Hello I just logged into my account after a year or so of not playing. I was shocked to find my necromancer Eibmoz is gone as well as my druid Golany. I have checked every server including erossis-mar the server my characters were last on. Please help me, I have played this account for roughly 12 years. I submitted a ticket but have not heard anything back as of yet. Thanks in advance for the help.
Submitting a ticket was the right move - the CS team should be getting back to you before you know it!
Timeline for when Daybreak lost my character so you can know what to expect. 2016, when transfering between accounts me: 12sept transfer initiated dbg: 12sept reply that transfer complete me: 13sept ticket that char still missing dbg: 14sept investigation email and i get 3 extra days of membership dbg: 16sept reply that char is restored me: 16sept ticket character still missing dbg: 21sept reply that char is restored me: 21sept ticket character still missing dbg: 22sept reply char is restored me: 22sept ticket character still missing dbg: 28sept reply char is restored me: 01oct ticket char still missing dbg: 05oct reply char is restored me: 05oct This time its true! The character is restored Of course i got my 3 days of free membership
