Game crashes repeatedly

I get this exact same error, and man is it FRUSTRATING. I'm to the point of quiting EQ2 for a few weeks until they fix this crap. The game was working perfectly fine up until the Oct. 12th patch that hosed everything.
I get the crash about every 15-20 minutes, and lucky me it always seems to happen during something important (i.e. during a battle or during a Rush Order crafting writ).
I'll give the "set graphics to Extreme Performance" solution a try and see if it works, but I gotta tell you - it's not looking too promising right now.

Same error, when adding char to zone the game crashes. I can´t go to the select char screen. This is happenning since today patch, this morning I was playing without problems..
Here is the log.
SOEBuild=7023L
SOEVersionString=2010/10/20 14:27:01
EVERQUEST2 CRASH LOG
==================================================================================================
Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x00985A0E
Application was trying to read from 0x0000003C
Region Begins At: 0x00000000
Region Ends At: 0x00010000
Region Size Is: 0x00010000 bytes
Memory Protection: PAGE_NOACCESS (00000001)
Memory State: MEM_FREE
Memory Type: Free
Game Data:
SOEBuild: SOEBuild=7023L
SOEVersionString: SOEVersionString=2010/10/20 14:27:01
OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION
CPU: 2 x86 GenuineIntel 3077MHz RDTSC MSR CMPXCHG8 SSE SSE2
DirectX Version: 9.0c
Video Card/Driver: [ATI Radeon HD 4800 Series ] [ati2dvag.dll] 6.14.10.6947 {d7b71ee2-d702-11cf-d86f-1ac8a1c2cb35}
Time at crash: Thu Oct 21 18:29:13 2010
Login Server: none
Performance: 7
Game Uptime: 34 seconds
Position last frame: -562.67, 531.89, -146.40
Zone name: exp06_rgn_odus_north
Time in Zone: 12 seconds
Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE
Multi-core support: enabled
Low-Memory Mode: disabled
Resolution: 1280x1002 (60 hz) windowed
UI: ui/ProfitUI
Log:
**** Unrecognized command - FLOAT16
**** Unrecognized command - FLOAT17
**** Unrecognized command - FLOAT18
**** Unrecognized command - COND
**** Unrecognized command - CONDA
Eq2GuiPersonaWindow::updateClientSkillBook()
Saving UI to file Crushbone_Icareo_eq2_uisettings.xml
ERROR loading 'sounds/_exp06global/ambience/odus_north/odus_north_amb_mainroom_wind.wav':
Could not open file
<ALERT> E:\live\eq2\framework\resman\src\ResourceManager.cpp(2013): Error loading sounds/_exp06global/ambience/odus_north/odus_north_amb_mainroom_wind.wav
m_processUpdateSpellBookMsg()
Thread Data:
Primary Thread Id: 3096
Current Thread Id: 3096
Current Thread Priority: 0
Memory:
AddressLimitMB: 2048
Load: 43%
Total physical: 3488583680
Free physical: 1954975744
Total pagefile: 4294967295
Free pagefile: 4068683776
Total virtual: 2147352576
Free virtual: 1336258560
Memory Manager:
Allocations: 278033
Bytes Allocated: 522472592
Max Allocations: 278164
Max Bytes Allocated: 525603072
System Memory Allocated (MB): 504
Limit: 2048
Number of Allocate Calls: 502892
Number of Free Calls: 224946
Registers:
EAX 0xD24067B7
EBX 0x00000000
ECX 0x281C07BA
EDX 0x2EFEAC60
ESI 0x269490A4
EDI 0x00000004
GS 0x00000000
FS 0x0000003B
ES 0x00000023
DS 0x00000023
EBP 0x269490A0
ESP 0x0013EE8C
EIP 0x00985A0E
FLAGS 0x00010202
CS 0x0000001B
SS 0x00000023
FPU Registers:
CW 0xFFFF027F
SW 0xFFFF4020
TW 0xFFFFFFFF
FPU Rounding Mode: Nearest
Call Stack:
0x00985A0E in C:\003 Juegos\Everquest2\EverQuest2.exe
0x2EFEAC60 in ????????
0x1172E030 in ????????
End of Call Stack
Stack Scan:
0x0013EE8C: 0x009A027B, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EE90: 0x2EFEAC60
