bad connection from Germany

Discussion in 'Player Support' started by day ofm one, May 23, 2015.

  1. day ofm one

    Since over a month I have very annoying high latency issues with the server Cobalt.

    Despite the game showing a latency of ~70 ms in averange, I get instantly killed pretty often and have issues with the hit performance myself (I get detected hits on enemies but they take no damage for some reason sometimes).

    These are sure signs of a bad latency.

    I did some traceroots and pings via the Win7 command terminal and found out the following things:
    - my latency is in fact over 400 ms (no idea why the game shows ~70 ms)
    - I get routed from Germany over Tokyo to Sydney and then to the server)


    Important data:

    - ISP: Deutsche Telekom AG
    - ~200 meters copper wire, then fibre wire
    - game connection in other games works very fine

    Even the US PTS server latency is a lot better with ~140 ms latency.
    day ofm one, May 23, 2015
    #1

  2. user300115

    That is quite interesting. Can you post a traceroute?

    Although I can directly help you I am also a Telekom customer. Here is my traceroute:
    Code:
    tracert 69.174.194.167
 
  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.178.1]
  2    18 ms    19 ms    18 ms  217.0.119.205
  3    21 ms    20 ms    21 ms  217.0.89.234
  4    21 ms    20 ms    21 ms  217.239.52.106
  5    22 ms    21 ms    21 ms  62.157.250.74
  6    28 ms    26 ms    61 ms  ae-128-3514.edge6.Amsterdam1.Level3.net [4.69.162.230]
  7    *        *        *    *
    I merely played minutes the last few days but so far I didn't notice any blatant issues. Though I normally use a VPN for playing.
    user300115, May 23, 2015
    #2

  3. day ofm one


    Which IP is that?

    This one seems fine.

    Code:
    C:\Users\Martin>tracert 69.174.194.167
 
Routenverfolgung zu amspsn-liv-gw03.planetside2.com [69.174.194.167] über maxima
l 30 Abschnitte:
 
  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.178.1]
  2    17 ms    17 ms    17 ms  87.186.224.121
  3    17 ms    17 ms    16 ms  87.186.192.62
  4    23 ms    45 ms    23 ms  217.239.40.230
  5    23 ms    23 ms    23 ms  62.157.250.74
  6    52 ms    35 ms    35 ms  ae-127-3513.edge6.Amsterdam1.Level3.net [4.69.16
2.226]
  7    *        *        *    Zeitüberschreitung der Anforderung.

    Recorded this just now on Cobalt (24.5.2015, 00:10 am GMT +1):




    Everything is as crappy as usual...
    day ofm one, May 23, 2015
    #3

  4. user300115

    I see, the scene in the video looks indeed a little off. Do you have that with all enemies? Maybe they are lagging.
    user300115, May 24, 2015
    #4

  5. day ofm one


    About 90% of all my deaths happen so fast, I can't even move my mouse a hairwidth between the time I catch the first bullet and death.

    The other 10% I am in a tank.

    Time to kill of half a second usually?
    Think someone added another 0 in between the 5 and the comma.
    I react really fast, in the past in the time I got hit by a bullet I instantly turned and saw the enemy or was in cover when the third bullet hit me.
    Now I just can't do anything but die instantly.
    day ofm one, May 24, 2015
    #5