Kiizze, There used to be a gm that would do character transfers from account to account if you were able to verify the original account information including the secret word and original credit card number. But with all the cut backs in the last 10 years with Daybreak, this service is no longer possible at this time. Dreamweaver, you need to reach out to this banned player and talk to him. The Facebook and Discord communities are getting tired of him complaining about it. He has been talking about suing your company after word got out that your staff has been discussing things about his account without his consent.or him being present. He has been a product of a witch hunt the last five years.