Need Assistance from Support - Account Recovery - No Longer have Access to orignal Email address

Discussion in 'Player Support' started by PalonHaronis, Nov 13, 2019.

  1. PalonHaronis New Member

    Good Evening;

    After a long break from the game I recently attempted to login into my accounts from about 5+ Years ago. Sadly while I know the email address my accounts were tied too I can no longer remember the Account Names themselves. This is particularly tricky as I no longer have access to the email address that all these accounts were tied to. Primarily as these were going to a old business Email account of mine which I have since shut down years ago. Sadly in your forms it requires information that I can not provide.

    So is it possible to speak with someone from Daybreak Support to get this issue dealt with? I was thinking of returning to play on one of the new servers and would love to come back and have all my veteran rewards available to me.
  2. Qbert Gallifreyan

    Corwyhn Lionheart likes this.
  3. PalonHaronis New Member

    Thanks sadly this support system is lack luster at best.
    Dont know why they cant use a zendesk platform or something more robust.