Can't purchase TDS website issue

Discussion in 'Player Support' started by Silentchaos, Oct 28, 2014.

  1. Silentchaos Augur

    When I'm on the 'select method of payment' screen, clicking credit card only refreshes the page, clicking paypal generates this error: "We're sorry, a system error has occurred while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please view our Knowledge Base for possible solutions to your error."

    Tried several browsers.
  2. Uxtalzon Augur

    Can't purchase using my Visa. I'm getting payment error, with a link going to this page.

    I can only assume its from the deluge due to no pre-ordering.

    EDIT: Ordering from Paypal worked. No problem whatsoever. Weird.
  3. TSR-SeanF Augur

    If you are still running into this problem when attempting to make your purchase please contact us at http://help.soe.com and we will be happy to assist you further from there.