Launcher problem

Discussion in 'Player Support' started by Tilaron, Feb 4, 2013.

  1. Tilaron

    Hi, is it possible to start the game without having to see totalbiscuit's stupid god damn face every time?

    Thanks.
  2. Tilaron

  3. TSR-Jesse S Customer Service

    I don't think so, that's how the launcher is supposed to look. You can try to launch PlanetSide 2 from the executable in your PlanetSide 2 folder, but even then I can't guarantee you won't see TotalBiscuit.
  4. BenYeeHua

    I know I should open a new topic, but I always forgot.
    Why everytimes I click the Advanced Tools, the image under the list is always missing and I can see through it?
    Should I delete a file or???
  5. TSR-Jesse S Customer Service

    The launcher may have been corrupted and will need to be repaired before it will work correctly. You can repair the launcher with the launcher set up file from the following link:

    https://launch.soe.com/installer/PS2_setup.exe

    If the above doesn't work, I'd advise clearing the cache settings for the launch pad by going to the launchpad.libs folder in your PlanetSide 2 directory and delete the launchpad.cache folder and see if that fixes it.
  6. BenYeeHua

    Both no fixes it for me.
    http://puu.sh/1XYHN
    Can you give the image link and also testing on your side?
    So I can know it is just one of the CDN server has a broken cache or not.
    Thank.:)
  7. TSR-Jesse S Customer Service

    That picture definitely clears up confusion, I too experience the same thing on my computer here at work, and on the computer next to me. I'll make sure it gets sent up, I honestly don't know how long it's been like this, but thanks for the catch!
  8. BenYeeHua

    Thank for that, and this also telling us 1 picture is better than words.;)
    PS:Can I delete that image? because that website has a limit for storing image, thank.:)