0x0013EE94: 0x2EFEA980
0x0013EE98: 0x00000007
0x0013EE9C: 0x00000280
0x0013EEA0: 0x269490BC
0x0013EEA4: 0xFFFFFFE4
0x0013EEA8: 0x009A0442, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEAC: 0x269490A0
0x0013EEB0: 0x269490BC
0x0013EEB4: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEB8: 0x00000007
0x0013EEBC: 0x0571D2A8
0x0013EEC0: 0x000000A0
0x0013EEC4: 0x269490A0
0x0013EEC8: 0x009A0A79, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EECC: 0x269490A0
0x0013EED0: 0x26949320
0x0013EED4: 0x00000007
0x0013EED8: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEDC: 0x269490A0
0x0013EEE0: 0x26949320
0x0013EEE4: 0x0571D2A8
0x0013EEE8: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEEC: 0x009A1214, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEF0: 0x269490A0
0x0013EEF4: 0x26949320
0x0013EEF8: 0x0571D2A8
0x0013EEFC: 0x00000000
0x0013EF00: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF04: 0x269490A0
0x0013EF08: 0x2694959C
0x0013EF0C: 0x0000013F
0x0013EF10: 0x0571D2A8
0x0013EF14: 0x00993C2A, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF18: 0x269490A0
0x0013EF1C: 0x2694959C
0x0013EF20: 0x0571D2A8
0x0013EF24: 0x0000013F
0x0013EF28: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF2C: 0x0000013F
0x0013EF30: 0x00000003
0x0013EF34: 0x012F879C, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF38: 0x00000000
0x0013EF3C: 0x012F879C, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF40: 0x0000013F
0x0013EF44: 0x0000013F
0x0013EF48: 0x0000013F
0x0013EF4C: 0x0571D2A8
0x0013EF50: 0x0013F448
0x0013EF54: 0x00F94ABB, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF58: 0x00000000
0x0013EF5C: 0x009964EE, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF60: 0x02BD94E0
0x0013EF64: 0x02A65690
0x0013EF68: 0x11027DE0
0x0013EF6C: 0x00000000
0x0013EF70: 0x00000100
0x0013EF74: 0x00000003
0x0013EF78: 0x00000003
0x0013EF7C: 0x02BD94E0
0x0013EF80: 0x00000000
0x0013EF84: 0x00000000
0x0013EF88: 0x00000000
0x0013EF8C: 0x00000000
0x0013EF90: 0x00A34275, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF94: 0x3E575758
0x0013EF98: 0x267CA4D0
0x0013EF9C: 0x00000000
0x0013EFA0: 0x09E06380
0x0013EFA4: 0x0042F4D9, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EFA8: 0x267CA4D0
0x0013EFAC: 0x10A63550
0x0013EFB0: 0x07A25530
0x0013EFB4: 0x10A63550
0x0013EFB8: 0x07A25530
0x0013EFBC: 0x267CA4D0
0x0013EFC0: 0x00000000
0x0013EFC4: 0x00000000
0x0013EFC8: 0x0013EFE0
0x0013EFCC: 0x3F4CCCCD
0x0013EFD0: 0x3F4CCCCD
0x0013EFD4: 0x3F4CCCCD
0x0013EFD8: 0x3F800000
0x0013EFDC: 0x0013F090
0x0013EFE0: 0x0013F42C
0x0013EFE4: 0x00F3A242, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EFE8: 0x00000002
0x0013EFEC: 0x00AB6CF4, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EFF0: 0x07A25530
0x0013EFF4: 0x00000000
0x0013EFF8: 0x07A25530
0x0013EFFC: 0x267CA4D0
0x0013F000: 0x3FADFC00
0x0013F004: 0x000002D0
0x0013F008: 0x00000000
0x0013F00C: 0x00000000
0x0013F010: 0x3E575758
0x0013F014: 0x3E28E8E9
0x0013F018: 0x3E2C6C6D
0x0013F01C: 0x00000000
0x0013F020: 0x10BD4870
0x0013F024: 0x10BD4870
0x0013F028: 0xC40CAA94
0x0013F02C: 0x4404A1BC
0x0013F030: 0xC3126521
0x0013F034: 0x09E063FC
0x0013F038: 0x4404E400
0x0013F03C: 0xC40CAA94
0x0013F040: 0x4404A1BC
0x0013F044: 0x44050587
0x0013F048: 0x00000000
0x0013F04C: 0x3F800000
0x0013F050: 0x00000000
0x0013F054: 0x01004004, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F058: 0x00000000
0x0013F05C: 0xC40CAA94
0x0013F060: 0x4404F8BA
0x0013F064: 0xC3126521
0x0013F068: 0xC40CAA94
0x0013F06C: 0x43F0F174
0x0013F070: 0xC3126521
0x0013F074: 0x3C6897AF
0x0013F078: 0x3E248591
