Contacting the Leadership

I'm trying to finish Contacting the Leadership, but Tsaph Katta simply throws insults when I ask about the citizen's problem. I con dubious to Tsaph Katta, so I'm guessing this is a faction issue. What is the best way to raise my faction with Tsaph Katta in EOK?

Did you go back to Salli (say ejected) and then go back wearing the robe ?

Yes. I have the robe and my shaman does not get kicked out of the room. Tsaph still won't update the quest when I ask about problems.

I was able to finish the quest after raising my faction by killing sarnaks in scorched woods

It is weird you trashed it in first place. Did you kill workers in Lceanium or something?