Initially with this, I thought the post was pretty fair. Tank mercs are solid, not perfect, but they can get the job done. It's not inherently trivial, as a Cleric that had to use one until I made my alt. Anything with multiple adds, or a damage throughput that is high enough and the difference between the mercs and players is night and day. The main thing going for them is their ability to taunt back mobs fast, just like pets. Clerics will still have to work a fair bit harder on a tank merc than on a real, adequately group geared player. It's when you came to talking about the flipside that things really are being stretched and exaggerated. Tactical execution and precision through concerted efforts? You make it sound like being a Warrior is Gates era where nameds needed cycled evasion discs and high burns just to get them down with group geared players. It's not the same, no. Healer merc AI is not the best and they lack a lot of the tools real Clerics have. They poorly handle multiple add situations especially when they rip aggro. But for the majority of cases, just like tank mercs, the healer mercs get the job done, and they can heal hero missions especially when people use their tools appropriately. The difference between a Warrior, group and raid geared, that uses their tools and one that does not is also night and day. Both use cases require more effort from their respective players. It's not an equivalent demand, nor do I believe it ever can nor should be. Both have their foibles, but I think it could be said that the healer mercs could be tweaked to respond to situations better. I've seen them leave people hanging at critical moments, where a real player would have resolved it much differently. The tanking logic is much simpler, but a similer idea would be if tank mercs didn't react to taking aggro off others in the party at a more critical moment.