0x0013F07C: 0x3F6713E1
0x0013F080: 0x3F6713E1
0x0013F084: 0x3F451D1D
0x0013F088: 0x3F41F38E
0x0013F08C: 0x0100A608, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F090: 0x01004004, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F094: 0x00000000
0x0013F098: 0x00070000
0x0013F09C: 0x00000000
0x0013F0A0: 0xBF74ABB5
0x0013F0A4: 0x00000000
0x0013F0A8: 0x3F800000
0x0013F0AC: 0x00000000
0x0013F0B0: 0x3F74ABB5
0x0013F0B4: 0x00000000
0x0013F0B8: 0xBE96A0E4
0x0013F0BC: 0xBE96A0E4
0x0013F0C0: 0x00000000
0x0013F0C4: 0xBF74ABB5
0x0013F0C8: 0x00000000
0x0013F0CC: 0x3F800000
0x0013F0D0: 0x00000000
0x0013F0D4: 0x3F74ABB5
0x0013F0D8: 0x00000000
0x0013F0DC: 0xBE96A0E4
0x0013F0E0: 0x00000000
0x0013F0E4: 0x00000000
0x0013F0E8: 0x3DE10000
0x0013F0EC: 0x00000000
0x0013F0F0: 0x3F800000
0x0013F0F4: 0x80000000
0x0013F0F8: 0x00000004
0x0013F0FC: 0x00000000
0x0013F100: 0x3F800000
0x0013F104: 0x3F800000
0x0013F108: 0x00000000
0x0013F10C: 0x00DBFC36, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F110: 0x80000000, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F114: 0x3F800000
0x0013F118: 0x00DAC440, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F11C: 0x00000000
0x0013F120: 0x3FE0027F
0x0013F124: 0x0013F34C
0x0013F128: 0x00D039EB, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F12C: 0x0013F824
0x0013F130: 0x2E064190
0x0013F134: 0x00000000
0x0013F138: 0x3F74ABB5
0x0013F13C: 0x3F800000
0x0013F140: 0xC40CAA94
0x0013F144: 0x4404F8BB
0x0013F148: 0xC3126521
0x0013F14C: 0xBE96A0E4
0x0013F150: 0x00000000
0x0013F154: 0x3F74ABB5
0x0013F158: 0x00000000
0x0013F15C: 0x3F800000
0x0013F160: 0x00000000
0x0013F164: 0xBF74ABB5
0x0013F168: 0x00000000
0x0013F16C: 0xBE96A0E4
0x0013F170: 0xC40CAA94
0x0013F174: 0x4404F8BB
0x0013F178: 0xC3126521
0x0013F17C: 0x3F800000
0x0013F180: 0x3F373B65
0x0013F184: 0x00000000
0x0013F188: 0xB38D432D
0x0013F18C: 0x00000000
0x0013F190: 0x3F373B65
0x0013F194: 0x00000000
0x0013F198: 0x338D432D
0x0013F19C: 0x00000000
0x0013F1A0: 0x3F373B65
0x0013F1A4: 0xBE96A0E4
0x0013F1A8: 0x00000000
0x0013F1AC: 0xBF74ABB5
0x0013F1B0: 0x00000000
0x0013F1B4: 0x3F800000
0x0013F1B8: 0x00000000
0x0013F1BC: 0x3F74ABB5
0x0013F1C0: 0x00000000
0x0013F1C4: 0xBE96A0E4
0x0013F1C8: 0x00578D51, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F1CC: 0x3F800000
0x0013F1D0: 0x2E064190
0x0013F1D4: 0x0013F824
0x0013F1D8: 0x2E064190
0x0013F1DC: 0x012EBCA0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F1E0: 0x2E064190
0x0013F1E4: 0x4FD3B101, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F1E8: 0x00000000
0x0013F1EC: 0x00000000
0x0013F1F0: 0x00000000
0x0013F1F4: 0x00000000
0x0013F1F8: 0x3FF33321
0x0013F1FC: 0x00000000
0x0013F200: 0x3F800000
0x0013F204: 0x00000000
0x0013F208: 0x00000000
0x0013F20C: 0x00000000
0x0013F210: 0x00000000
0x0013F214: 0x3F800000
0x0013F218: 0x00000000
0x0013F21C: 0x00000000
0x0013F220: 0x00000000
0x0013F224: 0x00000000
0x0013F228: 0x3F800000
0x0013F22C: 0x00DBFC36, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F230: 0x00000000
0x0013F234: 0x00000000
0x0013F238: 0x0013F824
0x0013F23C: 0x00D03573, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F240: 0x0013F824
0x0013F244: 0x00000000
0x0013F248: 0x3F800000
0x0013F24C: 0xBE96A0DC
0x0013F250: 0x00000000
0x0013F254: 0xBF74ABB6
0x0013F258: 0x00000000
0x0013F25C: 0x3F800000
0x0013F260: 0x00000000
0x0013F264: 0x3F74ABB6
0x0013F268: 0x00000000
0x0013F26C: 0xBE96A0DC
0x0013F270: 0xBE96A0DC
0x0013F274: 0x00000000
0x0013F278: 0xBF74ABB6
0x0013F27C: 0x00000000
0x0013F280: 0x3F800000
0x0013F284: 0x00000000
0x0013F288: 0x3F74ABB6
End of Stack Scan

