Beta Install Issue

I've been trying to install the beta over the past few hours, but I keep getting this error.



Is this a user error or something else?

The issue you are currently experiencing is commonly related to a caching issue with the game's launchpad. In order to possibly resolve this issue, go to your game's folder and find the launchpad.libs folder. From there, delete the launchpad.cache folder and try accessing the game once again.

If this does not resolve your issue please reset your Internet options by following these instructions: Go to Start > Control Panel > Internet Options > Click the Advanced Tab. On the Advanced Tab Afterward click Reset > Delete Personal Settings > and click Ok. Then go back on the Internet Options and on the advanced tab, scroll down to Security and un-check "Check Server Certificate Revocation" and "Do Not Save Encrypted Pages to Disk" then click on Ok.

Thank you!!!! Its working now!

I am having the same issue. I tried the first thing and it didn't help. I want to try the second thing but I have nothing listed as "internet options" In my control panel. Please help. i need Beta by next raid.

I found it. I tried both those things... I am still having the same problem. I found that if I hit Retry I can down about 3% before it does it again. So I am stuck at 99.8% it just will not downloaded it anymore. OMG. So frustrated!

well I reinstalled it completely with the settings changed the way you instructed and I have yet to get that message at 7%. I was never able before to get to 7% so I am thinking what you said worked. Will let ya know if it didn't. Thanks again.

Nope. Got the error still. FML

Find the file it was choking at, copy the production EQ version of that file over, continue the patching.

So is there an accual fix for this yet?Did both suggetions by the TSR still getting the error and doing the bandaid fix of hitting Retry over and over is a real PITA.

It isn't telling me which file?

I've tried both fixes with no luck. When I go into updated file list during the install its getting stuck at

*Warning: Retrying arelis.eqg

reads the following in the .downloadError file

FileDigestMis - CRC Mismatch: Expected 1026974879 but got 1633123459: arelis.eqg -



I went and found arelis.eqg in my regular EQ folder and was able to at least finish the install.

Well. I copied over arelis.eqg and still having the same problem

I have done the above on 2 different computers, still getting the error. Kept restarting am at 99.8 and am hanging on arelis.eqg (says *Warning: Retrying arelis.eqg)

Never had an issue loading the regular game on either pc.

Narrew I get to that exact same %

I copied over the file again and it seems to be patching fine now.

Hey that did it, copied arelis.eqg over and finished patching

this is getting beyond lame. if we cannot install the beta, it doesn't bode well on what is inside it.

Did both solutions from Sean, not fixed.
20 retry later...
Actually found and tried copying arelis.eqg fix by user Sedacotron, and it worked.

I was able to get mine working - Firstly I did what the first reply suggested... "In order to possibly resolve this issue, go to your game's folder and find the launchpad.libs folder. From there, delete the launchpad.cache folder and try accessing the game once again."

Also, I made sure when I started the install, I dragged the beta install folder into my EverQuest folder
C: Users > Public > Sony Online Entertainment > Installed Games

Same here. Copy and paste this file.