Client hanging while zoning/logging in

About 40% of the time when i try to zone i get the "Loading Please Wait" message an my client never proceeds to the loading screen forcing me to end task it. This problem starting happening on 8/24, it happens on 2 different computers (Windows 7 & 8.1). I can sit in any one zone for hours at a time without any lockups or hanging and chat as much as i want on my guilds TeamSpeak server at the exact time this happens.

I have validated my game assets, rebooted my router & modem, disabled all firewalls, tried different dns servers (googles for instance). The only automatic updates done to my computer since it started happening have been for microsoft's windows defender service.

Basically nothing has changed on my end to cause this.

I have narrowed the problem down to 2 places
1. My internet provider (ATT U-Verse) - keep in mind i have absolutely no problems with anything outside of Everquest
2. A change on Daybreak end

Is anyone else having this issue? It is quite annoying traveling from zone to zone and having to wait for your character to constantly time out everytime i hang

This is on the Lockjaw server fyi

Yep Im having a pretty similar issue, they need to hotfix and patch this right away.

If it is hanging, or not allowing you to zone and you get kicked back to character or server select, then it is a firewall issue. During zoning it is seeing the number of incoming packets as an attack and blocking the port.

As for which firewalls, it is usually the one on the router or gateway that causes this issue. This is a secondary firewall that used to be called SPI or stateful packet inspection. That one needs to be turned off. This does not disable the hardware NAT.

Before doing that, if you are able to bypass the router and connect directly to the modem. Generally a modem will not have firewall capabilities unless it is a gateway (combo modem/router).

How do I turn off the secondary firewall on the router?

Derek, this is my reply from the other thread, which that OP issue is different from yours (crash/camping). We need to stay in one thread and not wander around. Never mind that this thread both of you are on AT&T.

https://forums.daybreakgames.com/eq/index.php?threads/eqgame-is-very-crashy.226083/#post-3316943

Okay, on the getting kicked to server select, for POK/GL/GH/Bazaar, after being kicked and logging back in, are you able enter those zone then?

Not necessarily, particularly the router's SPI firewall. It can be finicky. Never mind that it has no control over the network routers your signal passes through between your system and the servers. What brand and model is the router? Has its firewall been disabled (this had not been explicitly stated)?

Okay, lets stay on one thread I have cut/paste my reply from the other thread, are you able to access the router control? If so, the firewall is usually on the security tab. What brand/model is the router?

As for AT&T Uverse, if it is part of the issue, it would not be the first time but it would take a level 3 tech observing your AT&T connection while you are attempting to zone.

Edit, to add to this post.

To to add one thing besides doing the above, test the following. In game, ALT O, Display Tab, Advanced Button/Memory Mode - Change to Least Memory and check mark Stream Item textures.

OK.
And actually Im not on AT&T, I have Time/Warner and my router and modem are Netgear and the the router is the N600 which was the brand recommended to me by the tech support at the time.
Also, no I have not been able to access these zones at all, I crash/freeze or cant connect each time. Hence, I haven't really been able to play since the patch except for a newbie toon I made in the tutorial.
I keep trying though but I have to wait 15 minutes after each try for the "HOME" feature to refresh on the character select screen. Im not sure why they have a timer on that...

So even logging into the game, server select/character selection. Does the toon you are having problems with say it is in POK/etc at the character selection, or does it say the toon is still in the previous zone then you attempt to zone each time?

For testing, have you tried more than one toon? And have you tried a different server and the test server for those zones?

The above is important. This can help isolate if it is toon specific, zone files and/or a blocked port issue.

After a disconnect, do not attempt to log back into the game. Drill to Everquest/logs folder, locate dbg.txt file and post the first 30 or so lines and the last 30 or so lines.

http://www.netgear.com/home/products/networking/wifi-routers/wndr3700.aspx#tab-support

User Manual, page 111. Netgear's wording makes it vague but this is part of the secondary firewall (software).

