Apologies, not sure where to post this. Someone hacked my ps4 and deleted my main character and most of my alts. What can I do to fix this? Anything?
From what I recall, your characters are saved to server rather than your console. Your only bet though is to talk to support (no matter how bad) and hope they'll restore it otherwise, have fun crawling back up the ladder.
You can restore characters that have been deleted within 90 days. You'll need to buy some Character Restore tokens from the Marketplace. You can google or ask around for more information.
Thank goodness for character restore. That person still cost me money though. I'll have to see if there is anything legal I could do
Sorry to burst your bubble, but I don't think there is anything you can do. What kind of "legal action" are you talking about? Cops? They aren't going to do anything. Hire a lawyer? First of all, you would need some sort of evidence to stand a chance, and I don't know what that evidence would be in this case. Second, hiring a lawyer would cost way more than a few restore tokens. Third, this isn't much of a case to begin with. All in all, I'd say get a restore token for your favorite character(s), or consider making them from scratch.
Well, you could also have filed a ticket explaining the situation, it's a far shot, but a shot nevertheless, i'd change my password though, if its PS4 it's more likely that the pw was found than a proper hack.
you can try sueing sony for terrible security and customer support. they dont have any methods set for securing your account. like i could call them be all hey im locked out of my account can u reset the email and pwd for me and theyd do it w o any verification
Never, never, never GAME SHARE! first off. Someone once asked me to game share and I told him where he can go. I don't know if you did this but its still a valid warning. change your password to something long, and don't share any info no matter if they are family. Good luck.
You were on your toon yesterday Zill? And you can restore deleted characters within 90 days after they were deleted. It'll cost you though.
The problem is sony has god aweful verification for account if they get hacked, but at the same time unless its another dcuo player and you can see the IP address of where they checked in at the time of the suspected breach, and cross check that with a IP matching on another account and then flag said account. I dont understand why somebody who doesnt play DCUO would go through the trouble of downloading it JUST to delete your characters that they WOULDNT know about...Unless you're trying to get a free recovery...
We don't have details. It is entirely possible the victim knows the perpetrator. It could then be reported to the police with the complainant requesting to press charges. Vandalism comes to mind, and so does criminal mischief. This will vary state to state. It's even possible cybercrimes were committed, which would likely impose a higher penalty?
A lot of what's happening is not hacking.....its more like phishing, scamming and luck. These guys will call PSN and claim to be you. Now....PSN generally only needs your email address to confirm identity. SO.....if you have an email/password that shares the same characters as your account/toon....congratulations you made it easy for the thief. Example... Toons name is SuperBob PSN account SuperBob Email is SuperBob@whicheveremailcompany Some even use the same name for a password. If this is you now....CHANGE YOUR EMAIL/PASSWORD Dont make it easy for them. They will call PSN repeatedly trying different combinations, if they get lucky, you are screwed....and both Sony and Daybreak will point fingers at each other and you will still have to pay to get stuff back or start over.
