My issue has been forwarded to a "support manager". That was three days ago, still waiting to hear anything. God forbid they should hurry..
That's the million dollar question right there!
There actually hasn't been any confirmation on that what so ever, support seem to dance around the question and won't provide a straight answer....
I'm going to continue bumping this thread untill the issue is officially resolved. I'd also like some clarification on how SOE are planning on...
So for those of us that have experienced this bug, can we expect some form of compensation? I've gathered from SOE support that a character...
This appears to be an OLD issue, I'm struggling to understand why this wasn't looked at sooner. It's not exactly a minor bug. That said, I...
I initially came to the forums expecting a sticky from an official SOE rep notifying it's customers of the risks involved, but absolutely nothing....
That's a very good question, it looks to be seemingly quite random but I can't confirm that. For me it was the first time using the character...
My thoughts entirely, they certainly have the ability to restore characters, just choose not to.
I assume they'll have records, logs of some sort in order to verify what has occurred on a customers account. SOE support reps have already claimed...
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