END OF LOG

So I decided to spend the time and contact SOE Technical Support directly by phone... man what a dissappointment that was. The first agent I talked to was sure that it was a connection issue, and had me check to make sure my ports were forwarded correctly. All that was fine, but the error was still there.
The second agent I talked to (when I called back) told me it must be my ISP messing up, and he told me to give them a call. Yeah, right. Issues I have with the whole "it must be your connection":


1. If my connection through my ISP was really the problem, then please explain to me why EQ2 worked perfectly fine up until the most recent patch (I believe it was on Oct. 12th). If my ISP connection has not changed, then how can it all of the sudden be causing this issue? I don't think it is a coincidence that the issue started happening on the same day as the most recent patch.

2. If this was an issue with my connection "dead-ending" and not being able to connect - then why is it that I can connect to and play the game in the first place? I can play the game just fine, but it just randomly crashes. It would be one thing if it crashed while zoning or while doing a specific action, but this error is popping up for almost anything. I could be sitting in a city zone and crafting for 15 minutes, and then the game just randomly crashes. I could be fighting in a totally different zone, and mid-combat the game will sometimes randomly crash. Doesn't sound like my connection is the problem there.

3. If this is a connection issue, then why does the error code "Unhandled exception EXCEPTION_ACCESS_VIOLATION" show up on the eq2 crash log? That is a coding issue, not a connection issue.

4. Other people besides me are having this exact same issue. Given that I'm sure not every EQ2 player is going through my ISP from my area, I highly doubt that the exact same problem occurring with multiple users is all due to my ISP.

5. On some posts here on the EQ2 forums, there has been a mention from devs/admins that there might soon be a hotfix to correct this issue. Really, so how is your hotfix going to fix my supposed ISP problem? That leads me to believe that this problem is indeed a coding issue, not a connection issue.


Sounds more like that the agent didn't know how to fix this bug within your game, so he is "passing the buck" on to my ISP as if they could do anything about it. I asked to speak to a supervisor and the agent just told me that the supervisor wasn't available.
Woot.

Elric wrote:

The tech support guys don't have any insight or capability into game-code problems like this. I'm sure he was just trying everything he could think of within his ability to help.
This crash is definitely a code problem so unfortunately calling tech support won't help. We are looking into the logs and trying to sort it out. Hopefully we'll have it fixed and patched soon.

Well my dealings with the email tech support isnt going much better.
I am now being told that this is a laptop issue on my end.. where i ran it fine till.. oh.. guess when.. october 12th.
I guess our ISP's, laptops, XP SP3 all just decided to not work with EQ2 on the same day?

Thanks for the reply Rothgar, I to tried most of the "Fixes" and decided to go hands off after seeing that several people are showing the same exception error in thier logs.
Back in the "day" when this board would receive 2k posts a day the number of people posting this issue would have been huge. With the recent posting levels on this board currently being only 2-3 new threads a day with under 50 total posts a day, this issue may seem isolated to only one or two people.
However i would argue from my discussions in guild chat that almost no one even bothers going to the boards anymore. One of my guildies stated that he had the same issue but that he would play extended since it ran until a patch happened to fix it.
Extended does run fine for me also, but i can’t bring myself to waste my time there.

Agreed, thanks Rothgar.
Its good to get atleast a bit of feedback on the issue, even if there isnt a fix as of yet. As it truely sucks not being able to play for almost a week and a half.
I hate to be bossy sounding, but is there any guess as to an ETA on the issue?

From other posts here, perhaps the problem is a combination of using XP and ATI video cards? My daughter is also running XP but with an Nvidia card and is not having the same issues.
As for not being able to play a character after EQ2 crashes while doing so, I am able to play them on the XP machine again if I use the laptop, running Windows 7, and move them to another locale.

