change password again and it doesn't work,

it's happened before and it's happening again, two friends can't enter the game because it asks to change the password and even changing it still doesn't enter,

Open a support ticket https://help.daybreakgames.com/hc/en-us and they can help fix that for you. Each of you have to open it individually through the website.

you can't also enter the forum with the account that is having password reset problems, this is the second time this year, and the first time was with many players. is it now also with many?

I did what you said, now wait, but I made the complaint with this one talking and showing the screenshot of how the problematic log is

Does it say that the password is wrong or something? I never had this issue before. You will have to wait on support for reply, they are the only ones who can solve this.

it just stays that way, no matter how many times change the password

that just means the game can't log you in (most likely connection issues), it's not asking you to change your password in any way, i've had it show up previously when the log in servers were having issues

IT'S NOT THE ORIGINAL PHOTO, I GOT A LOOK ON GOOGLE, I COULDN'T PASS MY PRINT HERE

mano que raiva, não consigo entar e nem colocar aqui o print da tela

Upload to Imgur then copy and paste it here.

I got the printe right now, I got the original image using facebok to host

pensei que depois da atualização voltaria ao normal mas não voltou, atualizei meu tíquete. sem respostas no e-mail original da conta, tentei resgatar seguindo o modo de recuperação mas ainda não tive resposta no meu e-mail e não esta em spam. por enquanto vai para o segundo dia sem dcuo e o prejuízo se acumula

consegui, essa é minha conta original, me mandaram o email e consegui redefinir minha senha