Help please!

Discussion in 'Game Support' started by Kate, Feb 27, 2013.

  1. Kate New Player

  2. TSR-AlexS Customer Service

    This is usually due to a connection error between the launchpad and the servers. Please submit a support ticket along with your Dxdiag/Msinfo so we can further investigate in your issue.
  3. Abstrakt Loyal Player

    I had the same issue earlier i turned of my firewall and patched it worked after that.
    Unable to download SocketError:Unreachable - No data (11004)
  4. TSR-AlexS Customer Service

    Please let us know if you guys encounter any more issues.
  5. Aiden Warren New Player

    Are you able to play it now Kate with no issues?
  6. Kate New Player

    Not yet, I've just submitted a support ticket, Aiden Warren.
    But I've also turned off firewall. No result.
  7. TSR-AlexS Customer Service

    Kate, please pm me your ticket reference number when you get a chance.