Still with the problem, only happens in Windows XP. I renamed every .ini file to .ini.back, I am using standard UI. I change the volume to 0.
When I reach the "adding character to zone" window the game crashes.
I don't know what else to do to get this game working. What did you do in the 21st update?, I was playing without problems that morning.
Here is the last crash log report.
SOEBuild=7023L
SOEVersionString=2010/10/20 14:27:01
EVERQUEST2 CRASH LOG
==================================================================================================
Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x00985A02
Application was trying to read from 0x00000038
Region Begins At: 0x00000000
Region Ends At: 0x00010000
Region Size Is: 0x00010000 bytes
Memory Protection: PAGE_NOACCESS (00000001)
Memory State: MEM_FREE
Memory Type: Free
Game Data:
SOEBuild: SOEBuild=7023L
SOEVersionString: SOEVersionString=2010/10/20 14:27:01
OS Version: 5.1.2600 Service Pack 3 VER_NT_WORKSTATION
CPU: 2 x86 GenuineIntel 3087MHz RDTSC MSR CMPXCHG8 SSE SSE2
DirectX Version: 9.0c
Video Card/Driver: [ATI Radeon HD 4800 Series ] [ati2dvag.dll] 6.14.10.7119 {d7b71ee2-d702-11cf-346f-1ac8a1c2cb35}
Time at crash: Fri Oct 22 11:26:00 2010
Login Server: none
Performance: 2
Game Uptime: 31 seconds
Position last frame: -127.14, 59.72, -893.44
Zone name: ZoneScene:nOpen
Time in Zone: 8 seconds
Previous Zone name: <None>
Multi-core support: enabled
Low-Memory Mode: disabled
Resolution: 1280x968 (60 hz) maximized
UI: ui/default
Log:
Problem loading VeShader from file shaders/interiors/dungeons/antonica/ruinsofvarsoon/glassbluedark001.vdl
...using a default shader
(VDL Parser) *buffer*(0) : Error, File not found: shaders/interiors/dungeons/antonica/ruinsofvarsoon/vrsn_cork001.vdl
<ALERT> E:\live\eq2\framework\vdl\src\VdlErr.cpp(85): (VDL Parser) *buffer*(0) : Error, File not found: shaders/interiors/dungeons/antonica/ruinsofvarsoon/vrsn_cork001.vdl
Problem loading VeShader from file shaders/interiors/dungeons/antonica/ruinsofvarsoon/vrsn_cork001.vdl
...using a default shader
(VDL Parser) *buffer*(0) : Error, File not found: shaders/interiors/cities/antonica/primary/qeynos/qey_north/qey_candlewhite01.vdl
<ALERT> E:\live\eq2\framework\vdl\src\VdlErr.cpp(85): (VDL Parser) *buffer*(0) : Error, File not found: shaders/interiors/cities/antonica/primary/qeynos/qey_north/qey_candlewhite01.vdl
Problem loading VeShader from file shaders/interiors/cities/antonica/primary/qeynos/qey_north/qey_candlewhite01.vdl
...using a default shader
Thread Data:
Primary Thread Id: 3360
Current Thread Id: 3360
Current Thread Priority: 0
Memory:
AddressLimitMB: 2048
Load: 50%
Total physical: 3488583680
Free physical: 1739862016
Total pagefile: 4294967295
Free pagefile: 3761364992
Total virtual: 2147352576
Free virtual: 1434734592
Memory Manager:
Allocations: 205997
Bytes Allocated: 326052704
Max Allocations: 206036
Max Bytes Allocated: 389467360
System Memory Allocated (MB): 372
Limit: 2048
Number of Allocate Calls: 267755
Number of Free Calls: 61758
Registers:
EAX 0x00000000
EBX 0x10E22550
ECX 0xBD3720AA
EDX 0x14B59450
ESI 0x14ACC8EC
EDI 0x00000018
GS 0x00000000
FS 0x0000003B
ES 0x00000023
DS 0x00000023
EBP 0x14ACC8D4
ESP 0x0013EE84
EIP 0x00985A02
FLAGS 0x00010287
CS 0x0000001B
SS 0x00000023
FPU Registers:
CW 0xFFFF027F
SW 0xFFFF4000
TW 0xFFFFFFFF
FPU Rounding Mode: Nearest
Call Stack:
0x00985A02 in C:\003 Juegos\Everquest2\EverQuest2.exe
0x14B58310 in ????????
0x10CAF940 in ????????
End of Call Stack
Stack Scan:
0x0013EE84: 0x009A027B, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EE88: 0x14B59450
0x0013EE8C: 0x14B58BB0
0x0013EE90: 0x00000007
0x0013EE94: 0x0000005C
0x0013EE98: 0x14ACC8F0
0x0013EE9C: 0xFFFFFFE4
