Why is member login que a 20 minute wait?

Discussion in 'Gotham City (General Gameplay)' started by brokejaw1, Feb 20, 2019.

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  1. spack2k Steadfast Player

    looks like they reversed the queue settings for members with free2players :) or they just adjusted the queue waiting times based on how many stabilizers an account has purchased :p
    • Like x 1
    spack2k, Feb 21, 2019
    #41 Last edited by spack2k, Feb 21, 2019

  2. DarkVisor 15000 Post Club

    Or, things have just calmed the snack down, like it always does every time they release new content, because someone has to get in first and grab the Big Item and sell it for billions before the horde arrives and floods the market
    DarkVisor, Feb 21, 2019
    #42

  3. Hraesvelg Always Right


    He's saying he had a sub (Legendary) to DCUO before they added the "All Access" perk for multiple (at the time) SOE games with one subscription. All Access was something added along the way.
    Hraesvelg, Feb 21, 2019
    #43

  4. DarkVisor 15000 Post Club

    Yeah, and saying they had that before DCUO, because they had at least EQ1, EQ2, & SWG: pay one fee, get access to multiple games (still had to pay for the game itself first in those days)

    The only 'perk' was paying one subscription instead of multiple
    DarkVisor, Feb 21, 2019
    #44 Last edited by DarkVisor, Feb 21, 2019

  5. Illumin411 Loyal Player


    I wonder more about the people that that pay 100 million and can't wait 10 hours for it to go down to 10 million or, GOD FORBID, wait a couple days for it to be 5 million.
    Illumin411, Feb 21, 2019
    #45

  6. Hraesvelg Always Right


    DCUO launched in 2011.
    All Access started in April of 2014.

    I wonder if I have a slight masochistic streak, as I keep responding to you. Seems like an exercise in futility most of the time.
    • Like x 3
    Hraesvelg, Feb 21, 2019
    #46

  7. DarkVisor 15000 Post Club

    Thank you, not sure what they prior to All Access or how it differed, butt was able to play multiple games with one membership prior to DCUO (and have always admitted to being wrong, when it has been proven beyond "but I said so, so it must be true!")

    Do you remember the part where said "Fairly sure"?
    DarkVisor, Feb 21, 2019
    #47

  8. DarkVisor 15000 Post Club

    Or simply open a ReCap and get their own :p
    To quote the Great Lizard King: "People are Strange" :D
    DarkVisor, Feb 21, 2019
    #48 Last edited by DarkVisor, Feb 21, 2019

  9. Mepps Sr. Community Manager

    As an update on the queues and member priority, we have two situations when players will see queues.

    In the first, the server is approaching full or over a "soft cap," so logins are throttled (and prioritized) so that members get in before premium who get in before free. In this state the queues worked as we intend - a member never waits longer than a free or premium player.

    In the second situation, the server is maximally full, and folks in the queue are literally waiting for someone else to log out to make space for them. In this situation, we found a bug with the members-always-get-in-first logic, so it wasn't working. Instead, logins were functioning (normally) with set ratios for account status. (We let in 20 members per 2 premiums per 1 free player by default every login cycle.)

    In last night's situation, the number of members logging in - and willing to wait to log in - was so vastly higher than the number of free/premium players logging in, that we far exceeded those ratios and members still ended up waiting longer.

    That's not the biggest problem from yesterday, of course, but it definitely sucks and we will work on a fix for that as well.
    • Like x 9
    Mepps, Feb 21, 2019
    #49

  10. PolishEagle Dedicated Player


    When we were in the War of the light, New Genesis era of games I would log on immediatly when new releases came out and when everyone was shouting for alerts and raids, there would be me running 5 or 6 scanners, selling stuff for 12 million that I would later that night sell for 5,000. Easiest money making in the game.
    PolishEagle, Feb 21, 2019
    #50

  11. an81angel Well-Known Player



    Thanks for the clarification. So what exactly was the "biggest problem" to happen that caused the game to crash yesterday?
    an81angel, Feb 21, 2019
    #51

  12. Great Architect Loyal Player

    "Scanners"?
    Great Architect, Feb 21, 2019
    #52

  13. Great Architect Loyal Player


    But... but... THE GAME IS DYING :eek::eek::eek:
    Great Architect, Feb 21, 2019
    #53 Last edited by Great Architect, Feb 21, 2019

  14. PolishEagle Dedicated Player

    Ha. Good call out. Radar enhancers.
    PolishEagle, Feb 21, 2019
    #54

  15. Mepps Sr. Community Manager

    This is still being determined specifically. The megaserver is supposed to continue to spin up new bits of itself, expanding as population expands. It stopped doing that, which then led to cascading failures as what was up got overloaded. The culprit is somewhere in certain performance/stability changes that were made in GU92.
    • Like x 2
    Mepps, Feb 21, 2019
    #55

  16. an81angel Well-Known Player


    Ouch, that sucks. So, you guys tried to improve a few of the games core coding elements and it backfired? that's rough. Since it is localized with in the one update, hopefully it will be easier to locate and fix. Good luck to those having to back track and rewrite code. Have a cookie, and try to have a good day.
    • Like x 2
    an81angel, Feb 21, 2019
    #56

  17. MrMigraine Devoted Player


    Thanks for the #transparency!
    MrMigraine, Feb 21, 2019
    #57

  18. Iconic Simulation YouTuber

    Hey everyone is human and mistakes/ issues will happen. I just hope people working on it wont be going home too late tonight. However, the updates on the issue and their hard work are appreciated. :)
    Iconic Simulation, Feb 21, 2019
    #58 Last edited by Iconic Simulation, Feb 21, 2019
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