First what I don't want: I do not want... Free Time Extra XP Bonus this or that. What I really want? A public acknowledgement and apology for all the down time. An explanation of what is going on and what Darkpaw is doing to fix this. No more "Whoops Sorry!" for unexpected downtime and then announcing that it was planned hours after the crash. You all have issues. This happens. Please tell us what is going on and what you are doing to fix it... even in this pandemic. Most of us will understand. Some won't, I can't help them. My apologies. I have not seen it this bad in the 20 years I have been playing.