In Progress Login Probs on EU Server

Discussion in 'Arkham Asylum (Bug Reports)' started by Telnano, Apr 19, 2022.

  1. Telnano Active Player

    Hi there,

    an alliance member and i still have Login Probs on EU PS/PC Server.
    My mate with PS4, and i still with PS5 (PS4 Version) and PC.

    US PC and PC test are still fine.

    Regards
    Telnano

    C:\Users\User>tracert 64.37.171.46

    Routenverfolgung zu www.dcuniverseonline.com [64.37.171.46]
    über maximal 30 Hops:

    1 3 ms 1 ms 2 ms
    2 7 ms 6 ms 6 ms [62.155.241.33]
    3 11 ms 12 ms 10 ms [217.0.203.218]
    4 23 ms 25 ms * 62.159.61.230
    5 22 ms 38 ms 24 ms hbg-bb4-link.ip.twelve99.net [62.115.119.86]
    6 169 ms 169 ms * ffm-bb2-link.ip.twelve99.net [62.115.138.172]
    7 165 ms 166 ms 166 ms prs-bb2-link.ip.twelve99.net [62.115.122.138]
    8 103 ms 104 ms 102 ms rest-bb1-link.ip.twelve99.net [62.115.122.159]
    9 * * * Zeitüberschreitung der Anforderung.
    10 168 ms 168 ms 167 ms las-b7-link.ip.twelve99.net [62.115.135.191]
    11 170 ms 171 ms 170 ms switch-svc081154-ic371012.ip.twelve99-cust.net [62.115.32.153]
    12 169 ms 170 ms 168 ms hu0-1-0-1.las-n9s1-core2.switch.com [66.209.64.127]
    13 169 ms 179 ms 169 ms be1912.las-agg7s3-2.switch.com [66.209.64.226]
    14 * * * Zeitüberschreitung der Anforderung.
    15 * * * Zeitüberschreitung der Anforderung.
    16 * * * Zeitüberschreitung der Anforderung.
    17 * * * Zeitüberschreitung der Anforderung.
    18 * * * Zeitüberschreitung der Anforderung.
    19 * * * Zeitüberschreitung der Anforderung.
    20 * * * Zeitüberschreitung der Anforderung.
    21 * * * Zeitüberschreitung der Anforderung.
    22 * * * Zeitüberschreitung der Anforderung.
    23 * * * Zeitüberschreitung der Anforderung.
    24 * * * Zeitüberschreitung der Anforderung.
    25 * * * Zeitüberschreitung der Anforderung.
    26 * * * Zeitüberschreitung der Anforderung.
    27 * * * Zeitüberschreitung der Anforderung.
    28 * * * Zeitüberschreitung der Anforderung.
    29 * * * Zeitüberschreitung der Anforderung.
    30 * * * Zeitüberschreitung der Anforderung.

    Ablaufverfolgung beendet.
    • Like x 4
    Telnano, Apr 19, 2022
    #1 Last edited by Telnano, Apr 19, 2022

  2. Luciferx New Player

    same on ps5 im stuck in loading screen already opened a ticket ...
    • Like x 1
    Luciferx, Apr 19, 2022
    #2

  3. Anak Panah Well-Known Player

    I also have problems to log into EU PC.
    The launcher starts, but I never make it to the character picker. Tried two hours ago and just now.
    Test server is fine.

    P.S.: Just after 5 mins or so loading I got an auth error <0x0100, 12>
    P.P.S.: I can confirm that logging into US PC does work.
    • Like x 1
    Anak Panah, Apr 19, 2022
    #3 Last edited by Anak Panah, Apr 19, 2022

  4. Daisy77 New Player

    Same here on Ps4, PSN Daisy7711
    Character Name GlowShin

    Please help!
    Daisy77, Apr 20, 2022
    #4 Last edited by Daisy77, Apr 20, 2022

  5. Houkai New Player

    Haven't been able to log in to the EU servers of either DCUO or Planetside 2 for 2 full days now.
    I'd be pretty mad if I was subscribed.
    I can play on the US servers just fine, though..
    Houkai, Apr 20, 2022
    #5 Last edited by Mepps, Apr 20, 2022

  6. Mepps Sr. Community Manager

    We are working on this problem. I don't have any details to share yet, though.
    • Like x 2
    Mepps, Apr 20, 2022
    #6

  7. Houkai New Player

    Just the acknowledgement of the problem goes a long way. Hope there's an easy fix!
    Houkai, Apr 20, 2022
    #7 Last edited by Charon, Apr 21, 2022

  8. Lucky Luke New Player

    Already opened a Ticket Anfrage #1075425
    Lucky Luke, Apr 21, 2022
    #8

  9. Anak Panah Well-Known Player

    Seems to work again after 3 days. Hurray.
    Anak Panah, Apr 22, 2022
    #9

  10. Houkai New Player

    Hell yeah, it does indeed work! (for now)
    Houkai, Apr 22, 2022
    #10

  11. Houkai New Player

    That said, missing out on 3 days of the event feels kinda bad :(
    Houkai, Apr 22, 2022
    #11

  12. Mepps Sr. Community Manager

    Please let us know if there is anyone still seeing this problem. We *believe* it is now resolved.
    • Like x 2
    Mepps, Apr 22, 2022
    #12

  13. Daisy77 New Player

    Works fine for me, thank you!
    Daisy77, Apr 24, 2022
    #13