Error Code G29 on Windows 10

Discussion in 'Player Support' started by Crazy Strike, Aug 21, 2015.

  1. Crazy Strike

    I upgraded my computer from Win 7 to Win 10. (Clean Re-Install)
    After that, Planetside 2 keeps crashing when game screen load to 94%.

    I have installed all the Visual C++ Packages, from 2008 to 2013, both x86 & x64 version.
    DirectX 9, 11, 12 are installed. Latest AMD Graphic Driver is installed too.
    Windows Firewall is set to allow this program to link the Internet. No anti-virus software installed, except for Windows Defender.

    But the game still returns "Error Code G29,Unable to authenticate with Login Server."
    https://www.planetside2.com/game-error?code=G29&info=Unable to authenticate with Login Server.

    All the attempt failed to fix the problem. Did I miss something, or something else need to be fixed?


    Computer Spec:
    i7-2600 3.40 GHz
    6GB RAM
    AMD R9 270, Driver version 15.20.1062.1004-150803a1
    Windows 10 Home x64

    Added: I also tried to do "Validate Game Assets", did not solve the problem.
    EU Server
  2. user300115

    Can you post a traceroute to lvspsn-liv-l01.planetside2.com?

    Simply paste this in cmd.exe:
    Code:
    tracert lvspsn-liv-l01.planetside2.com
    • Up x 1
  3. Crazy Strike

    CMD returns "Unable to resolve target system name".

    Latest Update: Problem solved somehow...
    After I installed the Microsoft Update KB 3081441 and Restart my computer, the game now functions normally.

    Thank you for your help.
    BTW, what is the "lvspsn-liv-101.planetside2.com"? Game server or Login server?
  4. user300115

    It is the login server.

    The message "Unable to resolve target system name" basically indicated that there was a problem with your DNS provider.
    • Up x 1