My 2HS -,"Monsoon, Sword of the Swiftwind" feels different somehow, OHH that's right, its missing my 18 damage aug and my slot 20 ornamentation. Fix this
Not the place for this really. Either use the https://dgcissuetracker.com/secure/Dashboard.jspa?selectPageId=11500 but if you need to create an account do not use your eq account name and pw this is a third party site used by Daybreak or post here https://forums.daybreakgames.com/eq/index.php?threads/update-bugs-01-20-2016.230244/ This forum is mainly players supporting players on technical or game issues with very occasional appearances from Daybreak staff.
STILL NOTHING GUYS?? I KNOW im not the only person who lost not only the Ornamentation & my 18 dmg aug when you "updated" that weapon......I want my SHIZ back jerks.
His point was that nobody who can actually fix it is going to see your post here. You can yell at whomever you'd like here, but it won't get you any closer to getting your weapon fixed.
Obviously the support forums are as worthless as a petition, It was more to inform others to check their items for missing augs.....I realize that DB has abandoned giving pertinent answers as much as i recognize that they are absent here.
Yes, but did you /petition? Did you try any of the officially recognized ways of interacting with DB staff?