I'm on Comcast and still can't connect, so I don't think they have fixed it yet. But someone else using Charter said they are having an issue as well. So maybe it's a backend change daybreak did that made certain cable companies not work anymore. But more over, the lack of any thread started by whatever GM runs the forums is ridiculous. If you know about back end issues, MAKE A FREAKING THREAD about it in player support... you know the spot everyone looks for help.
yeah, I got a reply from them as well. it's just a no detail, we think it might be on our end, please wait, and here it is! We seem to be having this problem across a number of games at the moment. We've got people looking into the issue, signs are pointing to this being an internal issue. We'll be sure to update you once we know more. Gary Prime Technical Support Representative - Tier 2 Daybreak Game Company
Westcoast Charter still can not get the patcher to work.. as a new player trying to play this is looking to me like they dont care about there support of this game or there customers.