Not able to purchase All Access. Keep getting an error.

Discussion in 'Player Support' started by Mr_Crowley, May 8, 2020.

  1. Mr_Crowley New Member

    This is the error Were sorry, a system error has occurred while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please view our Knowledge Base for possible solutions to your error.

    This is a second account. I was able to purchase with no issue on my first account sooo, why the issue here?


    Thanks
    Mr_Crowley, May 8, 2020
    #1
    Bufmule likes this.

  2. CatsPaws No response to your post cause your on ignore

    There are similar reports of account functions not working right - you may want to report this under the bug forum
    CatsPaws, May 8, 2020
    #2

  3. Xarek New Member

    Also cannot consume krono to add time. I suspect it may be related.
    Xarek, May 8, 2020
    #3

  4. Tiane Journeyman

    Same, have had the issue since last week. Filed a ticket but no response yet (of course...)

    Issue persists this morning (Monday.)
    Tiane, May 11, 2020
    #4

  5. GNOME_POWER Augur

    The one-year auto-payment has stopped and seems to reject my credit card.
    I'm a good customer and I still use this credit card on amazon and it hasn't expired.
    Their website may have stopped retaining credit card information.

    Now I am paying via STEAM.
    GNOME_POWER, May 22, 2020
    #5