Direct X 11 issues

Discussion in 'Test Server Forum' started by Raeven, Feb 14, 2024.

  1. Raeven Well-Known Member

    Ok, Test crashes for me within a minute or two of logging in, with this message:

    <verify> G:\test\eq2\framework\core\devices\directx11\DirectX11RenderDeviceData.cpp (1813)DirectX Error. (error)

    I am running Windows 10 and have Direct X 12.
    Uwkete-of-Crushbone likes this.
  2. Raeven Well-Known Member

    To be very clear, that G: above is NOT a typo, and I did NOT misread it. I just logged in again to verify it, actually. That is G: (as in God), not C: (as in Christ). As far as I know my computer does not have a G: (as in God) drive, and I have Test server installed on the E: drive of my computer.

    So I am wondering if the error is caused by it looking for something on a drive that does not exist.
    Uwkete-of-Crushbone likes this.
  3. Bunji Developer

    Most likely a missing dll, will look into it.
  4. Skarltar Member

    This is the error i got on launch. It worked fine on the 3rd try.

    Everquest II has detected an unrecoverable error and must shutdown.

    <verify>
    G:\<GAME PATH>framework\core\devices\directx11\DirectX11RenderDeviceData,cpp (1007):
    DirectX Error. (error)


    Running Windows 11, Nvidia 4090RTX, Intel I9 14900k, 64GB DDR5 RAM.

    Edit: Tried to upload a screenshot but it stripped out of the post so just typed out the error.
    Uwkete-of-Crushbone likes this.
  5. Aondolar New Member

    Same here for me after trying to zone in Frostfang Sea :

    Everquest II has detected an unrecoverable error and must shutdown.

    <verify>
    G:\<GAME PATH>framework\core\devices\directx11\DXVertexShader.cpp(174):
    DirectX Error. (error)

    On Windows 10 with directx12
    Uwkete-of-Crushbone likes this.
  6. Smashey Well-Known Member

    [IMG]

    [IMG]

    Nvidia driver 536.23
    Uwkete-of-Crushbone likes this.
  7. Chikkin Well-Known Member

    Windows10 Home, DX12 here
    logged in scared after reading all this but so far no problems, running some chronoportals to test more
    So far so good
    Uwkete-of-Crushbone likes this.
  8. Lylah New Member

    got the missing dll error: VCOMP140.DLL was not found.

    Edited to add: Does not launch the game at all.
    Uwkete-of-Crushbone likes this.
  9. Chikkin Well-Known Member

    after playing now for over an hour without problem I zoned into Portal to the past: plains of karana and all I saw was blackness around me with a bit of night sky above. Zone back out to Chronoweave and everything is normal, zoned again into plains of karana portal and all graphics are back to normal.
    So just some glitch earlier, no idea if related to DX11
    Uwkete-of-Crushbone likes this.
  10. Bunji Developer

    OK, I added dlls to the next Test update which is in progress.
  11. Praezeptor Member

    Crashing sometimes after zoning or login with this error.
    [IMG]

    [IMG]

    [IMG]

