Unable to uninstall,

Discussion in 'Bug Reports' started by dom11990, Dec 29, 2019.

  1. dom11990

    Hi,

    I'm on W10 64bit and I'm trying to uninstall the game. When I go to add/remove programs I get the following error. I am up to date on Visual C++ and DirectX. I've gone into the launcher and uninstalled via the wrench icon, however, the entries are still in my Add / Remove Programs list. It is also strange that there are two entries. A rudimentary search turns up a number of files on disk, so the uninstall from the launcher is not complete. I've uninstalled my graphics drivers (because I found some post that mentioned this) rebooted, same problem. Tried safe mode uninstall, same error. How can I fully uninstall this game and the launcher?

    [IMG]

    [IMG]

    https://imgur.com/riZQGPF
    https://imgur.com/riZQGPF


    cheers
    dom
  2. FriendlyHuman

    Duplicate of this bug report.

    Workaround:
    Use PS2_setup.exe again to get correct uninstaller. Uninstall the game. Then delete SOE records in Programs and Features.
  3. dom11990