Question on Purchasing Expansion Packs

Discussion in 'Tips, Tricks, FAQs, and New Player Discussion' started by Sycz, Oct 31, 2019.

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  1. Sycz New Member

    Just curious: Can you buy the Starter Pack along with the Premium Pack? If not who do I get in touch with for crediting the Starter Pack?

    Reason for asking: I purchased the Starter Pack. I then clicked on Premium Pack to purchase. The next screen prompted me to purchase another Starter Pack and not the Premium. Can't get past this issue.
    I figured I better check.

    Thanks for your help!
    Soara2 likes this.
  2. Cyrrena Well-Known Member

    I am going to guess here exactly what you are stating. You purchased a standard edition of Chaos Descending for $17.49, from the DBG Store, then you tried to purchase a premium edition?

    You can purchase a premium edition, but it is just going to upgrade the standard edition that you purchased for $17.49 and you pay the difference in price which would be $52.50. You cannot purchase a full standard version and a separate full premium version on one account as you do not receive keys. If you are looking to purchase a separate version for another account, you would need to log that account in and make the purchase from that account, even if you use the same payment method.

    I hope this helps.
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  3. Mermut Well-Known Member

    I'm hoping they'll post information about the standard, CE, PE and FaF versions of the new expac BEFORE Tuesday....
    Soara2, Cyrrena and Breanna like this.
  4. JanEQ Member

    The Starter Pack isn't an expansion - it's just in-game items. You have to scroll down to see the expansions.

    To answer your question, you can buy the Starter Pack multiple times on an account. You only need one expansion though ;)
  5. dreamweaver Community Relations


    We will not be posting that before Tuesday.
    Soara2, Cyrrena, Dude and 1 other person like this.
  6. Mermut Well-Known Member

    :(
    Soara2, parissa, Cyrrena and 3 others like this.
  7. Cyrrena Well-Known Member

    *makes Frowny Snarky Wood Elf Face at Dreamweaver and the rest of the team*
    Juraiya, Soara2, parissa and 3 others like this.
  8. Blazen Active Member

    It's Tuesday... Where's the info?
    Cyrrena likes this.
  9. Laaw Well-Known Member

    Tuesday and it's not 12pm pst … so we wait , everwait and evercrack almost 15 years humph :)
    Cyrrena likes this.
  10. Cyrrena Well-Known Member

    You have been around long enough to know "soon" and its not "soon" yet.
  11. Pixistik Well-Known Member

    Its up! Well the preorder is
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  12. Majandra New Member

    Anyone else unable to purchase the premium edition? When I try to buy it, it is greyed out at bottom of screen and says previously purchased.
    Cyrrena likes this.
  13. Schmetterling Well-Known Member

    it's up now
    ttobey just posted a link on his threat
    Pixi beat me to it .
    Breanna and Cyrrena like this.
  14. Pixistik Well-Known Member

    Use a different browser
    Did the same to me using Brave, I fired up Google and it worked just fine
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  15. Majandra New Member

    I tried that, and no go. It says I am ineligible to purchase it as well. /boggle
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  16. Pixistik Well-Known Member

    Strange how it is flagging you as owning it before you pay for it.
    Juraiya, Breanna and Cyrrena like this.
  17. Majandra New Member

    A thread dedicated to this specific topic has been created in the bug forum, so posting there now.
    Pixistik and Cyrrena like this.
  18. Sigrdrifa Well-Known Member

    Same, tested in both Firefox and MSIE.
    Breanna, Pixistik and Cyrrena like this.
  19. dreamweaver Community Relations

    There is an issue with purchasing at the moment. We are investigating.
    Faeonara, parissa, Breanna and 2 others like this.
  20. dreamweaver Community Relations

    parissa and Breanna like this.
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