    DxDiag.txt
    Code:
              Card name: AMD Radeon RX 7800 XT
            Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon Graphics Processor (0x747E)
                DAC type: Internal DAC(400MHz)
            Device Type: Full Device
              Device Key: Enum\PCI\VEN_1002&DEV_747E&SUBSYS_475D1DA2&REV_C8
          Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
          Display Memory: 47860 MB
        Dedicated Memory: 16173 MB
          Shared Memory: 31687 MB
            Current Mode: 2560 x 1440 (32 bit) (144Hz)
            HDR Support: Not Supported
        Display Topology: Extend
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
        Color Primaries: Red(0.677734,0.309570), Green(0.265625,0.663086), Blue(0.148438,0.052734), White Point(0.313477,0.329102)
      Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: AOC 27G2G3
          Monitor Model: Q27G2SG4
              Monitor Id: AOC2702
            Native Mode: 2560 x 1440(p) (59.951Hz)
            Output Type: Displayport External
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
            Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0400139.inf_amd64_5620c4efdf31e94d\B399690\amdxn64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400139.inf_amd64_5620c4efdf31e94d\B399690\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400139.inf_amd64_5620c4efdf31e94d\B399690\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0400139.inf_amd64_5620c4efdf31e94d\B399690\amdxc64.dll
    Driver File Version: 31.00.24002.0092 (English)
          Driver Version: 31.0.24002.92
            DDI Version: 12
          Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
            Driver Model: WDDM 2.7
    Hardware Scheduling: Supported:False Enabled:False
    Graphics Preemption: Primitive
      Compute Preemption: DMA
                Miracast: Not Supported
          Detachable GPU: No
    Hybrid Graphics GPU: Not Supported
          Power P-states: Not Supported
          Virtualization: Paravirtualization
              Block List: DISABLE_HWSCH
      Catalog Attributes: Universal:False Declarative:True
      Driver Attributes: Final Retail
        Driver Date/Size: 11.01.2024 01:00:00, 50085904 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp: Unknown
      Device Identifier: {D7B71EE2-373E-11CF-4E7E-9F3A67C2D235}
              Vendor ID: 0x1002
              Device ID: 0x747E
              SubSys ID: 0x475D1DA2
            Revision ID: 0x00C8
      Driver Strong Name: oem93.inf:cb0ae4146c890152:ati2mtag_Navi32:31.0.24002.92:PCI\VEN_1002&DEV_747E&SUBSYS_475D1DA2&REV_C8
          Rank Of Driver: 00CF0000
            Video Accel: Unknown
            DXVA2 Modes: {C58B9A06-7E89-11E1-BB00-70B34824019B}  DXVA2_ModeH264_VLD_NoFGT  {4245F676-2BBC-4166-A0BB-54E7B849C380}  {9901CCD3-CA12-4B7E-867A-E2223D9255C3}  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  {D1C20509-AE7B-4E72-AE3B-49F88D58992F}  DXVA2_ModeHEVC_VLD_Main  {EA72396A-67EC-4781-BEDE-56F498F04EF2}  {C152CA8F-738C-461B-AD89-FC292CF8F162}  {514A356C-7027-4AFF-8A60-AFD2C1F672F1}  DXVA2_ModeHEVC_VLD_Main10  {65D1FA41-58AF-453A-9CAB-5D981156DA9F}  {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB}  {C74A3FD0-D713-4581-A02E-8EDFB112ACE3}  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  {2D80BED6-9CAC-4835-9E91-327BBC4F9EE8}  {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A}  {603A4756-A864-4F91-BB62-2C935B7A1391}  {84AD67F6-4C21-419A-9F0B-24F0578906C1}
          Deinterlace Caps: n/a
            D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
            DDraw Status: Enabled
              D3D Status: Enabled
              AGP Status: Enabled
          MPO MaxPlanes: 2
                MPO Caps: HDR (MPO3)
            MPO Stretch: 1.000X - 1.000X
        MPO Media Hints: rotation, resizing, colorspace Conversion
            MPO Formats: R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
        PanelFitter Caps: HDR (MPO3)
    PanelFitter Stretch: 1.000X - 1.000X
    verifylog.txt
    Code:
    build="DGCBuild=17808T" version="DGCVersionString=2024/2/13 17:36:11" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc="439.89 -32.96 809.35" performance="7" verify="G:\test\eq2\framework\core\devices\directx11\DXVertexShader.cpp(174): DirectX Error. (error)"
    alertlog.txt
    Code:
    build="DGCBuild=17808T" version="DGCVersionString=2024/2/13 17:36:11" build_type="USER OPTIMIZED" ls_address="none" zone="everfrost" loc="447.90 -33.50 -1334.53" performance="7" alert="G:\test\eq2\game\Client\src\GameScene.cpp(6056): Loading UI resources timed out after 0 seconds while still had pending examine requests error# 32"
    build="DGCBuild=17808T" version="DGCVersionString=2024/2/13 17:36:11" build_type="USER OPTIMIZED" ls_address="none" zone="everfrost" loc="447.90 -33.70 -1344.32" performance="7" alert="G:\test\eq2\game\Client\src\GameScene.cpp(34562): Received jump substitute for unknown proxy"
    build="DGCBuild=17808T" version="DGCVersionString=2024/2/13 17:36:11" build_type="USER OPTIMIZED" ls_address="none" zone="solusekseye" loc="119.00  30.52 -133.95" performance="7" alert="G:\test\eq2\game\Client\src\GameScene.cpp(6056): Loading UI resources timed out after 0 seconds while still had pending examine requests error# 16"
    build="DGCBuild=17808T" version="DGCVersionString=2024/2/13 17:36:11" build_type="USER OPTIMIZED" ls_address="none" zone="antonica" loc="439.89 -32.96 809.35" performance="7" alert="G:\test\eq2\framework\core\devices\directx11\Directx11ShaderUtils.cpp(1027): Shader compilation failed:
    S:\GAMES\EQ2_US_FG_Test_NEW\TestServer\Shader@0x00000210A6204080(408,5-10): error X3000: unrecognized identifier 'output'
    "
    
