Beta launcher help

Discussion in 'Player Support' started by RangerRicc, Aug 25, 2013.

  1. RangerRicc New Member

    had an issue, but i think it's resolved now.
    RangerRicc, Aug 25, 2013
    #1 Last edited by RangerRicc, Aug 25, 2013

  2. Geroblue Augur

    It repeatedly errors out during download.
    Geroblue, Aug 25, 2013
    #2

  3. TSR-AlexS Augur

    Glad you were able to get everything fixed! Please let us know if you have any more issues :p
    TSR-AlexS, Aug 25, 2013
    #3

  4. GregS New Member

    Got beta to download after 3 days but now it gets to 99.9 then bounces back to 99.7 and loops till it times out
    GregS, Aug 25, 2013
    #4

  5. Sunbeard New Member

    I get
    *Warning: Retrying arelis.eqg
    *Error: The downloaded file does not match what was expected. An update may be in progress.
    Please try again in 20-30 minutes.

    Very frustrating. Cant get into beta.
    Sunbeard, Aug 25, 2013
    #5

  6. Myxzoid New Member

    Copy the arelis.eqg file from you EQ live folder and paste it into your beta folder then re run the beta installer should fix it.There is another post about this people say to do this to fix it it worked for me and others.
    Myxzoid, Aug 25, 2013
    #6
    Sunbeard likes this.

  7. Wumpee New Member


    Thanks... that fixed it for me too.
    Wumpee, Aug 30, 2013
    #7

  8. Retepga New Member

    After messing around with this for hours I copied the entire EQ directory into the Beta Folder to no avail. Still getting to about 700-750 then it starts bouncing back until I get the message "Error: The downloaded file does not match what was expected. An update may be in progress.
    Please try again in 20-30 minutes."
    I've deleted the directory and re-downloaded several times. It's happening on both my accounts that were invited to the Beta, and running on different computers.
    Don't know what else to try.
    Retepga, Aug 31, 2013
    #8

  9. Hammer New Member

    Ok here is real easy fix for error msg. It times out on arelis.epq open both launcher then click on file directory . On real eq locate file right click mouse copy. Then go to file directory in betas launcher right click and paste . relaunch Beta launcher Bingo U in
    Hammer, Sep 3, 2013
    #9

  10. Whulfgar Augur

    Patcher wont allow me to get past a certain point. I was all the way in Beta last night setup toon and everything.

    Today I go to login to Beta and get this.

    Unable to write to C:/Users/Public/Sony Online Entertainment/Installed Games/Everquest
    Beta/Launchpad/libs/AwsomiumProvess.exe-
    http/Launchpad.patch.station.sony.com/patch/sha/Launchpad/Launchpad.sha.zs/36/066/af226959
    The File may be in use or you may lack the necessary permissions to install.
    Whulfgar, Sep 5, 2013
    #10

  11. Icepic New Member


    I am having same problem. any one have a fix for this.
    ive done the arelis.eqg and it did not help
    Icepic, Sep 6, 2013
    #11

  12. Ajera New Member

    Ajera, Sep 6, 2013
    #12 Last edited by Ajera, Sep 6, 2013

  13. TSR-SeanF Augur

    Please try following these steps:

    1. Right-click on your Sony Online Entertainment folder.
    2. Select Properties.
    3. Go to the Security tab.
    4. Select Edit.
    5. Select Users (YOURNAME\Users)
    6. In the Allow column, select Full control.
    7. Apply those permissions, and try again.

    If your issues persist after doing so please open a support ticket with us for further assistance.
    TSR-SeanF, Sep 9, 2013
    #13