0x0013EEA0: 0x009A0442, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEA4: 0x14ACC8D4
0x0013EEA8: 0x14ACC8F0
0x0013EEAC: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEB0: 0x00000007
0x0013EEB4: 0x05B8A6B0
0x0013EEB8: 0x0000002C
0x0013EEBC: 0x14ACC880
0x0013EEC0: 0x009A0A79, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEC4: 0x14ACC880
0x0013EEC8: 0x14ACC930
0x0013EECC: 0x00000007
0x0013EED0: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EED4: 0x14ACC880
0x0013EED8: 0x14ACC930
0x0013EEDC: 0x05B8A6B0
0x0013EEE0: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEE4: 0x009A1214, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEE8: 0x14ACC880
0x0013EEEC: 0x14ACC930
0x0013EEF0: 0x05B8A6B0
0x0013EEF4: 0x00000000
0x0013EEF8: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EEFC: 0x14ACC880
0x0013EF00: 0x14ACC9DC
0x0013EF04: 0x00000057
0x0013EF08: 0x05B8A6B0
0x0013EF0C: 0x00993C2A, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF10: 0x14ACC880
0x0013EF14: 0x14ACC9DC
0x0013EF18: 0x05B8A6B0
0x0013EF1C: 0x00000057
0x0013EF20: 0x009859F0, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF24: 0x00000057
0x0013EF28: 0x00000003
0x0013EF2C: 0x012F879C, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF30: 0x00000000
0x0013EF34: 0x012F879C, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF38: 0x00000057
0x0013EF3C: 0x00000057
0x0013EF40: 0x00000057
0x0013EF44: 0x05B8A6B0
0x0013EF48: 0x0013F440
0x0013EF4C: 0x00F94ABB, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF50: 0x00000000
0x0013EF54: 0x009964EE, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF58: 0x02D30430
0x0013EF5C: 0x02C71CF0
0x0013EF60: 0x10957DA0
0x0013EF64: 0x00000000
0x0013EF68: 0x00000100
0x0013EF6C: 0x00000003
0x0013EF70: 0x00000003
0x0013EF74: 0x02D30430
0x0013EF78: 0x00000000
0x0013EF7C: 0x00000000
0x0013EF80: 0x00000000
0x0013EF84: 0x00000000
0x0013EF88: 0x00A34275, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EF8C: 0x3E8FB447
0x0013EF90: 0x14ABF250
0x0013EF94: 0x00000000
0x0013EF98: 0x0733B1C0
0x0013EF9C: 0x0042F4D9, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EFA0: 0x14ABF250
0x0013EFA4: 0x10ACAD00
0x0013EFA8: 0x07F54DA0
0x0013EFAC: 0x10ACAD00
0x0013EFB0: 0x07F54DA0
0x0013EFB4: 0x14ABF250
0x0013EFB8: 0x0013F088
0x0013EFBC: 0x0013F408
0x0013EFC0: 0x0013EFD8
0x0013EFC4: 0x3EA0A0A1
0x0013EFC8: 0x3E969697
0x0013EFCC: 0x3E848485
0x0013EFD0: 0x3F800000
0x0013EFD4: 0x0013F088
0x0013EFD8: 0x0013F424
0x0013EFDC: 0x00F3A242, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EFE0: 0x00000002
0x0013EFE4: 0x00AB6CF4, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013EFE8: 0x07F54DA0
0x0013EFEC: 0x00000000
0x0013EFF0: 0x07F54DA0
0x0013EFF4: 0x14ABF250
0x0013EFF8: 0x3FC0BA80
0x0013EFFC: 0x00000060
0x0013F000: 0x00000000
0x0013F004: 0xBD5CC2CD
0x0013F008: 0x3E8FB447
0x0013F00C: 0x3EAC87F7
0x0013F010: 0x3EE10599
0x0013F014: 0x00000000
0x0013F018: 0x10AD3210
0x0013F01C: 0x10AD3210
0x0013F020: 0xC2FE47AE
0x0013F024: 0x4268DB74
0x0013F028: 0xC45F5C29
0x0013F02C: 0x0733B23C
0x0013F030: 0x00000000
0x0013F034: 0xC2FE47AE
0x0013F038: 0x4268DB74
0x0013F03C: 0x00000000
0x0013F040: 0xBD5CC2CD
0x0013F044: 0x3F7F80A5
0x0013F048: 0x3D001835
0x0013F04C: 0x01004004, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F050: 0x00000000
0x0013F054: 0xC2FE47AE
0x0013F058: 0x426EE148
0x0013F05C: 0xC45F5C29
0x0013F060: 0xC2FE47AE
0x0013F064: 0x411B8520
0x0013F068: 0xC45F5C29
0x0013F06C: 0x3F1BEB3C
0x0013F070: 0x3DD3CD7F
0x0013F074: 0x3F441660
0x0013F078: 0x3F2FCEE5
0x0013F07C: 0x3F36D156
0x0013F080: 0x3F441660
0x0013F084: 0x0100A608, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F088: 0x01004004, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F08C: 0x00000000
0x0013F090: 0x00070000
0x0013F094: 0x00000000