NAT Filtering. Network Address Translation (NAT) determines how the router

processes inbound traffic. Secured NAT protects computers on the LAN from attacks

from the Internet but might prevent some Internet games, point-to-point applications,

or multimedia applications from working. Open NAT provides a much less secured

firewall but allows almost all Internet applications to work.

Do this one last.

Disable Port Scan and DoS Protection. DoS protection protects your LAN against

denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, and many

others. Select this check box only in special circumstances.

Yes I have tried multiple toons and it shows me in the zone I tried to get to but the odd thing is character looks naked usually except for guild lobby. I haven't tried any other servers or test server since I have never played on any of them and don't have toons there but I can make some if you suggest I try it.
Also, how do I get to the area to open the NAT?
the dbg file was big but here is part of it that maybe will help

[Wed Aug 26 21:02:07 2015]00014:Initializing engine internals.
[Wed Aug 26 21:02:07 2015]00015:CRender::InitDevice completed successfully.

[Wed Aug 26 21:02:07 2015]00000arsing INI file ./eqlsUIConfig.ini
[Wed Aug 26 21:02:07 2015]00001:INI file ./eqlsUIConfig.ini loaded.
[Wed Aug 26 21:02:11 2015]00019:Server selected eqworld-02.everquest.com (1212756651).
[Wed Aug 26 21:02:11 2015]00020:Initializing DirectInput.
[Wed Aug 26 21:02:11 2015]00021:Initializing Keyboard.
[Wed Aug 26 21:02:11 2015]00022:Initializing Mouse.
[Wed Aug 26 21:02:11 2015]00023arsing INI file .\eqclient.ini
[Wed Aug 26 21:02:11 2015]00024:INI file .\eqclient.ini loaded.
[Wed Aug 26 21:02:11 2015]00025:Creating font list.
[Wed Aug 26 21:02:11 2015]00026:Creating game object.
[Wed Aug 26 21:02:11 2015]00027eleting obsolete files.
[Wed Aug 26 21:02:11 2015]00028:Loading string tables.
[Wed Aug 26 21:02:11 2015]00029:Loading database strings file dbstr_us.txt...
[Wed Aug 26 21:02:11 2015]00030:50676 strings read.

[Wed Aug 26 21:02:11 2015]00031:Initializing client variables.
[Wed Aug 26 21:02:11 2015]00032arsing INI file .\defaults.ini
[Wed Aug 26 21:02:11 2015]00033:INI file .\defaults.ini loaded.
[Wed Aug 26 21:02:11 2015]00034arsing INI file .\VoiceChat.ini
[Wed Aug 26 21:02:11 2015]00035:INI file .\VoiceChat.ini loaded.
[Wed Aug 26 21:02:12 2015]00036:Loading spell effects.
[Wed Aug 26 21:02:12 2015]00037:Initializing display structures.
[Wed Aug 26 21:02:12 2015]00038:Sound Manager loaded 3660 filenames from soundassets.txt.
[Wed Aug 26 21:02:12 2015]00039:Voice Manager loaded 12 macros from VoiceData.txt.
[Wed Aug 26 21:02:12 2015]00040:Memory mode defaulted to Maximum
[Wed Aug 26 21:02:12 2015]00041:Attempt to send message 27706 on a void connection.
[Wed Aug 26 21:02:12 2015]00042:Networking: using port [59621].
[Wed Aug 26 21:02:12 2015]00043:Networking: Connection Established [1]
[Wed Aug 26 21:02:12 2015]00044:WorldAuthenticate: Initiating Login.
[Wed Aug 26 21:02:12 2015]00045:WorldAuthenticate. I got a message of type 0x4cac (19628).
[Wed Aug 26 21:02:12 2015]00046:WorldAuthenticate. I got a message of type 0x735d (29533).
[Wed Aug 26 21:02:12 2015]00047:*** ERROR: WorldAuthenticate. ??? UNKNOWN MESSAGE

