Disconnects since patch on monday.

Discussion in 'Player Support' started by Nalisa, Aug 27, 2014.

  1. Nalisa Lorekeeper

    I'm getting a few random disconnects each day, since the patch on monday. Sometimes both accounts just "freeze" and I can move around, but not use any buttons. I see other people move, but that's it. It's not my internet connection as I can browse etc very normally while this is happening. Sometimes it goes by and I can play as normal, but lately it's been giving me disconnects. It's getting quite annoying, any ideas?
  2. TSR-AlexS Augur

    I haven't seen too many tickets regarding the latest patch (having disconnection issues) therefore I suggest submitting in a support ticket so we can gather additional data.

    Answer Title: Suggestions to Resolve Crashing and Freezing
    Answer Link: http://help.soe.com/app/answers/detail/a_id/16158