0x0013F098: 0x0013F078
0x0013F09C: 0x0013F080
0x0013F0A0: 0x0020D5AC
0x0013F0A4: 0x0013F1F4
0x0013F0A8: 0x7C839AD8, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F0AC: 0x7C809A10, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F0B0: 0xFFFFFFFF, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F0B4: 0x7C809A0D, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F0B8: 0x4FD4A473, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F0BC: 0x07C3FFE0
0x0013F0C0: 0x00000586
0x0013F0C4: 0x4FD3EF60, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F0C8: 0x07C3FFE0
0x0013F0CC: 0x00000001
0x0013F0D0: 0x00000000
0x0013F0D4: 0x0013F598
0x0013F0D8: 0x00000000
0x0013F0DC: 0x060AB0E0
0x0013F0E0: 0x00000000
0x0013F0E4: 0x00000000
0x0013F0E8: 0x00000000
0x0013F0EC: 0x00000000
0x0013F0F0: 0x00000000
0x0013F0F4: 0x00000000
0x0013F0F8: 0x00000000
0x0013F0FC: 0x00000000
0x0013F100: 0x25C95398
0x0013F104: 0x00000000
0x0013F108: 0x00000008
0x0013F10C: 0x00000000
0x0013F110: 0x00000000
0x0013F114: 0x00000000
0x0013F118: 0x00000000
0x0013F11C: 0x00000000
0x0013F120: 0x00000000
0x0013F124: 0x25C95390
0x0013F128: 0x00150168
0x0013F12C: 0x00000000
0x0013F130: 0x00000000
0x0013F134: 0x25C95390
0x0013F138: 0x0013F16C
0x0013F13C: 0x00150000
0x0013F140: 0x7C920222, in C:\WINDOWS\system32\ntdll.dll (0x7c910000)
0x0013F144: 0x0000000B
0x0013F148: 0x00150898
0x0013F14C: 0x00150000
0x0013F150: 0x00DBE69C, in C:\003 Juegos\Everquest2\EverQuest2.exe (0x00400000)
0x0013F154: 0x1150BB60
0x0013F158: 0x00000000
0x0013F15C: 0x00000000
0x0013F160: 0x0015017B
0x0013F164: 0x00000537
0x0013F168: 0x0013F398
0x0013F16C: 0x7C921028, in C:\WINDOWS\system32\ntdll.dll (0x7c910000)
0x0013F170: 0x7C921086, in C:\WINDOWS\system32\ntdll.dll (0x7c910000)
0x0013F174: 0x7C9201DB, in C:\WINDOWS\system32\ntdll.dll (0x7c910000)
0x0013F178: 0x00000000
0x0013F17C: 0x0013F54C
0x0013F180: 0x00000000
0x0013F184: 0x0013F1F4
0x0013F188: 0x00000006
0x0013F18C: 0x00000000
0x0013F190: 0x2516BD28
0x0013F194: 0x002104D8
0x0013F198: 0x001CE808
0x0013F19C: 0x00000008
0x0013F1A0: 0x0013F180
0x0013F1A4: 0x00000007
0x0013F1A8: 0x0013F6C0
0x0013F1AC: 0x7C839AD8, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F1B0: 0x7C809A98, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F1B4: 0xFFFFFFFF, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F1B8: 0x7C809A90, in C:\WINDOWS\system32\kernel32.dll (0x7c800000)
0x0013F1BC: 0x4FD4A451, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F1C0: 0x00000040
0x0013F1C4: 0x00000034
0x0013F1C8: 0x0013F1D8
0x0013F1CC: 0x4FD3B0AB, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F1D0: 0x00000034
0x0013F1D4: 0x0013F1FC
0x0013F1D8: 0x0013F1EC
0x0013F1DC: 0x00150178
0x0013F1E0: 0x0013F1F4
0x0013F1E4: 0x00000034
0x0013F1E8: 0x001FB2E0
0x0013F1EC: 0x0013F200
0x0013F1F0: 0x4FD3B1D3, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F1F4: 0x25C95398
0x0013F1F8: 0x0013F5DC
0x0013F1FC: 0x4FD5666A, in C:\WINDOWS\system32\d3d9.dll (0x4fd10000)
0x0013F200: 0x001FB2E0
0x0013F204: 0x024B0000
0x0013F208: 0x25C951C0
0x0013F20C: 0x08000000
0x0013F210: 0x24120000
0x0013F214: 0x00000000
0x0013F218: 0x00000100
0x0013F21C: 0x00000100
0x0013F220: 0x00000000
0x0013F224: 0x00000000
0x0013F228: 0x00000400
0x0013F22C: 0x00000000
0x0013F230: 0x25C94FB0
0x0013F234: 0x25C955F8
0x0013F238: 0x00000080
0x0013F23C: 0x00000000
0x0013F240: 0x00000000
0x0013F244: 0x00000200
0x0013F248: 0x00000000
0x0013F24C: 0x25C95008
0x0013F250: 0x00000040
0x0013F254: 0x25C95648
0x0013F258: 0x00000000
0x0013F25C: 0x00000000
0x0013F260: 0x00000100
0x0013F264: 0x00000000
0x0013F268: 0x25C95060
0x0013F26C: 0x00000020
0x0013F270: 0x00000020
0x0013F274: 0x0000000C
0x0013F278: 0x00000000
0x0013F27C: 0x00000080
0x0013F280: 0x00000000
End of Stack Scan