[Wed Aug 26 21:02:13 2015]00048:WorldAuthenticate. I got a message of type 0x5c9b (23707).
[Wed Aug 26 21:02:13 2015]00049:WorldAuthenticate. I got a message of type 0x1a75 (6773).
[Wed Aug 26 21:02:13 2015]00050:WorldRPServer message: server name cazic

[Wed Aug 26 21:02:13 2015]00051:WorldAuthenticate. I got a message of type 0x5086 (20614).
[Wed Aug 26 21:02:13 2015]00052:Could not open file: RealEstateItemGroups.txt

[Wed Aug 26 21:02:13 2015]00053:Could not open file: RealEstateCosts.txt

[Wed Aug 26 21:02:13 2015]00054:Loaded RealEstateCosts.txt, 0 cost elements loaded.

[Wed Aug 26 21:02:13 2015]00055:Could not open file: RealEstateDefs.txt

[Wed Aug 26 21:02:13 2015]00056:Could not open file: RealEstateDefs.txt

Any help?

Right click on Launchpad/EQ shortcut, properties, compatiblity tab, check mark Admin priv.

Start up Launchpad but do NOT hit play. Click on Advanced tools, lower left corner. Click on validate game assets, click on the Validate button (BIG GREEN BUTTON just to the RIGHT).

>>>>>>>>>

http://www.downloads.netgear.com/files/GDC/WNDR3700V5/WNDR3700v5_UM_12Jan2015.pdf

As previously noted, open up the User Manual. I provided the website in the previous post as well as the page to go to in that manual. Here is the link directly to the user manual. It is a PDF file. Download and save it to your computer for future reference.

Yes, create new toons on test and another production server, skip the tutorial. Just a few moments of your time.

That dbg.txt section is unfortunately not the top part nor does it look like the bottom half after an unsuccessful log in (30 lines both ways).

OK so I finally had some time to try all of these and here are my findings!

1. Ive done the validate game assets many times but I did it again and it didn't seem to update any files and there was no change in my issue.

2. I disabled the port scan and the DOS protection and rebooted the router and my computer and this didn't work either (I had hope for this, I do think its some type of port issue)

3a. top 30 lines from dbg.txt
[Sun Sep 06 17:36:48 2015]00000:Starting EverQuest (Built Aug 20 2015 18:29:53)
[Sun Sep 06 17:36:48 2015]00001:EverQuest Configuration Type: RELEASE_NON_AVATAR
[Sun Sep 06 17:36:48 2015]00002:Timezone: UTC-8h00m
[Sun Sep 06 17:36:48 2015]00003:Loading graphics DLL.
[Sun Sep 06 17:36:48 2015]00004arsing INI file .\defaults.ini
[Sun Sep 06 17:36:48 2015]00005:INI file .\defaults.ini loaded.
[Sun Sep 06 17:36:48 2015]00006arsing INI file .\eqclient.ini
[Sun Sep 06 17:36:48 2015]00007:INI file .\eqclient.ini loaded.
[Sun Sep 06 17:36:49 2015]00008:Graphics DLL Configuration Type: GraphicsDLL9
[Sun Sep 06 17:36:49 2015]00009:Graphics DLL Version 2.00.86916
[Sun Sep 06 17:36:49 2015]00010:Initializing timers.
[Sun Sep 06 17:36:52 2015]00011:Checking critical files.
[Sun Sep 06 17:36:52 2015]00012:Initializing WinSock.
[Sun Sep 06 17:36:52 2015]00013:Enumerating 3D devices.
[Sun Sep 06 17:36:52 2015]00000:Found adapter #0 - NVIDIA GeForce GTX 670 (10.18.13.5582)

[Sun Sep 06 17:36:52 2015]00001:Adapter #0 - NVIDIA GeForce GTX 670 :

[Sun Sep 06 17:36:52 2015]00002:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

[Sun Sep 06 17:36:52 2015]00003:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

[Sun Sep 06 17:36:52 2015]00004:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

[Sun Sep 06 17:36:52 2015]00014:Initializing keypress handler.
[Sun Sep 06 17:36:52 2015]00015:Loading keyboard tables.
[Sun Sep 06 17:36:52 2015]00016:Creating window.
[Sun Sep 06 17:36:52 2015]00017:Checking display driver version.
[Sun Sep 06 17:36:53 2015]00018:Activating window.
[Sun Sep 06 17:36:53 2015]00005:CRender::InitDevice: Using 32bit mode.

