018F106B&REV_C2
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 20372 MB
Dedicated Memory: 4041 MB
Shared Memory: 16331 MB
Current Mode: 2560 x 1600 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.679688,0.320312), Green(0.264648,0.690430), Blue(0.150391,0.053711), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: Color LCD
Monitor Id: APPA040
Native Mode: 2880 x 1800(p) (60.001Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\u0330652.inf_amd64_be5c40661065b686\B330533\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0330652.inf_amd64_be5c40661065b686\B330533\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0330652.inf_amd64_be5c40661065b686\B330533\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0330652.inf_amd64_be5c40661065b686\B330533\amdxc64.dll
Driver File Version: 24.20.11016.8001 (English)
Driver Version: 24.20.11016.8001
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.4
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 28.06.2018 03:00:00, 2023752 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-24AF-11CF-9A6C-870A79C2D535}
Vendor ID: 0x1002
Device ID: 0x67EF
SubSys ID: 0x018F106B
Revision ID: 0x00C2
Driver Strong Name: oem20.inf:cb0ae414b9901b4d:ati2mtag_Polaris11:24.20.11016.8001CI\VEN_1002&DEV_67EF&SUBSYS_018F106B&REV_C2
Rank Of Driver: 00CF0000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {7C74ADC6-E2BA-4ADE-86DE-30BEABB40CC1} DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {103473E4-10EA-11DF-9A92-2BA055D89593} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} {603A4756-A864-4F91-BB62-2C935B7A1391}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported


DBG.TXT:

[Fri Sep 15 12:41:31 2023]00267:Starting load.

[Fri Sep 15 12:41:31 2023]00184:Beginning handling memory on zoning.
[Fri Sep 15 12:41:31 2023]00185:Memory: Load: 16, Total Phys: 32662, Avail Phys: 27388, Total Page: 37526, Avail Page: 29216, Total Virtual: 134217727, Avail Virtual: 134208078, FreeBlocks: 130648013,1458840,1145354,910948,9359,7298,2047,503,197,26
[Fri Sep 15 12:41:31 2023]00186ools: Temp: 0(0). Persistent: 37182224(37138923). OnDemand: 0(0). Zone: 524288(450560)
[Fri Sep 15 12:41:31 2023]00187:MaxTextures: 4694k, CurrentTextures: 4694k, HighQualityTextures: 4694k
[Fri Sep 15 12:41:31 2023]00188:Finished handling memory on zoning.
[Fri Sep 15 12:41:31 2023]00189:Memory: Load: 16, Total Phys: 32662, Avail Phys: 27384, Total Page: 37526, Avail Page: 29215, Total Virtual: 134217727, Avail Virtual: 134208078, FreeBlocks: 130648013,1458840,1145354,910948,9359,7298,2047,503,197,26
[Fri Sep 15 12:41:31 2023]00190ools: Temp: 0(0). Persistent: 37182224(37138923). OnDemand: 0(0). Zone: 524288(450560)
[Fri Sep 15 12:41:31 2023]00191:MaxTextures: 4694k, CurrentTextures: 2048k, HighQualityTextures: 2048k
[Fri Sep 15 12:41:31 2023]00268:Verifying world files.
[Fri Sep 15 12:41:31 2023]00269:Attempting to load clz.EQG.
[Fri Sep 15 12:41:31 2023]00270ump generation request succeeded: C:\Crash\d47e1019-4545-49f7-ae1c-cefbbab3c81e.dmp
[Fri Sep 15 12:41:32 2023]00271:Fatal error occurred in mainthread! (Release Client #630)

[Fri Sep 15 12:41:32 2023]00272:Client Version: Sep 12 2023 12:43:46
[Fri Sep 15 12:41:32 2023]00273:Skin Directory: UIFiles\Default\

[Fri Sep 15 12:41:32 2023]00274:Graphics DLL Loaded: Graphics DLL Version 2.00.12345
[Fri Sep 15 12:41:32 2023]00275:Graphics Build Date: Sep 12 2023 12:40:25
[Fri Sep 15 12:41:32 2023]00276:Video Card: Radeon Pro 560X, 0.0.0.0000

[Fri Sep 15 12:41:32 2023]00277:Crash (char = , zone = clz)

[Fri Sep 15 12:41:32 2023]00278:Local Player's World location at time of crash: 0.000000, 0.000000, 7.000000.

[Fri Sep 15 12:41:32 2023]00279:Gamestate at crash = 0

[Fri Sep 15 12:41:32 2023]00280rocessor: 12 of type 8664
[Fri Sep 15 12:41:32 2023]00281:Memory: Load: 16, Total Phys: 32662, Avail Phys: 27353, Total Page: 37526, Avail Page: 29206, Total Virtual: 134217727, Avail Virtual: 134208068, FreeBlocks: 130648013,1458840,1145346,910948,9359,7298,2047,503,197,26
[Fri Sep 15 12:41:32 2023]00282:CPU: Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 10000
[Fri Sep 15 12:41:32 2023]00283ools: Temp: 131072(2131). Persistent: 37182224(37138923). OnDemand: 0(0). Zone: 524288(451955)
[Fri Sep 15 12:41:32 2023]00284:MaxTextures: 4694k, CurrentTextures: 2048k, HighQualityTextures: 2048k
[Fri Sep 15 12:41:32 2023]00285:Memory Mode: Balanced

Edit:
Works now after validating game assets (nothing new was downloaded) and going into game configuration to deslect and select everything there.

This is what fixed it. I deleted my test server eqclient.ini and repatched. I can log in and zone now without crashing. As far as WHICH setting, in particular, fixed my crashing upon zoning issue - is still a mystery.

I had that same error on two different computers. One was a clean fresh OS and EQ install.

I was able to fix it.

I went here....

https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-160

I downloaded, then installed vc_redist.x64.exe.

It's worth a try to see if it will fix your problem too.

DBG should just drop support for Windows 7 entirely. I feel badly for the Devs having to deal with that level of broken. Windows 10 is a free upgrade with better performance and security for anyone with a legitimate Windows license.

Ahhhh, so there's the rub! People with bootleg copies of Windows expect a company with limited resources to support their cheapness.

I don't know what causes that specific problem, but it has existed for years and I believe it is caused by something entirely unrelated to this topic. There are several few posts about it if you search for windowed gamma, but there are the usual replies from people who misunderstand the issue and dismiss it because it doesn't impact them, but it still exists. I've personally encountered it on every machine I have ever played EQ with, and I've never found a real solution to it, just some workarounds such as not using multiple displays when playing EQ, or hotkeying the gamma settings.

My particular issue is with the "Increase Window Gamma" option suddenly not working anymore with this update. It was working before the update. I was just explaining afterwards why I needed/relied on that option to be working (Because of the known issue as you've repeated.)

Agreed. Windows 11 is even better (IMO) than Windows 10. For those who are on a bootleg OS, get a copy for $26 from g2a. That way, you're all up to date AND legit.

Unfortunately 11 does not work with a lot of hardware that 10 did, and for many upgrading to 11 would necessitate new hardware that was only a couple of years old when 11 came out.

I had the lots-of-extra-blue issue as well as an old issue where the red destination X on my map wouldn't display. I reinstalled the latest Visual C++ redistribution package and everything looks normal again.