So I've just got into playing this game and upon death(redeploying) my character once reaching rank 15, it gave me an option to refund some certs on stuffs. The problem is I move the toggle to "refund" but when I click "X" on the controller it went straight to close. I think this is an UI problem on the PS4 and you need to hold the left joystick at "refund" so that it does not automatically goes to "close". So, I am wondering if I can get that option again? to get my cert refund. The YouTube video attached shows the problem (sorry for it being slightly long, I was deciding to refund cert or not) but as u can see, the "cert refund" was highlighted for a moment but when I press "X'' to select it, it went straight to close. IMO, it should have a confirmation screen for something that was given choice once in the game and it should stay at last highlighted option instead of going back when I let go of the left thumb stick.
Ehm I got kind off the same problem but when I presed the refund button it didn't do anithing like a frosen screen (ps) i got a video. (On PC) YouTube link:
The same exact thing happened to me, I have no idea what to do. I really want my certs back. Any Ideas?