[Sun Sep 06 17:36:53 2015]00006:CRender::InitDevice: Using vsync 0.

[Sun Sep 06 17:36:53 2015]00007:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

[Sun Sep 06 17:36:53 2015]00008:CRender::InitDevice: HardwareTnL Enabled.
[Sun Sep 06 17:36:53 2015]00009:Using hardware vertex shaders.

[Sun Sep 06 17:36:53 2015]00010:Initializing render system.

3b. bottom 30 lines
[Sun Sep 06 17:37:20 2015]00535:Initializing cameras.
[Sun Sep 06 17:37:20 2015]00536:Initializing lights.
[Sun Sep 06 17:37:20 2015]00537:Initializing visual effects.
[Sun Sep 06 17:37:20 2015]00538:Initializing target indicator.
[Sun Sep 06 17:37:20 2015]00539:Initializing player path.
[Sun Sep 06 17:37:20 2015]00540erforming post-load operations.
[Sun Sep 06 17:37:20 2015]00541:Initializing precipitation system.
[Sun Sep 06 17:37:20 2015]00542:World initialized: clz
[Sun Sep 06 17:37:20 2015]00543:load done.

[Sun Sep 06 17:37:20 2015]00544:Starting char select.

[Sun Sep 06 17:37:20 2015]00545:Clearing display buffers.

[Sun Sep 06 17:37:20 2015]00546isplay buffers cleared.

[Sun Sep 06 17:37:20 2015]00547:Initializing character select UI.
[Sun Sep 06 17:37:20 2015]00548:Resetting game UI.
[Sun Sep 06 17:37:27 2015]00549:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
[Sun Sep 06 17:37:27 2015]00550:Zone addr [eqzone-02.everquest.com:34566] received...
[Sun Sep 06 17:37:28 2015]00551:ZONING
[Sun Sep 06 17:37:28 2015]00552:Networking: Connection Closed [0] with 0 pending bytes.
[Sun Sep 06 17:37:28 2015]00553:Networking: using port [64212].
[Sun Sep 06 17:37:28 2015]00554:Networking: Connection Established [1]
[Sun Sep 06 17:37:17 2015]00255:Starting load.

[Sun Sep 06 17:37:17 2015]00173:Beginning handling memory on zoning.
[Sun Sep 06 17:37:17 2015]00174:Memory: Load: 37, Total Phys: 16327, Avail Phys: 10124, Total Page: 32653, Avail Page: 25656, Total Virtual: 2047, Avail Virtual: 1255, FreeBlocks: 332,211,179,105,67,52,43,42,24,22
[Sun Sep 06 17:37:17 2015]00175ools: Temp: 0(0). Persistent: 44538336(44414316). OnDemand: 0(0). Zone: 524288(450560)
[Sun Sep 06 17:37:17 2015]00176:MaxTextures: 3666k, CurrentTextures: 3666k, HighQualityTextures: 3666k
[Sun Sep 06 17:37:17 2015]00177:Finished handling memory on zoning.
[Sun Sep 06 17:37:17 2015]00178:Memory: Load: 37, Total Phys: 16327, Avail Phys: 10125, Total Page: 32653, Avail Page: 25659, Total Virtual: 2047, Avail Virtual: 1255, FreeBlocks: 332,211,179,105,67,52,43,42,24,22
[Sun Sep 06 17:37:17 2015]00179ools: Temp: 0(0). Persistent: 44538336(44414316). OnDemand: 0(0). Zone: 524288(450560)
[Sun Sep 06 17:37:17 2015]00180:MaxTextures: 3666k, CurrentTextures: 1024k, HighQualityTextures: 1024k
[Sun Sep 06 17:37:17 2015]00256:Verifying world files.
[Sun Sep 06 17:37:17 2015]00257:Attempting to load clz.EQG.
[Sun Sep 06 17:37:18 2015]00258:Loaded clz.EQG.
[Sun Sep 06 17:37:18 2015]00259:Loading zone specific files.

