I've been playing on Mattherson for about 5 months now, and although I'm in the UK, I've never had a problem with the connection. Today though, it's been laggy to the point I cannot play anymore. I am able to play fine on Miller, and I know my own internet connection is at it's usual speed. I was wondering if anyone else is having this problem, or if it is a known issue?
Any chance you are with BE.co.uk having the same problem, with both east coast servers, rest are fine.
Thats an interesting observation - I'm not with BE, but with o2, who I heard have switched to BE recently. I've started a new character on Miller, and was hoping Support would move my character over but wouldn't so I guess this is as good a time as any to get started on rebuilding my certs, peak time is at a much more appropriate time of the day anyway.
I just made a thread about packet loss to East Coast servers http://forums.station.sony.com/ps2/index.php?threads/loosing-packets-to-east-coast-servers.119787/ can you guys do a ping test to the east and west coast servers and see what you find? Mattherson: 199.108.194.38, Virginia Waterson: 199.108.194.41, Virginia Helios: 64.37.174.140, California Connery: 64.37.174.140, California BTW o2 have been using BE for a very long time, I've been a top package o2 customer for quite a few years now and as far back as I can remember, when I have done a speed test at speedtest.net my provider has always shown as "BE Un Limited"
I would like to collect a bit more information from you guys to see if there is a common trend among you. Can you please provide us with the following information? - Who is your ISP ? - Physical location (City, State, Country) ? - What is the make & model of your modem ? and router (if separate) ? - Type of connection (Wireless/Wired) ? - DSL, Cable or Fiber ? - Download and upload speeds (ping, dl, ul; can check this by going to http://speedtest.net/ ) ?
o2 (BE Un Limited) Manchester, UK o2 wireless box IV (made by Thompson) Wired DSL 20mb down / 2mb up advertised - actual is around 13mb down / 1.2mb up .... even though I can see the exchange from my house... sigh please check out my thread as I give some more info there http://forums.station.sony.com/ps2/index.php?threads/loosing-packets-to-east-coast-servers.119787/
I can PM you trace routes if you wish... As I mentioned in my thread I'm loosing anything up to 10% of packets in ping tests to the east coast servers.
- Who is your ISP ? Be Broadband - Physical location (City, State, Country) ? Reading, UK - What is the make & model of your modem/router ? Thompson "BeBox" - Type of connection (Wireless/Wired) ? Wired - DSL, Cable or Fiber ? DSL - Download and upload speeds (ping, dl, ul; can check this by going to http://speedtest.net/ ) ? 10 down, 1.2 up I've also pinged the servers: - UK ~25 ms, no packet loss - US West (Connery) ~150 ms, no packet loss (Connery is playable and indistinguishable from Miller) - US East (Mattherson) > 250, >10% packet loss (All player agents warp around from dropped packets, anything that is tracked by the server fails to load for 10-20 seconds after logging in at the warpgate which includes console displays and shields. Also random deaths from being in a "restricted area".). Was also repeatedly getting a "G37" error which I assume was related. Recently as last weekend I was getting better pings than US West on US East and no packet loss. Completely stable connection with no visible "warping" of players/vehicles.
I'm getting a similar issue that you're getting its a pain in the backside anyway my thingy ma bobs are 02 (BE Un Limited) Manchester/Preston, UK 02 wireless box Wireless DSL 36 MS - 4 MB Download - 1 MB Upload
Already starting to see the trend lol... 02 (BE Un Limited) Glasgow, UK 02 wireless box II Wireless DSL Ping for a Server located in Edinburgh (Scotland): 52ms, 2MB Download, 0.95MB Upload Ping for a server located in Richmond (VA, USA): 124ms, 1.74MB Download, 0.75MB Upload Bit of a drop for the American ping test, but not enough to be causing me to lag, and as I said, been fine for 5 months before yesterday. Ah right, my mistake, it was actually BSkyB that's just bought o2 over, have always been BE as well.
AH crap i noticing a pattern too, but why the server i play on!, dam you o2/be/sky. who ever you are these days. (BE Un Limited) / o2/sky london UK speedtouch 760 made by Thompson Wired DSL 1mb down / 1mb up Tracing route to abepsn-liv-gw01.planetside2.com [199.108.194.38] over a maximum of 30 hops: 1 38 ms 99 ms 99 ms 2 * * * Request timed out. 3 * 16 ms 17 ms 195.66.225.189 4 17 ms 29 ms 20 ms tge1-4.fr3.lon.llnw.net [195.66.224.133] 5 162 ms 158 ms 166 ms tge7-2.fr3.lga.llnw.net [69.28.171.125] 6 161 ms 158 ms 154 ms tge2-4.fr3.iad.llnw.net [69.28.171.157] 7 227 ms 226 ms 226 ms sony.ge4-12.fr3.iad.llnw.net [68.142.111.254] 8 226 ms 226 ms 226 ms abepsn-liv-gw01.planetside2.com [199.108.194.38] Mattherson (US East): 199.108.194.38 Trace complete.
I have made a topic on Bethere.co.uk forum too, can you guys go report it there too, or O2 have a forum too? https://avatar.bethere.co.uk/forum/viewtopic.php?t=45529
Thank you guys for providing us with your connection information. I wanted to update you to let you know that we are continuing to look into this issue. I will update you as soon as I receive any additional information.
BTW guys of O2 and Bethere can you open tickets at your isp, website and tell them i have made a ticket.
I'm gonna hold off going to o2 until I hear back from SOE, don't want to be running about the internet when it could just be one thing
