After a week of waiting for a response to my problem of still having my 4th loadout slot locked, I finally get one back.... I'm sorry to have to let you know that the PlayStation 4 version of PlanetSide 2 does not include extra character or loadout slots like the PC version does. Well, yeah apparently it ******* does. One of my characters has 4 loadout slots. My second character only has 3 loadout slots. why? I'm a paid member so I should have access to the 4th.
when I asked to explain what BR's get slots, and pointed out that I'm BR22, they decided that yes, there is a problem....and fixed it. one down, 999 to go.