CreateDXGIFactory2 could not be located in d3d11.dll

Discussion in 'Player Support' started by TheFatCat101, Jan 29, 2014.

  1. TheFatCat101

    Whenever I try to run the PTS client, these errors pop up saying "The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library C:\WINDOWS\SYSTEM32\d3d11.dll."

    This error pops up for three different processes: LaunchPad.exe, AwesomiumProcess.exe, and PlanetSide2.exe

    After clicking through the OK's, the game still runs and generally functions fine, but these errors still bother me.
    Also recently PhysX is back on PTS but I can't seem to see any of it, and I suspect it has something to do with these error messages.

    My graphics driver is up to date and so is my windows. I have already reinstalled windows once after this same problem hit the live client and other games, but now its back only for the PTS client.

    i5 4670k
    GTX 770 2gb
    8gb 1600mhz RAM
    MSI G45 Z87 MB
    Windows 8.1

    Pictures of all error popups:



  2. starlinvf

Share This Page