Ticket says items restored, but they're not there

Discussion in 'Player Support' started by Kolani, Apr 14, 2019.

  1. Kolani Augur

    I lost some platinum on a parcel the other day; I hadn't made more than a million a day on the trader in a few months, so I was trying to parcel from trader to main and put the whole 3 million plus in the parcel deposit. Instead of telling me I couldn't deposit that much, I got the YOU HAVE BEEN DISCONNECTED screen and went to character select. Once back, the platinum was gone and I petitioned. I got a response from a GM that the plat had been restored to Ledani, but it's not in her inventory, in her parcels or in item overflow. What gives?
  2. Cisra New Member

    You could try /claim