As of today the Planetside 2 Anniversary bundle is available for in game. The bundle is packed with special edition, limited-time items to celebrate Planetside 2 turning hitting the 2-year mark, unique armor, weapon skins, camos, decals AND a 6-month heroic boost. Best of all, all these items are unlocked for every character on your account... Currently, the 6-month Heroic Boost is not unlocking on all characters due to an issue with the way our account-wide items are handled. We have a fix for the issues we ran into, however we want to give it some testing time and not patch right before the weekend, so our plan is to patch sometime early next week. After this fix everyone who purchases the Anniversary bundle will unlock the boost on all of their characters at the time of purchase. Anyone who purchases the Anniversary bundle before this fix is deployed will be granted the boosts on all of their characters then as well. You do not need to submit a CS ticket to inquire about this or get the boost on your other characters, you will receive it automatically when the fix is live and CS will not be able to help with the issue until the fix is live. Sorry for the temporary inconvenience, but due to the nature of the bug, we can't release the fix without giving it some additional testing time. As always, thanks for playing, and Happy 2-year Anniversary!