4. I created a toon on Luclin and I was able to zone into ALL the zones that I cant zone into on my home server of Cazic!
I had no problems at all! Same thing with test! So it seems the issue might be server specific, although to me this is the most baffling and troubling.

What should I try now?!

Great, what that tells me is that it is not a zone file but it does not rule out port issues cause each server will have different ports for the same zone. The last major patch was updated on 8-19-15, at which time the ports would have been set until the next patch.

Okay, on the last 30 lines, was that after an unsuccessful attempt at zoning/logging in?

For your firewall, if eqgame.exe has been added previously, remove it than added it back, giving it full access.

Are you able to connect directly to your modem, via wired, and bypassing the router? Same results?

Answered part of my question I had typed here. For your toons, you are able to get back Home and move around okay, it is just the zones in previously noted that you can not enter, correct.

**************
Okay, 1st if a toon is in a problematic zone, eg you are at the character selection screen but you can not log into the zone, do not hit Go Home. Click on Enter, wait for it to time out/kick ya back to server select. Post the last 30 lines of that dbg.txt. Note which zone it was. If you are able to do the same thing with another toon for one of the other zones POK/GL/GH/Bazaar.

At this point though, if the issue is not within your personal network then it would likely be with your ISP filtering or blocking a port. Contact IT and have them observe your connection while trying to log into the game.

Yes and I have mentioned but this issue happens to me every other patch. If they were to patch today for example I would likely be able to play normally again until however long the next patch would be then this issue would start over again. Its been like this since TDS came out with maybe only 1 or 2 exceptions.
And yes, those last 30 lines were right after an unsuccessful attempt at zoning into POK which is one of the zones Im having problems with.

You want me to remove eqgame.exe? Im not sure what you mean, does just doing that give it full access? Also, Ive tried completely disabling Windows firewall and that hasnt helped either.

Yes I have tried connecting directly with the modem and it has the same results.

And yes, the home zones for the few toons I play haven't been affected luckily or I would be completely stuck, but without being able to use POK, the guildlobby or guildhall it kinda prevents me from really being able to play since those are the zones that get you places. And I cant even just try to sell my stuff because I cant get in the Bazaar as well and I also got stuck in Lesser Fay trying to run the long way to some other zones.

The 15 minutes use of Go Home originally was 6 hours. It was changed in the last 2yrs to 15 minutes.

On the remove eqgame.exe, remove it from exceptions in your firewall settings.
By removing the router and connecting directly to the modem, the router has been removed from the equation.

The reason I asked about the dbg.txt is the timestamps and the loss of 11 seconds

Would you post one more dbg.txt, just the last 50 lines but wait until toon has been booted from the character selection screen/crash.

Quoting this info from another thread that you posted it to for reference. Concerning your ISP, have you spoken with them while you were attempting to zone into one of the problematic zones?

Can you tell me how to remove it from the exceptions on my firewall? Im not sure how to do this, I looked around...