    debug.log
    Code:
    [0807/202521:ERROR:ipc_channel_win.cc(360)] pipe error: 232
    [0807/212512:ERROR:ipc_channel_win.cc(360)] pipe error: 232
    [0818/060952.722:ERROR:gpu_init.cc(440)] Passthrough is not supported, GL is disabled
    [0818/062308.036:ERROR:gpu_init.cc(440)] Passthrough is not supported, GL is disabled
    [0215/005650.166:ERROR:gpu_init.cc(440)] Passthrough is not supported, GL is disabled
    [0215/011659.350:ERROR:gpu_init.cc(440)] Passthrough is not supported, GL is disabled
    [0215/014449.980:ERROR:gpu_init.cc(440)] Passthrough is not supported, GL is disabled
    Uwkete-of-Crushbone likes this.
  12. Chikkin Well-Known Member

    Game just closed on me after clicking on Tazstra K'Rzheett in Chronoweave who had a quest turn in for me. Patcher let me restart and log in right away, and Tazstra no longer has a book above, so maybe my quest turn in went through. I can interract with him normally.
    Uwkete-of-Crushbone likes this.
  13. Dockter Well-Known Member

    I got the following error: https://imgur.com/a/rwRAn05

    Can't get back onto the server after walking around for a few minutes then encountering this error. Now when I try to log back in I immediately get the error.

    System Specs:
    AMD Ryzen 9 7900x 12-Core
    192gb DDR5
    AMD Radeon RX7900 XTX
    Windows 10 Pro
    DX12

    Tried creating a new character, immediately encountered the error when I tried to enter the world.
    Uwkete-of-Crushbone likes this.
  14. Chikkin Well-Known Member

    DirectX11RenderDeviceData.cpp (1813) while zoning into a player's house, Magical Halas mansion
    Uwkete-of-Crushbone likes this.
  15. Sturmlocke Linux enthusiast playing EQ2 via Proton.

    Copy and paste from here.

    Update: Just read the dev post above where he mentions that they're adding the missing dlls to the launchpad. Will retry again in a couple of minutes and report back. Update 2: Still crashing with the same error as above. I might try to manually install DX11 into the Proton prefix tonight and see how that goes.
    Uwkete-of-Crushbone likes this.
  16. Leetch Member

    I'm getting:

    EverQuest2.exe
    The procedure entry point __CxxFrameHandler4 could not be located in the dynamic link library D:\Games\EverQuest II\TestServer\d3d9.dll


    Running Windows 10, DirectX 12
    Raeven and Uwkete-of-Crushbone like this.
  17. Ssskary New Member

    Same here. with a RTX 4090 GPU on Windows 10 with latest drivers and updates
    This happens on launchpad clicking Play or Configuration from advanced tools
    Running DXDIAG I see that the 12_2 feature is missing and I have no idea if this is the cause, or even how to install it. I've searched the web and tried all the windows/GPU driver updates
    Raeven and Uwkete-of-Crushbone like this.
  18. cellinaire Well-Known Member

    Yup, having the same issue when trying to log into Test. Dunno if full download/file scan helps...

    __CxxFrameHandler4 not found (d3d9.dll)
    Raeven and Uwkete-of-Crushbone like this.
  19. Beee Well-Known Member

    looks a little bit too dark - enviroment rendering is missing :)

    Feel like in umbral halls without any light. All enviroment graphic is replaced with black.. maybe a tranparency rendering problems

    Sorry picture does not work (whyever)
  20. Asherman Active Member

    Seeing (or not seeing :)) the same issue as above. Game loads, UI responds, can move and interact with NPCs in game but all graphics on screen are black. Swapping back to live server, everything displays correctly.