Patch not executing properly

Discussion in 'Player Support' started by Jeterek, Mar 14, 2020.

  1. Jeterek New Member

    Good afternoon. Over the course of the day I've tried to log in multiple times and keep receiving the following !ERROR message.

    Unable to download HTTP::Exception::UnhandledResponse: Moved Temporarily (302 - 146.112.43.9) -http://eq.patch.daybreakgames.com/patch/sha/eq/eq.sha.zs/03/75d/90b9de211bc78f432aee759e8d8860b001b?cb=JDOEBM

    When I click OK it allows me to retry the patch but I continue to have the same error. Any suggestions? Thank you.
  2. Sarkaukar Augur

    Generally something on your computer is preventing the patcher from connecting.

    0. On your antivirus/net security, exclude EQ folders.
    1. Delete the files in LaunchPad.libs
    2. Launchpad/patcher uses Windows Internet hooks, IE. Go into your system's Internet Options either via IE, or Start, Type in Control for Control Panel, Internet Options, General-Browsing History-Delete // Select only Temp Files/website files, cookies website data then click Delete.
    3. Use ipconfig to flush/reset your DNS. Various websites will have directions on how to use

    And a link to EQ page describing some of the items above.

    https://help.daybreakgames.com/hc/en-us/articles/217509478-Launchpad-is-stuck-or-won-t-download