Daybreak Error

Discussion in 'Resolved' started by happylizard, Aug 2, 2020.

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  1. happylizard New Member

    Hi, I wanted to return to EQ, but after numerous attempts to pay for an account through Daybreak games website I have abandoned my attempt to return. After trying to purchase an "All Access" account by entering my payment information. Here is an image that shows what happens when I try to pay:
    Nennius, Pelrond, Skuz and 6 others like this.
  2. Sumien New Member

    Having this exact same problem.
    Daze likes this.
  3. CatsPaws Augur

    Click "like" on his post so dev's see it
    Daze likes this.
  4. KermittheFroglok Augur

    Billing site issues are a serious matter, this should be a prioritized fix for DBG as they legally need to provide a means to cancel the membership. I’m a lifetime AllAccess member so there’s nothing to cancel but I hope they don’t process any charges this week or change any account statuses (i.e. sub to unsub) until this is fixed.
    Daze likes this.
  5. Daze Journeyman

    Bank card changed, got new card ready, can't make a payment on site, petitioned no real reply yet
  6. Pelrond Elder

    I was getting a different error earlier in the day but it resolved by evening time.
  7. Soulbanshee Augur

    Dev's don't work on the account systems, PM to dreamweaver or a petition would be better.
  8. dreamweaver Community Manager

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