After reinstalling the game on another drive through the Steam client: I lost 4 characters, in addition, all graphics and control settings were reset. I checked my account several times, re-logged in and nothing helped. There is only a character with my Steam nickname, which I did not create. I already wrote to support, but they have not responded yet. I'll even buy in-game currency if they fix it.have always used the Steam client to download Planetside2 and I have never had such problems.
