2nd Account BANNED

Discussion in 'Player Support' started by Deadlytoyz, Sep 23, 2015.

  1. Deadlytoyz New Member

    I started a new account (2nd account) and have 2 level 2 characters on it. The account was banned with no explanation given. I just started it. I've had no contact with anyone in game and use NO 3rd party software. I opened a ticket and as of yet have heard nothing from anyone there. This started last Friday 9/18/15.

    The user name is on the ticket

    Please fix this problem.

    Thank you
    Deadlytoyz, Sep 23, 2015
    #1 Last edited by Deadlytoyz, Sep 23, 2015

  2. Deadlytoyz New Member

    There is the ticket that has yet to be addressed

    Account Banned
    150919-000498
    Updated BY Customer
    09/19/2015
    Deadlytoyz, Sep 23, 2015
    #2

  3. lockjaws Augur

    Are you using any sort of VMware software? That for some reason triggers 3rd party program usage, whereas illegal 3rd party programs don't, heh.
    lockjaws, Sep 23, 2015
    #3

  4. Deadlytoyz New Member

    I don't know what VM software is. I don't use cheats or any software other than what is DL'd from my game installer.

    Besides, my main account wasn't banned.
    Deadlytoyz, Sep 23, 2015
    #4 Last edited by Deadlytoyz, Sep 23, 2015