I can't buy DBC and premium (HELP)

Discussion in 'Bug Reports' started by FALOS43, Apr 15, 2024.

  1. FALOS43

    When trying to replenish the balance, DBC issues an error via steam and the website. The same error occurs when trying to purchase a premium subscription.

    I can't contact support, when I try to log in to my account to write about my problem, the page sinks endlessly
    FALOS43, Apr 15, 2024
    #1 Last edited by FALOS43, Apr 15, 2024

  2. Agrozon

    I also can‘t log in to the Support Page or the forum Site. I now had to use my mobile Phone to help log in because strangely it wasn‘t possible via my PC. Endless Loop when registering with captcha. Please help !
    Agrozon, May 3, 2024
    #2

  3. Mithril Community Manager

    Can you share a screenshot of the error that appears? Thanks
    Mithril, May 3, 2024
    #3

  4. Agrozon

    Hi, thanks for the quick reply. i just tried to log in again and it works. the reCAPTCHA option now has a green hook and not an endless circle. after clicking on registration i am logged in directly.
    Agrozon, May 4, 2024
    #4

  5. Mithril Community Manager

    Good to hear, we will be investigating the captcha servers just to be sure.
    Mithril, May 6, 2024
    #5