Not my intention to call out my specific issue, but I have a ticket open since Saturday, I updated the ticket after the auto-reply like it said, and still no response. I would at least appreciate an acknowledgment of my ticket, but sadly it seems they just sit there. Does DBG ever actually get around to tickets? Thanks!
They do respond but there is no apparent schedule to when it may happen. I too have an open ticket which they have previously responded too but now that I am trying to give them more money for a character transfer they apparently do not want to respond for 2 days. Go figure.
Still seeking Customer service to followup on my ticket. It has been a few days now with no response. In a few more hours I guess I will be waiting till next Tuesday or so. To give you all extra money to transfer a character. I guess you have enough money...
Since you want to give them money they must be really having a hard time to get to everyone's tickets since I am pretty sure they like making money. Or I guess you could pretend they don't care about getting your money... it's not as if daybreak has ever shown any concern about making money or anything.
