I've done a quick search to see if there was a solution I'm just not seeing. I've zoned, relogged, killed the reward item (I already had it), and here I am. Stuck with three tabs for the same reward but it doesn't show up properly. Can't preview, inspect, and when I try to select, I'm told the system is unable to grant the reward for the quest. Ideas or solutions?
I had a similar issue, did a petition and it worked for me. I was told to do the following. This is GM xxxxxxxx. You may want to make backups and then delete the following files: defaults.ini eqclient.ini eqgame.exe EQGfx_Dx8.dll EQGraphicsDX9.dll eqlsClient.ini eqmain.dll Also, back up the character configuration files by following these instructions: <CharacterName><ServerName>.ini (example jack_bristlebane.ini) UI<CharacterName>_<ServerName>.ini (example ui_jack_bristlebane.ini) One or more of those files may be corrupt, causing these issues.
I think it is that quest that is causing this as same thing happened to me on that same quest last year. I just did a couple of different quests that gave easy rewards (in Cresent Reach) and it seemed to straighten it out - but if I remember it took a while but all my other quests went in ok and got rewards for them fine. I remember playing around with it and finally got it to clear.
I did try this out last night, doing a number of Crescent Reach quests. Those rewards were just fine. Oh well. Maybe it'll figure itself eventually.
I uh, never said anything about the turn around time in getting it resolved. It's not like it's a pressing issue. I've had a bugged quest reward claim for about 3-4 years now. It doesn't bother me, so I don't bother petitioning it.