END OF LOG

Looking for a solution and reading older posts I renamed the "exp03_rgn_loping_plains_sg.vpk" and "exp03_rgn_loping_plains.vpk" (under packs folder, the updated in the 21st patch) to a . back and I let the game to update vie launch pad.
Now my game is working.
Hope this helps to someone.
Regards

Rothgar wrote:

Wow Rothgar, you are my new favorite Admin! I'm very glad to see a rep who understands the issue and can provide useful information. You just saved me a lot of time talking to SOE IT Support.
I very much appreciate you guys looking into it. EQ2 is such a great game, I would hate to stop playing simply because of a glitch.

I have the same issues, always patching 4.3 megas before playing eq2

betatester7 wrote:

Exact same problem and exact same thing is happening to me (doing same 4.3mb patch). I am XP user but I have Nvidia card.

I played game on launch and quit before first free month was up. Then just came did free to play decided to make a return. Enjoyed about 3 good days of gaming then they did the patch. Now I am dealing with what everyone else is dealing with.

Oh well when they released Vanguard I paid 50 bucks on release day and took just couple hours to figure out that I had gotten robbed (literally, they had no business releasing that game and should offered refunds). Now just threw down the money for sentinels fate and a month subscription for unplayable game. So I guess they got me for another 55.

This my friends is why they are having another round of server merges.

Edit: btw since its been almost a week since it was officially posted it was problem in the coding not the user you think maybe we could get an update on when/if it will be fixed?

this is still going on, getting beyond frustrated with it. i can either not log on at all (freezes at the 44% loading zone), or if i do get on, can play between 10-20min before crashing again. and it freezes, my hard drive starts grinding, and i have to totally restart the computer. cant even ALT-F4, or CONT-ALT-DEL, have to reset the computer completely and go thru the whole "windows was shut down unexpectently" deal.
i have WIN XP PRO svpack 3, and ever since last major patch this has been going on. It's been what 3 weeks now? i have been valiently trying to play, and continue my liking of this game, but EQ is making it *SO* difficult...
i have deleted all custom uis, i have reinstalled game, i have reinstalled drivers, i have even sacrificed one of my cats to innoruck... (dont tell the wife, told her the cat was just hiding) nothing is working.
PLEASE figure out what is going on and fix it

Yeah I'm hoping they fix this soon... I'm wasting money paying for a game I can't even play.

<chirping crickets>
Has anyone come up with any solutions, or heard anything new about this issue lately? I haven't heard anything, and every "solution" I've tried has been a waste of time. The crashing issues seem to be getting worse rather than better.


Anyone?

Nothing new to report on our end. We don't have an in-house repro for this problem and it doesn't appear to be affecting that many people. My guess is that its something system, driver or software related because it doesn't happen to most players. Obviously there's a problem and we're looking into it, but I don't have an ETA.
If any of you experiencing this problem has another PC that they can try with your account, let me know if the problem persists on both machines. Also, if you're willing to reinstall, please try another version of the patcher, just to eliminate one variable. If you're using the streaming client now, try installing the blue Station Launcher to see if that resolves the issue. If you're using the default patcher, try making a new installation using the streaming client.
Also, make sure you're running the patcher as an administrator and be sure that your video drivers are updated.
If you'd like to post the first page of a DxDiag, that might be helpful too.

Rothgar wrote:

really? this is it? this is the only answer in 2 weeks of multiple people posting the same issues?
...
this is the same reason i left vanguard... and eq1.... sony runs too many games and thus is spread too thin to fully support them...

all you people that diss WOW all day over and over... well one thing WOW has over EQ2 (or any sony game) is SUPPORT. something that i have not seen in any sony games since VI sold eq1. so frustrating.

My system specs, in case they help:
------------------
System Information
------------------
Time of this report: 10/21/2010, 16:54:19
Machine name: ***********
Operating System: Windows XP Professional x64 Edition (5.2, Build 3790) Service Pack 2 (3790.srv03_sp2_gdr.100216-1301)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6400+ (2 CPUs), ~3.2GHz
Memory: 7678MB RAM
Page File: 483MB used, 41775MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.3790.3959 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8800 GT
Manufacturer: NVIDIA
Chip type: GeForce 8800 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_C8093842&REV_A2
Display Memory: 1024.0 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor: LG W2353(Digital)
Monitor Max Res: 1920,1080
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.5896 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 7/9/2010 18:30:00, 10221440 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 7/9/2010 18:30:00, 12960512 bytes
Device Identifier: {D7B71E3E-4551-11CF-FA4C-05E803C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0611
SubSys ID: 0xC8093842
Revision ID: 0x00A2
Revision ID: 0x00A2
Video Accel: ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: All tests were successful.
D3D7 Test Result: All tests were successful.
D3D8 Test Result: All tests were successful.
D3D9 Test Result: All tests were successful.

As a side note, I have tried different drivers.
I have tried deleting the asset cache folder and making it repatch.
I have tried reinstalling the game.
I can't use the Sony Patcher as I am playing currently on the Freeport server, which is EQ2 Extended (gold member). Yes, I know EQ2X has its own forums, but I gotta be honest - it definitely seems like there is even less admin/dev attention there than on these forums. For that matter, this problem occurs for people both on normal EQ2 and EQ2 Extended.