Can't recover old account

Discussion in 'Player Support' started by tumult2, Jul 30, 2021.

  1. tumult2 New Member

    Hi, I'm trying to recover my old account but cannot since i deleted the email it's registered to a long time ago. Is there anyway around this? Thanks.
  2. Skuz I am become Wrath, the Destroyer of Worlds.

    TL;DR - raise a petition (Customer Service Ticket) with as much information in it that you can find/remember.

    https://help.daybreakgames.com/hc/en-us/articles/217481518-How-do-I-recover-my-account-

    If you are unable to recover your account using the automated system, then you will need to contact customer support to help you locate or reset information.Remember: You will still need to use the automated password reset process as customer support is unable to reset passwords for you.


    You will need to provide the following information:
    • Daybreak username*:
    • Email address on account*:
    • Answer to secret question:
    • name on credit card:
    • last 4 of credit card:
    *You will need to provide either the Daybreak username or email address used on the account in order for customer service to locate your account.