The loss of the 11 seconds was all the bits between the top and bottom 30 lines, there was probably another 50 lines of info, I just tried again and froze up and had to use task manager to exit the game and here is the last 50 lines from that.
[Tue Sep 08 12:32:46 2015]02971:Loading gfaydark
[Tue Sep 08 12:32:46 2015]02972:Loading objects
[Tue Sep 08 12:32:46 2015]02973:Loading lights
[Tue Sep 08 12:32:46 2015]02974:Initializing cameras.
[Tue Sep 08 12:32:46 2015]02975:Initializing lights.
[Tue Sep 08 12:32:46 2015]02976:Initializing visual effects.
[Tue Sep 08 12:32:46 2015]02977:Initializing target indicator.
[Tue Sep 08 12:32:46 2015]02978:Initializing player path.
[Tue Sep 08 12:32:46 2015]02979erforming post-load operations.
[Tue Sep 08 12:32:46 2015]02980:Initializing precipitation system.
[Tue Sep 08 12:32:46 2015]02981:World initialized: gfaydark
[Tue Sep 08 12:32:46 2015]02982:Resetting cameras.
[Tue Sep 08 12:32:46 2015]02983:Resetting overlays.
[Tue Sep 08 12:32:46 2015]02984:Zone initialized.
[Tue Sep 08 12:32:46 2015]02985:Creating INI files.
[Tue Sep 08 12:32:46 2015]02986:Requesting AA data.
[Tue Sep 08 12:32:46 2015]02987:Requesting Skill rank data.
[Tue Sep 08 12:32:46 2015]02988:Memory: Load: 46, Total Phys: 16327, Avail Phys: 8756, Total Page: 32653, Avail Page: 24155, Total Virtual: 2047, Avail Virtual: 789, FreeBlocks: 211,105,68,53,43,35,24,18,18,15
[Tue Sep 08 12:32:46 2015]02989ools: Temp: 0(0). Persistent: 45138336(45014316). OnDemand: 0(0). Zone: 6634800(6524939)
[Tue Sep 08 12:32:46 2015]02990:MaxTextures: 59485k, CurrentTextures: 24136k, HighQualityTextures: 24136k
[Tue Sep 08 12:32:46 2015]02991:Entering main loop.
[Tue Sep 08 12:32:46 2015]02992oMainLoop - Just after packet processing()
[Tue Sep 08 12:32:47 2015]02993oMainLoop - Just after actor creation()
[Tue Sep 08 12:32:47 2015]02994:Loading game sounds.
[Tue Sep 08 12:32:47 2015]02995:Requesting initialization data.
[Tue Sep 08 12:32:47 2015]02996oMainLoop: just before first while(!EverQuest.ReceievedWorldObjects).
[Tue Sep 08 12:32:47 2015]02997:Zone Connect -- Received MSG_SND_WOBJECTS_RESPONSE
[Tue Sep 08 12:32:47 2015]02998oMainLoop: complete after first while(!EverQuest.ReceievedWorldObjects).
[Tue Sep 08 12:32:47 2015]02999oMainLoop: just before second while(!ReadyEnterWorld).
[Tue Sep 08 12:32:47 2015]03000:Zone Connect -- Sending out a MSG_READY_ENTER_WORLD.
[Tue Sep 08 12:32:48 2015]03001:Zone Connect -- Received MSG_READY_ENTER_WORLD
[Tue Sep 08 12:32:48 2015]03002oMainLoop: completed second while(!ReadyEnterWorld).
[Tue Sep 08 12:32:48 2015]03003:Setting up models.
[Tue Sep 08 12:32:49 2015]03004:Starting pre-load

[Tue Sep 08 12:32:50 2015]03005:Setting up character.
[Tue Sep 08 12:32:50 2015]03006:Activating music.
[Tue Sep 08 12:32:50 2015]03007:Initialization complete.
Entering main loop.
[Tue Sep 08 12:32:50 2015]03008:Memory: Load: 46, Total Phys: 16327, Avail Phys: 8679, Total Page: 32653, Avail Page: 24101, Total Virtual: 2047, Avail Virtual: 786, FreeBlocks: 211,105,68,53,43,35,24,18,18,15
[Tue Sep 08 12:32:50 2015]03009:MaxTextures: 59485k, CurrentTextures: 35618k, HighQualityTextures: 35618k
[Tue Sep 08 12:33:16 2015]003183DXCreateTextureFromFileEx() failed to create texture SmokeTrail6d.dds for particle system.

[Tue Sep 08 12:35:10 2015]03010:Networking: Connection Closed [5] with 0 pending bytes.
[Tue Sep 08 12:35:10 2015]03011:Stopping world display.
[Tue Sep 08 12:35:10 2015]03012:Attempt to send message 21166 on a void connection.
[Tue Sep 08 12:35:11 2015]03013:Beginning EnterZone block.

