Crashing when loading character, or switching characters

Discussion in 'Player Support' started by Damion, Sep 22, 2015.

  1. Damion New Member

    Im really crashing alot when trying to load characters.

    I get to the character selection screen, start loading and bam. Crash.

    This time i copied from dbg.txt. This time it happened when logging down.

    [Tue Sep 22 23:28:21 2015]00939:Starting char select.

    [Tue Sep 22 23:28:21 2015]00940:Loading UI.
    [Tue Sep 22 23:28:21 2015]00941:Deactivating previous UI.
    [Tue Sep 22 23:28:21 2015]00942:Unloading previous textures.
    [Tue Sep 22 23:28:21 2015]00943:Resetting UI.
    [Tue Sep 22 23:28:21 2015]00944:Resetting character select UI.
    [Tue Sep 22 23:28:21 2015]00945:Resetting game UI.
    [Tue Sep 22 23:28:22 2015]00224:Trilinear Mipmapping available.

    [Tue Sep 22 23:28:22 2015]00225:Vertex Shader Version: 3.0

    [Tue Sep 22 23:28:22 2015]00226:pixel Shader Version: 3.0

    [Tue Sep 22 23:28:22 2015]00946:Exception in RunGame GameLoop Code = c0000005 ADDR=0x00b92887
    [Tue Sep 22 23:28:22 2015]00947:EAX=1e332c18 EBX=0000014d ECX=33ff3180 EDX=00b92870
    [Tue Sep 22 23:28:22 2015]00948:ESI=33ff3180 EDI=141d4cb8 EBP=046a0048 ESP=01f6df10
    [Tue Sep 22 23:28:22 2015]00949:process was trying to WRITE invalid data.
    [Tue Sep 22 23:28:22 2015]00950:Invalid access occurred at virtual address 0x1e332e98.

    Any ideas ?
    Damion, Sep 22, 2015
    #1

  2. Fuzzy Love New Member

    I have a similar problem. When I switch characters the game switches to my desktop and shows an EQ advertisement. Then when I switch back to the game client, sometimes the client game screen goes black and then EQ client crashes most of the time. Am I able to fix it? Or is it a game bug? I am using windows 10.
    Fuzzy Love, Jan 6, 2016
    #2

  3. Corwyhn Lionheart Guild Leader, Lions of the Heart

    Anytime one of my toons in in a zone for a long time and tries to change toons or zone they crash a lot.
    Corwyhn Lionheart, Jan 8, 2016
    #3