Dev Support - Tickets

Discussion in 'Player Support' started by Kasino EQ, Mar 26, 2020.

  1. Kasino EQ New Member

    So feedback from GMs came after nearly 20 days.


    Hello,

    Apologies for the delay. Our investigation has concluded and the suspension on your account has been released. You should be able to log in and play again now with no issues.

    Please be advised this behavior is considered cheating (via exploit), and additional violations may result in account termination.

    What is considered cheating?
    Lead GM Emwon
    Customer Service Supervisor
    Daybreak Games

    So, looks as though posting below market price is considered an exploit. I have stopped posts at far below market price, have actively bought out several others who are doing the same and subsequently submitted reports for these players. The player who reported me indicated he did get his money spent refunded, so am expecting the same treatment. There should be shy of 50 suspensions going out for posting far below market prices as doing so is an exploit.

    Appreciate the clarity guys!
  2. Kasino EQ New Member

    Thank you, please don't hesitate to report any suspicious broker activity to us, as we greatly appreciate the help of the community in maintaining a fair and balanced experience for all players.

    While I can't disclose the specifics due to our privacy policy, generally speaking, yes. We investigate all reports of exploitative broker activity and take appropriate action on a case-by-case basis pending the outcome, and in some instances, we provide refunds.
    Lead GM Emwon
    Customer Service Supervisor
    Daybreak Games