I have finally received a response back, and it was the same as this thread. A violation of the TrueBox ruleset. I do not run any VPN software while the game is running. I do have Hyper-V installed (need it for work) but no Virtual Server is active while I play. We shall see if they respond back at all. I hope so. I see (and have reported) actual cheating in game so it would be ironic that I am suspended after doing nothing wrong.