[Tue Sep 08 12:35:11 2015]03014:Calling WorldAuthenticate. Countdown is 4

[Tue Sep 08 12:35:11 2015]03015:Networking: Connection Established [6]
[Tue Sep 08 12:35:11 2015]03016:WorldAuthenticate: Initiating Login.
[Tue Sep 08 12:35:11 2015]03017:WorldAuthenticate. I got a message of type 0x4cac (19628).
[Tue Sep 08 12:35:11 2015]03018:WorldAuthenticate. I got a message of type 0x1a75 (6773).
[Tue Sep 08 12:35:11 2015]03019:WorldRPServer message: server name cazic

[Tue Sep 08 12:35:11 2015]03020:WorldAuthenticate. I got a message of type 0x5ab9 (23225).
[Tue Sep 08 12:35:11 2015]03021:WorldAuthenticate. I got a message of type 0x4da5 (19877).
[Tue Sep 08 12:35:11 2015]03022:WorldAuthenticate. I got a message of type 0x2c9e (11422).
[Tue Sep 08 12:35:11 2015]03023:WorldAuthenticate. I got a message of type 0x3f09 (16137).
[Tue Sep 08 12:35:11 2015]03024:WorldAuthenticate. I got a message of type 0x1de0 (7648).
[Tue Sep 08 12:35:11 2015]03025:WorldAuthenticate. I got a message of type 0x20be (8382).
[Tue Sep 08 12:35:11 2015]03026:WorldAuthenticate. Access granted.

[Tue Sep 08 12:35:12 2015]03027:Check 1x. 0xacb619f6

[Tue Sep 08 12:35:13 2015]03028:Waiting to connect to zone... Character Yuben

[Tue Sep 08 12:35:15 2015]03029:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
[Tue Sep 08 12:35:15 2015]03030:Zone addr [eqzone-02.everquest.com:34566] received...
[Tue Sep 08 12:35:15 2015]03031:ZONING
[Tue Sep 08 12:35:15 2015]03032:Networking: Connection Closed [5] with 0 pending bytes.
[Tue Sep 08 12:35:15 2015]03033:Networking: Connection Established [6]
[Tue Sep 08 12:36:15 2015]03034:Could not connect to eqzone-02.everquest.com:1671 [clientisconnectReasonConnectFail,serverisconnectReasonNone]. Negotiation count: 600.

[Tue Sep 08 12:36:15 2015]03035:Networking: Connection Closed [5] with 0 pending bytes.
[Tue Sep 08 12:36:15 2015]03036:Failed to connect to zoneserver (eqzone-02.everquest.com, port 1671), result = 1, for MSG_ZONE_ADDRESS.

And yes Ive actually had someone from Time Warner come to my house to help me trouble shoot along with someone from tech support from EQ on the phone when it still existed and they tried to work together on this. T/W insists everything is fine on their end.

[Tue Sep 08 12:35:15 2015]03030:Zone addr [eqzone-02.everquest.com:34566] received...

[Tue Sep 08 12:35:15 2015]03031:ZONING

[Tue Sep 08 12:35:15 2015]03032:Networking: Connection Closed [5] with 0 pending bytes.

[Tue Sep 08 12:35:15 2015]03033:Networking: Connection Established [6]

[Tue Sep 08 12:36:15 2015]03034:Could not connect to eqzone-02.everquest.com:1671

Port 1671 is being blocked. If their IT may not have been actually running any software to view it. You should contact them to see if they are blocking or limiting port 1671 or 34566.

What firewall/internet security software are you using for your firewall?

If windows firewall > Control Panel > Windows Firewall > Click on Advanced Settings. Check Inbound Rules for Everquest. Locate it highlight it, right click on it then select delete. Check Outbound rules for EQ also.

Yes just windows firewall. I checked the inbound and outbound rules and everquest wasnt listed in either?

So I need to call Time Warner and inquire about either of those ports?

Bump!

Bump?