Kicked to desktop / black screen to driver timeout error msg

Discussion in 'Bug Reports' started by Legosar, Jan 22, 2021.

  1. Legosar New Member

    Hey,
    Perhaps someone can help me out.
    I seem to keep crashing straight to the desktop lately with no error report or disconnected screen.
    In addition, I seem to sometimes get a black screen that comes back to game with a driver timeout error message. I'm not very good with computers but am good enough on taking orders on what to do lol.
    If anyone can help in any way or suggest anything I would appreciate it.
    Has been about a week maybe 10 days now of this happening.
    =)
  2. Soulbanshee Augur

    Post the end of the debug log. Either you have a bad video driver (or Windows Update conflict), or maybe broken DX9.
    Legosar likes this.
  3. Legosar New Member

    When it happens again ill be sure to post it, i appreciate it. =)
  4. Skuz I am become Wrath, the Destroyer of Worlds.

    Is your desktop set to the same resolution as the non windowed mode resolution you are using? I recall a lot of gfx cards don't like it if the two are not the same.

    Other things to try:

    Right Mouse button Click the EQ Icon, select Properties then compatibility then put a check in the box for "disable full screen optimizations" hit apply then run as administrator the first time you log in

    Run a file check from the EQ Launcher
    (HOW? - https://help.daybreakgames.com/hc/e...73-How-do-I-validate-game-files-in-EverQuest-)

    Download & install a fresh copy of Direct X 9c
    (LINK - https://www.microsoft.com/en-us/download/details.aspx?id=8109)

    Download & install the latest C++ runtimes
    (LINK - https://support.microsoft.com/en-gb/help/2977003/the-latest-supported-visual-c-downloads)

    Check what Graphics hardware you are using & uninstall the old drivers & re-install the latest WHQL drivers for it or a new copy of the current drivers if you already have the latest ones.

    Also rarely causes a crash problem but worth doing anyway for better performance is to add eqgame.exe & LaunchPad.exe to your anti-virus & firewall exceptions list.

    Legosar likes this.
  5. Legosar New Member

    TYVM. I was missing everything it seems. not sure how it worked for 10 months just fine and then now. Mustve been the latest windows update or something. But I will see by today